Appraisal Assistant - Property Appraiser

jacksonville.gov; Jacksonville (FL); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

12 paid holidays

Personal leave day

Health insurance

Dental insurance

Vision insurance

Life insurance

Flexible spending plans

Public service loan forgiveness after

Job summary

City of Jacksonville's Property Appraiser Office is seeking an Appraisal Assistant to join a team ensuring accurate property records in the CAMA system. This full-time para-professional role involves data entry, routine taxpayer inquiries, and supporting appraisal projects.

Applicants should have a high school diploma, basic office skills, and experience with MS Office. Strong attention to detail, data entry speed, and the ability to work both independently and with colleagues are essential.

Qualifications

• High school diploma or equivalent.
• Experience with office equipment required.
• Previous clerical and data entry experience preferred.

Responsibilities

• Inputs new and updated property record card information into the CAMA system.
• Performs first-level quality control of appraisal data.
• Responds to taxpayer inquiries by phone and in person; refer complex inquiries to supervision.
• Assists with special projects including permit research and drawing from plans.
• Distributes, copies, and files work products.
• Sorts and distributes incoming mail.
• Works with taxpayers and coworkers with professionalism.

Skills

Typing 40 wpm

Attention to detail

Organizational skills

Independent work

Teamwork

Communication

Basic math

Education

High school diploma or equivalent

Tools

Outlook

Word

Excel

PowerPoint

Job description

Are you looking for a position with a work/life balance? Do you want to earn four (4) weeks off during your first year of employment? Do you want low and no cost health insurance options? Work for the city you love!!!

The Property Appraiser Office is actively seeking an Appraisal Assistant.

Did you know as a City of Jacksonville employee, you would also have twelve (12) paid holidays and a personal leave day as well? In addition to health insurance, dental, vision, life insurance and flexible spending plans are also available. City of Jacksonville employees are also eligible for Federal Student Loan Forgiveness after ten (10) years of public service and on-time payments.

This is a full-time, para-professional position responsible for entering, reviewing, and maintaining appraisal-related data in the Computer Assisted Mass Appraisal (CAMA) system. Work includes data entry of new and updated property record information, responding to routine taxpayer inquiries, performing first-level quality control, and supporting appraisal-related projects. The Appraisal Assistant works in an office setting and contributes to the accuracy and efficiency of the property appraisal process.

• Inputs new and updated property record card information into the CAMA system accurately and efficiently.
• Performs first-level quality control of appraisal data to ensure completeness, consistency, and accuracy.
• Responds to taxpayer inquiries by phone and in person, providing routine information regarding appraisal processes, policies, procedures, and applicable laws; refer complex inquiries to supervisory staff.
• Assists with special projects including, but not limited to: permit research and posting drawing from plans, and vacant aerial review.
• Distributes, copies, and files work products.
• Sorts and distributes incoming mail.
• Exercises judgement and initiative in assisting taxpayers and coworkers.
• Answers routine technical questions when appropriate and escalates non-standard questions.
• Meets required production and quality standards for assigned tasks.

• Knowledge of modern office practices, procedures, and equipment, including computer, telephone, scanner, calculator, and copier or fax machine.
• Familiarity with Microsoft Office applications, including Outlook, Word, Excel and PowerPoint.
• Ability to type and enter data quickly and accurately; minimum 40 words per minute.
• Strong attention to detail and organizational skills.
• Ability to perform basic mathematical computations.
• Ability to sketch two-dimensional drawings from plans or field information.
• Ability to communicate clearly and concisely in writing and verbally.
• Ability to establish and maintain effective working relationships with the public and coworkers.
• Ability to work independently and as part of a team.

• High school diploma or equivalent.
• Experience with office equipment required.
• Previous clerical and data entry experience preferred
• Must be 18 years of age or older.

Certain servicemembers and veterans, and the spouses and the family members of such service members and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in employment and are encouraged to apply for positions being filled.

If claiming veteran's preference, you must attach a DD-214 (Member Form-4 copy) or military discharge papers, or equivalent certification from the Department of Veterans Affairs listing military status, dates of service and character of discharge. You must also attach the Veterans Preference Certification Form and if applicable, the additional forms as noted here: http://www.coj.net/departments/employee-services/veterans-preference.

If a candidate believes he or she was not afforded veteran's preference, he or she may file a written complaint, within sixty (60) calendar days upon receipt of notification of the hiring decision, requesting an investigation to:

Florida Department of Veterans Affairs

Attention: Veterans' Preference Coordinator

11351 Ulmerton Road, Suite 311-K

Largo, FL 33778-1630

Email: [e-mail]