Applied AI/ML - Vice President

JPMorgan Chase; Wilmington (DE); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Health coverage

On-site wellness centers

Retirement plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Job summary

JPMorgan Chase in Wilmington, DE is seeking an Applied AI ML Lead to drive ML and GenAI initiatives within Consumer & Community Banking Tech. You will shape intelligent fintech products and lead cross-functional teams.

You will design, deploy, and monitor scalable AI/ML pipelines on cloud platforms (AWS/Azure/GCP), mentor engineers, and communicate results to both technical and non-technical stakeholders. The role requires 5+ years in ML and strong leadership.

Qualifications

• Bachelor's degree or MS or PhD in quantitative discipline (e.g., CS, Math, OR, Data Science).
• 5+ years in Machine Learning and AI engineering.
• Experience in production-grade ML models and OpenAI API integration.
• Proficiency in Python for model development and experimentation.
• Hands-on experience with ML frameworks and cloud platforms (TensorFlow, PyTorch, Scikit‑learn, AWS Bedrock, Transformers).
• Experience with cloud platforms (AWS/Azure/GCP), Docker/Kubernetes, and orchestration tools (Airflow, FastAPI).
• Strong understanding of ML fundamentals and generative model architectures.
• Expertise with Large Language Models (OpenAI, Anthropic, Mistral) including fine-tuning, prompts, embeddings.

Responsibilities

• Collaborate with product managers, data scientists, ML engineers, and stakeholders to gather requirements.
• Design, develop, and deploy state-of-the-art AI/ML/GenAI solutions across the business.
• Architect and maintain scalable MLOps/LLMOps pipelines and cloud-native AI infrastructure.
• Lead development of generative AI solutions and integrate advanced techniques into the ML platform.
• Develop monitoring tools to ensure reliability and performance of AI/ML systems.
• Automate model deployment pipelines for scalability and efficiency.
• Monitor model performance in real-time and maintain reliability.
• Communicate AI capabilities and results to technical and non-technical audiences.
• Build AI agents and chatbots.
• Stay updated on AI/ML advances and leverage external APIs for fintech use cases.

Skills

Python

ML engineering

OpenAI API

TensorFlow

PyTorch

LangChain

MLOps

Cloud computing

Data modeling

Communication

Education

Bachelor's degree in quantitative discipline

MS or PhD in quantitative discipline

Tools

Docker

Kubernetes

Airflow

FastAPI

AWS Bedrock

Transformers

LangChain

Job description

This is a unique opportunity to apply your skills and leadership in a dynamic environment, directly impacting the future of Home Lending through innovative AI/ML solutions. You will be at the forefront of technology, shaping the next generation of intelligent products and services at JPMorgan Chase.

As Applied AI ML Lead at Consumer & Community Banking Tech, you will drive ML and GenAI projects, leveraging expertise to deliver innovative solutions.

Job responsibilities

• Work with product managers, data scientists, ML engineers, and other stakeholders to understand requirements.
• Design, develop, and deploy state-of-the-art AI/ML/GenAI solutions to meet business objectives.
• Architect and implement robust, cloud-native MLOps/LLMOps pipelines and distributed AI/ML infrastructure (AWS, Azure, GCP) for scalable, efficient deployment and monitoring of models in production.
• Direct the development and deployment of advanced generative AI solutions (LLMs, RAG, NLP, AI Agents) and classical ML models, integrating state-of-the-art techniques into the ML platform to create innovative fintech products.
• Develop advanced monitoring and management tools to ensure high reliability and scalability of AI/ML systems.
• Develop and maintain automated pipelines for model deployment, ensuring scalability, reliability, and efficiency.
• Implement monitoring mechanisms to track model performance in real-time and ensure model reliability.
• Communicate AI/ML capabilities and results to both technical and non-technical audiences.
• Build AI Agents and chatbot
• Stay informed about the latest trends and advancements in the latest AI/ML research, implement cutting-edge techniques, and leverage external APIs for enhanced functionality.

Required qualifications, capabilities, and skills

• Bachelor's degree or MS or PhD in quantitative discipline, e.g. Computer Science, Mathematics, Operations Research, Data Science.
• 5+ years of experience in Machine Learning and Artificial Intelligence engineering.
• Experience in applied AI/ML engineering, with a track record of developing and deploying business critical machine learning models in production.
• Proficiency in programming languages like Python for model development, experimentation, and integration with OpenAI API.
• Extensive hands‑on technical experience with machine learning frameworks, libraries, and APIs, such as TensorFlow, PyTorch, Scikit‑learn, AWS Bedrock, Transformers, LangChain/LngGraph.
• Experience with cloud computing platforms (e.g., AWS, Azure, or Google Cloud Platform), containerization technologies (e.g., Docker and Kubernetes), orchestration tools (Airflow, FastAPI, etc.) and architectural design, implementation, and performance optimization.
• Solid understanding of fundamentals of statistics, machine learning (e.g., classification, regression, deep learning, reinforcement learning), and generative model architectures.
• Expert in Large Language models (OpenAI, Anthropic, Mistral, etc) including fine‑tuning models, prompt engineering, embeddings and context window.
• Strong collaboration skills to work effectively with cross‑functional teams, communicate complex concepts, and contribute to interdisciplinary projects.

Preferred qualifications, capabilities, and skills

• Familiarity with the financial services industries.
• Expertise in designing and implementing pipelines using Retrieval‑Augmented Generation (RAG).
• Hands‑on knowledge of Chain‑of‑Thoughts, Tree‑of‑Thoughts, Graph‑of‑Thoughts prompting strategies.
• Familiarity with ethical AI, including bias mitigation, explainability and escalation protocols for risky outputs.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission‑based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility.

• comprehensive health care coverage
• on‑site health and wellness centers
• a retirement savings plan
• backup childcare
• tuition reimbursement
• mental health support
• financial coaching
• and more

Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans