Appraisal Coordinator (On - site)

Coast One Mortgage; Bethel (Berks County); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) Retirement plan with employer a

Paid Maternity Leave/Parental Bonding/

Tuition & Certification reimbursement

Employee Mortgage Loan Program

Job summary

Newrez is seeking an Appraisal Coordinator - eStreet to support the Corporate Appraisal Department, overseeing orders and appraisals across multiple channels while ensuring compliance. You will coordinate with Underwriting, Processing, and Production to maintain workflow efficiency and timely resolutions with appraisers.

The role requires a high school diploma or equivalent, 1+ year of related experience, and preference for mortgage industry familiarity.

Qualifications

• High school diploma or equivalent required.
• 1+ year of related experience preferred.
• Mortgage industry experience preferred.
• Experience working in a fast-paced, production-driven environment preferred.

Responsibilities

• Appraisal Order Management: prioritize a region of appraisal orders, monitor LOS workflow, track assignments, ensure timely follow-up.
• Reporting & Tracking: create/maintain reports on pipelines and performance; identify delays; maintain documentation.
• Client & Department Support: assist clients with ordering processes; communicate with appraisers; collaborate with Underwriting, Processing, and Production to stay aligned.

Job description

Who We Are At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We believe that when our people thrive, homeowners thrive - and that’s why we invest in your growth, wellbeing, and ability to make an impact. Every day, we work to exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and clear communication. We do this by empowering our employees, encouraging innovative solutions and recognizing great performance.

POSITION SUMMARY

The Appraisal Coordinator - eStreet is responsible for supporting the day-to-day operations of the Corporate Appraisal Department. This role oversees ordered and completed appraisals across Direct-to-Consumer, Retail, and TPO channels while ensuring all compliance requirements are met. The Appraisal Coordinator - eStreet collaborates closely with Underwriting, Processing, and Production teams to maintain workflow efficiency, monitor appraisal progress, and manage conditions. This position is authorized to communicate directly with appraisers to facilitate timely completion and resolve issues as needed.

DESCRIPTION

Essential Functions, Duties, and Responsibilities

Appraisal Order Management

• Manage and prioritize a designated region of appraisal orders.
• Monitor and maintain workflow efficiency within the Loan Origination System (LOS).
• Track appraisal assignments from order date through final completion.
• Ensure timely follow-up and status updates throughout the appraisal lifecycle.

Reporting & Tracking

• Create and maintain reports to monitor appraisal pipelines and performance metrics.
• Identify delays, workflow bottlenecks, or compliance concerns and elevate, as necessary.
• Maintain accurate documentation and system updates.

Client & Department Support

• Assist clients with appraisal ordering processes and management of appraisal-related conditions.
• Communicate directly with appraisers to coordinate assignments and resolve issues.
• Collaborate with Underwriting, Processing, and Production departments to ensure operational alignment.

Qualifications and Education Requirements

• High school diploma or equivalent required.
• 1+ year of related experience preferred.
• Mortgage industry experience preferred.
• Experience working in a fast-paced, production-driven environment preferred.

Work Environment and Physical Requirements

Working on-site at assigned office location.

Regular and punctual attendance adhering to schedule established by leadership.

Sedentary work in a stationary position at a cubicle for prolonged periods of time.

Constant repetitive motions required for operating a computer, such as typing and managing phone calls.

Constantly communicating effectively verbally in English, including accurately exchanging information with others following identification of correct procedures.

Light lifting and carrying (up to 20–25 lbs.)

Additional Information:

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary. All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Microsoft Authenticator. Employment will be contingent on this requirement.

Why Newrez

We’re a great place to work because we invest in what matters: your career, your community, your wellbeing, and your future. Our total rewards package is designed to support your whole self.

Company Benefits:

• Medical, dental, and vision insurance
• Health Savings Account with employer contribution
• 401(k) Retirement plan with employer match
• Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave
• Adoption Assistance
• Tuition & Certification reimbursement
• Employee Mortgage Loan Program
• The Newrez Employee Emergency and Disaster Fund is a program to support our team members experiencing hardships

Newrez NOW: Through Newrez NOW, our Corporate Social Responsibility program, you’ll have opportunities to give back, lead, and make a difference.

• 1 company-paid Volunteer Time Off day (with over 40,000 volunteer hours contributed since our inception)
• Matching Gifts Program - dollar-for-dollar up to $1,000
• Access to grants, nonprofit resources, and volunteer opportunities
• More than $6,000,000 donated since 2020
• 1 in 5 employees participates in at least one Employee Resource Group (ERG)

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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The right company in the right industry. In both good economic times and bad, people need homes - and mortgages to buy them. We help these people every day buy homes or refinance their current mortgage loans.

In addition to offering an in-demand product, there are two things you should know about us: We value and reward entrepreneurial spirit, and we are growing. Few lenders are as innovative, as financially solid, as managed and on track to become America’s leading lender as the Newrez Family of Companies. We deliver products and services that turn prospects into delighted customers —providing abundant opportunity for the great people who work here. These competitive advantages set us apart, and they’re why you can grow with us for the long term.