Applied AI/ML Lead

JPMorgan Chase Bank, N.A.; Tampa (FL); On-site; USD 150,000 - 230,000; Full time

Job summary

JPMorgan Chase & Co. in Tampa, FL seeks a senior ML Engineer to lead design and deployment of AI/ML solutions for document processing, including image classification, text categorization, and data extraction from scanned documents.

You will build scalable pipelines on AWS SageMaker and EKS, advance OCR/text understanding, guide a team of ML engineers, and partner with software teams to deliver production-grade, high-throughput inference.

Qualifications

• Degree in Computer Science, Mathematics, OR Data Science or related field.
• 7+ years in applied ML/AI roles with 2+ years leading teams or large initiatives.
• Strong Python and enterprise-language proficiency with ML libraries.
• Expertise in CV/NLP models and multimodal document understanding.

Responsibilities

• Lead design, development, and deployment of AI/ML for document processing.
• Develop and fine-tune models for document understanding and data extraction.
• Integrate OCR tech and generative AI into production pipelines on AWS.
• Build scalable ML pipelines on SageMaker; deploy services on AWS EKS.
• Establish MLOps, model versioning, retraining, and monitoring dashboards.
• Lead ML engineers and applied scientists to meet business KPIs.

Skills

Python

Java

Groovy

PyTorch

TensorFlow

Hugging Face Transformers

OpenCV

Pillow

Oracle databases

AWS SageMaker

Amazon Bedrock

MLOps

MLflow

SageMaker Pipelines

Kubernetes

Docker

Education

Bachelor's degree or MS or PhD in quantitative discipline

Tools

Docker

Kubernetes

Oracle databases

AWS SageMaker

Amazon Bedrock

Job description

Job responsibilities

• Lead the design, development, and production deployment of AI/ML solutions focused on image classification, text categorization, and data extraction from scanned TIF documents and evaluate and explore additional models and architectures to continuously improve classification accuracy, extraction quality, and processing efficiency.


• Drive the development and fine-tuning of models for document understanding, text categorization, named entity recognition, and semantic understanding and combine visual layout information, textual content, and spatial relationships to extract structured data from complex scanned documents, while enabling automated categorization and metadata tagging of OCR-extracted text.


• Lead the integration and optimization of OCR technology and generative AI capabilities into the document processing pipeline, ensuring high-accuracy text extraction from scanned TIF images across diverse document types, layouts, fonts, and quality levels. Leverage Amazon Bedrock to explore foundation model capabilities for intelligent document understanding, classification, document summarization, and augmenting traditional extraction pipelines.


• Architect and implement scalable ML training and inference pipelines using AWS SageMaker, managing model training, hyperparameter tuning, distributed training for large vision models, and real-time/batch inference endpoint deployment. Collaborate with software engineering teams to integrate trained models into Java/Python-based microservices deployed on AWS EKS, ensuring low-latency, high-throughput inference for production document processing workloads.


• Establish robust MLOps practices and annotation workflows, including model versioning, automated retraining triggers, A/B testing of model variants, drift detection on document distributions, and comprehensive performance monitoring dashboards and design and manage labeling strategies for training data, ensuring high-quality ground truth datasets for image classification, text categorization, and document extraction tasks.


• Build and manage a team of ML engineers and applied scientists, fostering a culture of experimentation, rapid prototyping, and rigorous evaluation of model performance against business KPIs.

Required qualifications, capabilities, and skills

• Bachelor's degree or MS or PhD in quantitative discipline, e.g. Computer Science, Mathematics, Operations Research, Data Science.


• 7+ years of experience in applied ML/AI roles with at least 2+ years leading teams or large-scale ML initiatives


• Advanced proficiency in Python and enterprise languages, with deep experience in PyTorch, TensorFlow, Hugging Face Transformers, OpenCV, and Pillow for model development and image processing. Proficiency in Java and/or Groovy for integrating ML capabilities into backend services and enterprise application ecosystems. Familiarity with Oracle databases for feature extraction, training data retrieval, and integration with ML workflows.


• Deep expertise in computer vision and NLP models, with hands‑on experience implementing and fine‑tuning CRNN‑based architectures for image classification and feature extraction. Strong experience with multimodal document understanding combining text, layout, and image features. Proficiency in transformer‑based NLP models for text categorization, sequence labeling, named entity recognition, and semantic analysis of OCR‑extracted content.


• Practical experience with OCR technologies and image preprocessing, for text extraction from scanned documents, with an understanding of OCR accuracy optimization, preprocessing techniques, and post‑processing correction. Experience with image preprocessing for scanned documents in TIF format, including multi‑page handling, resolution normalization, deskewing, binarization, and noise removal.


• Deep hands‑on experience with AWS SageMaker and Amazon Bedrock, including end‑to‑end ML workflows such as training jobs, processing pipelines, model registry, distributed training, and real‑time/batch inference endpoints. Practical experience leveraging foundation models, prompt engineering and building generative AI‑augmented document processing solutions. Experience deploying and scaling ML models as containerized microservices on AWS EKS using Docker and Kubernetes, with expertise in optimizing GPU‑based inference workloads.


• Strong knowledge of MLOps tools and practices, including MLflow, SageMaker Pipelines, or equivalent platforms for experiment tracking, pipeline automation, and model lifecycle management. Excellent leadership and communication skills with the ability to present complex technical concepts to senior leadership and non‑technical audiences.

Preferred qualifications, capabilities, and skills

• Domain expertise in the healthcare industry


• Experience in applied ML/AI roles in document processing, computer vision, or NLP domains

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans