Appointment Setter

STL Cabinetry; Missouri; On-site; USD 40,000 - 56,000; Full time

Job summary

STL Cabinetry is seeking an Appointment Setter to engage individual consumers via outbound calls to schedule daily appointments. You will maintain proactive customer communication, follow up to ensure satisfaction, and use CRM software to track interactions in a fast-paced environment.

The role focuses on scheduling 10 to 20 appointments daily, requiring strong communication and CRM experience to manage customer records and ensure accurate information flow.

Qualifications

• Experience with CRM software.
• Strong communication skills.

Responsibilities

• Conduct outbound calls to individual consumers.
• Schedule appointments efficiently.
• Follow up with customers to confirm appointments and address concerns.
• Maintain clear and professional communication with clients.
• Use CRM software to document interactions and update customer information.

Skills

CRM software

Outbound calling

Communication skills

Job description

Job Description

The Appointment Setter will primarily engage individual consumers through outbound calling to schedule appointments effectively. This role involves maintaining consistent customer communication and following up to ensure customer satisfaction. The Appointment Setter will utilize Customer Relationship Management (CRM) software to manage and track interactions within a fast-paced environment, aiming to set between 10 to 20 appointments daily.

Responsibilities

• Conduct outbound calls to individual consumers
• Schedule appointments efficiently
• Follow up with customers to confirm appointments and address concerns
• Maintain clear and professional communication with clients
• Use CRM software to document interactions and update customer information

Preferred Qualifications

• Experience with CRM software
• Strong communication skills