Applied AI ML Director Machine Learning Center of Excellence

Testing Site - JPMC; New York (NY); On-site; USD 180,000 - 300,000; Full time

Job summary

JPMorgan Chase’s Chief Data & Analytics Office (CDAO) seeks a Machine Learning Director to advance the bank’s AI journey and deploy sophisticated ML solutions in production. The role emphasizes collaboration with business, technologists, and control partners to transform decision making through data-driven insights and responsible AI.

The position focuses on deep learning, NLP, speech analytics, and time-series applications, with a strong emphasis on experimental rigor, scalable pipelines, and

Qualifications

• PhD or MS with at least 7 years of industry/research experience in the field.
• Strong NLP or speech recognition and analytics, plus personalization/recommendation expertise.
• Hands-on experience with ML/deep learning toolkits and solid ML/DL understanding.
• Ability to design experiments and evaluation metrics aligned with business goals.
• Excellent communication to convey technical results to technical and non‑technical audiences.

Responsibilities

• Research and explore new machine learning methods through independent study, conferences, experimentation, and knowledge sharing.
• Develop state-of-the-art ML models for real-world problems including NLP, speech analytics, time series, reinforcement learning and recommendations.
• Collaborate with Business, Technology, Product, Legal, Compliance, Strategy and Business Management to deploy solutions into production.
• Drive firm-wide initiatives by building large-scale frameworks to accelerate ML model deployment across the business.

Skills

NLP/Speech recognition

Deep learning

Reinforcement learning

Machine learning

Experimentation & evaluation

Communication

Big data

Education

PhD in a quantitative discipline

MS with 7+ years experience

Tools

TensorFlow

PyTorch

NumPy

Pandas

Scikit-Learn

Job description

The Chief Data & Analytics Office (CDAO) at JPMorgan Chase is responsible for accelerating the firm’s data and analytics journey. This includes ensuring the quality, integrity, and security of the company's data, as well as leveraging this data to generate insights and drive decision-making. The CDAO is also responsible for developing and implementing solutions that support the firm’s commercial goals by harnessing artificial intelligence and machine learning technologies to develop new products, improve productivity, and enhance risk management effectively and responsibly.

This role offers the unique opportunity to explore novel and complex challenges that could profoundly transform how the bank operates.

As a Machine Learning Director, you will have the opportunity to apply sophisticated machine learning methods to complex tasks including natural language processing, speech analytics, time series, reinforcement learning and recommendation systems. You will collaborate with various teams and actively participate in our knowledge sharing community. We are looking for someone who excels in a highly collaborative environment, working together with our business, technologists and control partners to deploy solutions into production. If you have a strong passion for machine learning and enjoy investing time towards learning, researching and experimenting with new innovations in the field, this role is for you. We value solid expertise in Deep Learning with hands‑on implementation experience, strong analytical thinking, a deep desire to learn and high motivation.

Job Responsibilities

• Research and explore new machine learning methods through independent study, attending industry-leading conferences, experimentation and participating in our knowledge sharing community
• Develop state-of-the art machine learning models to solve real‑world problems and apply it to tasks such as natural language processing (NLP), speech recognition and analytics, time‑series predictions or recommendation systems
• Collaborate with multiple partner teams such as Business, Technology, Product Management, Legal, Compliance, Strategy and Business Management to deploy solutions into production
• Drive Firm wide initiatives by developing large‑scale frameworks to accelerate the application of machine learning models across different areas of the business
  

Required qualifications, capabilities, and skills

• PhD in a quantitative discipline, e.g. Computer Science, Electrical Engineering, Mathematics, Operations Research, Optimization, or Data Science Or an MS with at least 7 years of industry or research experience in the field.
• Solid background in NLP or speech recognition and analytics, personalization/recommendation and hands‑on experience and solid understanding of machine learning and deep learning methods
• Extensive experience with machine learning and deep learning toolkits (e.g.: TensorFlow, PyTorch, NumPy, Scikit-Learn, Pandas)
• Ability to design experiments and training frameworks, and to outline and evaluate intrinsic and extrinsic metrics for model performance aligned with business goals
• Experience with big data and scalable model training and solid written and spoken communication to effectively communicate technical concepts and results to both technical and business audiences.
• Scientific thinking with the ability to invent and to work both independently and in highly collaborative team environments
• Solid written and spoken communication to effectively communicate technical concepts and results to both technical and business audiences. Curious, hardworking and detail‑oriented, and motivated by complex analytical problems

Preferred qualifications, capabilities , and skills:

• Strong background in Mathematics and Statistics and familiarity with the financial services industries and continuous integration models and unit test development
• Knowledge in search/ranking, Reinforcement Learning or Meta Learning
• Experience with A/B experimentation and data/metric-driven product development, cloud-native deployment in a large scale distributed environment and ability to develop and debug production-quality code
• Published research in areas of Machine Learning, Deep Learning or Reinforcement Learning at a major conference or journal

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