Apprentice

Surface Experts North Fort Worth; Florida; On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Base pay bonuses

Company car

Monthly phone stipend

Tools provided

Dedicated support lines

No weekends

Job summary

Surface Experts North Fort Worth is seeking a versatile Technician to perform small repairs daily, applying hands-on skills and problem-solving to transform surfaces across homes and commercial sites.

You will visit multiple jobsites and use color matching and tools to deliver high-quality repairs with customer care. This role offers a full-time schedule with company benefits and travel within the territory.

Qualifications

• Hands-on repair experience in trades or hobbies.
• Ability to identify and match colors.
• Experience using power tools.
• Facilities maintenance experience is a plus.
• Smartphone required.
• Airbrush or scenic work experience a plus.
• Color theory and color matching skills are a plus.
• Sanding, buffing, fiberglass, and bondo experience a plus.

Responsibilities

• Visit 4+ job sites daily.
• Repair damage on site while delivering excellent customer service.
• Apply creativity across apartments, hotels, commercial buildings and job sites.
• Territory coverage includes: Apopka, Clermont, Ocoee, Winter Garden, Celebration, Kissimmee.

Skills

Hands-on work

Color matching

Power tools

Facilities maintenance

Smartphone

Airbrush

Color theory

Sanding & fiberglass

Tools

Airbrush equipment

Scenic tools

Job description

Do you have a knack for fixing things with your hands? Thrive doing something different every day? You might be the perfect Surface Experts Technician! Complete small repairs daily by applying your creativity and using problem-solving skills.

A Day in the Life of a Surface Experts Technician: https://www.youtube.com/watch?v=vJ0nCFdtqqs

We Offer

• Starting pay range of $19- $25 per hour includes base pay and performance-based bonuses
• This is a Full-Time position
• Monthly bonus program depending on add-on repairs
• No weekends, late nights, or evenings
• Company Car
• Monthly Phone Stipend
• All necessary tools and products needed for work
• Dedicated Help Lines: Technician Support Team on call to assist to questions

Requirements

• Experience working with your hands - This could be in construction, manufacturing, painting, or even a personal hobby
• An ability to identify, compare, and recreate colors - Understanding color and how to match color is a large part of what we do
• Experience working with power tools is a plus
• Experience working in facilities maintenance can be a big plus but is not required.
• Smartphone
• Skill with using airbrush and/or scenic work is a plus but not required.
• Skill with color theory & matching colors is a plus
• Skill with sanding, buffing, fiberglass, & use of bondo is a plus

Duties

In the Field Daily

• Visit 4+ jobsites every day
• Repair damage on the job site while using exceptional customer service to follow up with staff
• Employ your creativity in several settings such as apartments, hotels, commercial buildings, and building sites
• Territory coverage includes: Apopka, Clermont, Ocoee, Winter Garden, Celebration, Kissimmee

Customer Service and Communication

• Use outstanding customer service to engage with staff and tenants
• Keep progress up to date with notes and updates in our CRM/Dispatch tool
• Reach out to our Support Team on any issue or question

Follow Repair Process

• Develop an understanding of our own 5-step repair process and use it in the field
• Master each part of your custom-made tool-kit
• Think outside the box to create one-of-a-kind repairs

About Surface Experts

Surface Experts does it all: Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything! We aim to be the “one place fixes all” for any kind of small surface damage.

• Traditional skills meet modern solutions: We deliver high-quality, long-lasting repairs with a smile.
• While many of our repairs are relatively small and straightforward, our competitors always want to completely resurface. Our repairs are often smaller than a dinner plate. This superior alternatives results in satisfied customers and long-term relationships. Our process minimizes materials in landfills while helping our customers save time and money!
• Our repair process needs minimal product – usually just 1 to 2 tablespoons – allowing our technicians to take everything they need with them in a small vehicle. Our method ensures a clean and smell-free experience, complete in less than two hours.

VISION

• To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing.
• Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management.

MISSION

• Our mission is to develop outstanding teams by investing in strong relationships.
• Together, we work to solve our customers’ problems by reducing the waste of time, money, and materials that end up in landfills.

VALUES

Serve Others

• Put Relationships First
• Be Humble

Be a Problem Solver

• Be Curious
• Seek to Understand the Cause of the Problem
• Work Smart
• Constantly Improve

Trust the Process

• Be Organized
• Be Teachable
• Put Business Needs Above Personal Wants

Compensation: $19.00 - $25.00 per hour

About Surface Experts

Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything!. We pride ourselves in our ability to provide incredibly fast service, while maintaining a friendly and professional atmosphere in our support center and on jobsites. We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile.

• Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill.
• Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours.

Our Mission

Our mission is to develop outstanding teams by investing in strong relationships. Together we work to solve our customers’ problems by reducing the waste of time, money and materials which end up in landfills.

Our Vision

To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management.

Core Values

Serve Others

• Put Relationships First
• No Jerks
• Be Humble

Be a Problem Solver

• Be Curious
• Seek to Understand the Cause of the Problem
• Work Smart
• Constantly Improve

Trust the Process

• Be Organized
• Be Teachable
• Put Business Needs Above Personal Wants

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.