Appraiser

Univista Holdings; Town of Florida (NY); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical insurance coverage

Dental and vision plans included

401(k) with match

Paid time off 2.5 weeks at start

Job summary

Univista Holdings in Casselberry, FL is seeking an Auto Appraiser to determine market value, assess vehicle condition, and prepare detailed appraisal reports. The role demands strong customer service and accurate records throughout the claims process.

The position offers hourly pay and requires bilingual English/Spanish proficiency, high school completion, and basic MS Office skills. Prior claims experience is advantageous.

Qualifications

• High School Diploma or G.E.D. required.
• 6 months of claims handling or intake experience.
• Bilingual in English and Spanish is required.
• Strong customer service and communication skills.
• Basic proficiency in Microsoft Office.
• A valid Driver’s License is required.
• Adjuster License is a plus but not required.

Responsibilities

• Examines the damaged vehicle to determine the extent of structural, body, mechanical, electrical, or interior damage.
• Estimates cost of labor and parts to repair or replace each damaged item.
• Reviews repair cost estimates with the body shop manager or foreman.
• Negotiates with repair facilities cost‑effective solutions for issues that may arise throughout the repair process.
• Completes inspection reports with a high level of detail and in accordance with industry standards.
• Determines feasibility of repair versus replacement of parts, such as bumpers, fenders, and doors.
• Evaluates practicality of repair as opposed to payment of vehicle market value before the accident.
• Determines valuations on total vehicle loss.
• Prepares insurance forms to indicate repair cost estimates and recommendations.
• Provides technical support to claim handlers on vehicle repair issues.
• Applies knowledge of market value and other factors affecting reparability issues.
• Answers inbound calls and makes outbound calls to customers.
• Keeps management apprised of developments.
• Sets priorities with regards to scheduling inspections, etc.

Skills

Bilingual English/Spanish

Customer service

Communication skills

Education

High School Diploma or G.E.D.

Tools

Microsoft Office

Driver's License

Job description

Job Details

Location: Casselberry, FL 32707

Salary Range: $16.00 - $18.00 hourly

Job Summary

Loyalty is hiring a skilled and detail-oriented Appraiser to join our team. The Automobile Appraiser will be responsible for determining the market value of vehicles, assessing their condition, and preparing detailed appraisal reports.

Key Responsibilities

• Examines the damaged vehicle to determine the extent of structural, body, mechanical, electrical, or interior damage.
• Estimates cost of labor and parts to repair or replace each damaged item.
• Reviews repair cost estimates with the body shop manager or foreman.
• Negotiates with repair facilities cost‑effective solutions for issues that may arise throughout the repair process.
• Completes inspection reports with a high level of detail and in accordance with industry standards.
• Determines feasibility of repair versus replacement of parts, such as bumpers, fenders, and doors.
• Evaluates practicality of repair as opposed to payment of vehicle market value before the accident.
• Determines valuations on total vehicle loss.
• Prepares insurance forms to indicate repair cost estimates and recommendations.
• Provides technical support to claim handlers on vehicle repair issues.
• Applies knowledge of market value and other factors affecting reparability issues.
• Answers inbound calls and makes outbound calls to customers.
• May occasionally require interacting with parties who express strong emotions or concerns about ongoing inspections or claim resolutions.
• Provides exceptional customer service throughout the claims process, addressing inquiries and concerns promptly and professionally.
• Keeps management apprised of developments.
• Sets priorities with regards to scheduling inspections, etc.
• Makes sure maintenance of technical knowledge in the automotive repair industry.
• Makes sure detailed, accurate and timely records.
• Other tasks as assigned.

Qualifications

• High School Diploma or G.E.D.
• 6 months of claims handling or intake experience.
• Bilingual in English and Spanish is required.
• Strong customer service and communication skills.
• Basic proficiency in Microsoft Office.
• A valid Driver’s License is required.
• Adjuster License is a plus but not required.

Benefits

• Competitive base pay based on experience and license.
• Medical insurance coverage.
• Dental and vision plans included.
• Supplemental voluntary plans available.
• Basic life insurance company-paid.
• 401(k) with match.
• Paid time off 2.5 weeks at start, grows with tenure.
• Sick time separate from PTO.
• Performance bonus tied to results.
• Employee referral program.