Applied Scientist, Agentic WorkSpaces (AAWS)

Amazon; Seattle, Northern (WA, KY); Hybrid; USD 143,000 - 193,000; Full time

Job summary

Amazon is seeking an Applied Scientist for the Agentic WorkSpaces team (AAWS). You will build and deploy forecasting and optimization models to ensure right compute, storage, and networking resources across regions, balancing performance and cost.

This high-impact role blends research with production systems. You will define the scientific roadmap for capacity intelligence, integrate ML with operations research, and mentor scientists and engineers while influencing capacity strategy across

Qualifications

• 3+ years of building models for business applications.
• PhD or MS with 4+ years in CS/CE/ML.
• Publications or patents in top conferences/journals.
• Experience programming in Java, C++, Python.
• Knowledge of algorithms, data structures, and distributed computing.

Responsibilities

• Define scientific strategy for capacity modelling and research agenda for WorkSpaces.
• Build advanced demand forecasting models across horizons and signals.
• Design supply optimization and pre-warming frameworks balancing cost and availability.
• Develop causal and probabilistic models to understand demand drivers and uncertainty.
• Architect simulation and what-if analyses for capacity planning decisions.
• Pioneer ML-OR integration to jointly solve demand and resource allocation.
• Establish evaluation frameworks for forecast accuracy and cost efficiency in production.
• Translate model outputs into actionable leadership recommendations and mentor team members.

Skills

ML modeling

Programming languages

Publications/Patents

Algorithms & data structures

Distributed computing

Education

PhD or MS with 4+ yrs CS/CE/ML

Tools

Unix/Linux

Job description

Applied Scientist, Agentic WorkSpaces (AAWS)

Job ID: 10541930 | Amazon.com Services LLC

AWS Applied AI Solutions (AAIS) is where science meets customer obsession at scale. We build the intelligent systems that power AWS services used by millions, combining research in machine learning, agentic AI, and applied science with the operational rigor required to deliver enterprise grade experiences. Within AAIS, Amazon WorkSpaces is our cloud based virtual desktop service that delivers secure, managed computing to over one million daily users across the globe, enabling organizations to provision, manage, and scale desktops with the reliability and performance their workforce depends on. We are looking for an Applied Scientist to be part of the tiger team building the capacity modelling for Amazon WorkSpaces, owning and advancing the science behind it. You will design, build, and continuously improve the forecasting and optimization models that ensure the right compute, storage, and networking resources are available at the right time, in the right regions, at the lowest possible cost, without ever compromising the end user experience. This is a high impact individual contributor role for someone who thrives at the intersection of applied research and production systems. You will define the scientific roadmap for capacity intelligence, turning reactive provisioning into a predictive, self optimizing engine that anticipates demand before customers feel any constraint.

Key job responsibilities

• Define and drive the scientific strategy for capacity modelling, establishing the research agenda that transforms how WorkSpaces forecasts demand, plans supply, and allocates resources across a globally distributed infrastructure.
• Build advanced demand forecasting models that predict workspace usage across multiple time horizons, from intraday spikes to long range growth trajectories, incorporating signals such as customer onboarding patterns, seasonal trends, regional expansion, and macroeconomic indicators.
• Design supply optimization frameworks that determine optimal resource placement, instance mix, and pre warming strategies, balancing availability, performance, and cost by reasoning over hardware constraints, pricing dynamics, and service level objectives.
• Develop causal and probabilistic models that move beyond trend extrapolation to true understanding of demand drivers, enabling the organization to distinguish organic growth from one time events, anticipate shifts in usage patterns, and quantify uncertainty in planning decisions.
• Architect simulation and scenario planning systems that allow business and engineering leaders to run what if analyses, stress test capacity plans against disruption scenarios, and evaluate trade offs between investment timing, risk tolerance, and customer experience.
• Pioneer the integration of machine learning with operations research, combining deep learning based forecasting with mathematical optimization to jointly solve the demand prediction and resource allocation problem in a way that neither discipline can achieve alone.
• Establish evaluation frameworks and monitoring systems that measure forecast accuracy, capacity utilization, and cost efficiency in production, creating tight feedback loops that drive continuous model improvement and build organizational trust in science driven planning.
• Influence the broader organization's capacity strategy by translating model outputs into actionable recommendations for leadership, identifying opportunities to extend capacity intelligence patterns to adjacent services, and mentoring scientists and engineers across the team.

About the team As part of the AWS solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers' businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. we blend vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.

Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Basic Qualifications

• 3+ years of building models for business application experience
• PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience
• Experience in patents or publications at top-tier peer-reviewed conferences or journals
• Experience programming in Java, C++, Python or related language
• Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing

Preferred Qualifications

• Experience using Unix/Linux
• Experience in professional software development

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, WA, Seattle - 142,800.00 - 193,200.00 USD annually