Applied AI Engineer - Agentic Automation for Support & GTM

OpenRouter; New York (NY); On-site; USD 100,000 - 150,000; Full time

Job summary

OpenRouter is hiring two Applied AI Engineers to build the internal agentic tooling that runs OpenRouter — one focused on support, one focused on go‑to‑market. The two roles operate the same way; the difference is which domain you go deep on.

We believe we can build software that fits our needs rather than buy software built for the masses. The best technical companies built proprietary tools, and you'll have the chance to do that at OpenRouter.

Responsibilities

• Build internal agentic workflows end-to-end on OpenRouter, from prototype to production, that automate support and GTM operations
• Integrate our systems with the tools the company runs on, and steadily replace those tools where it makes sense to
• Own the reliability of what you ship: evals, guardrails, and monitoring, so automation is trustworthy rather than flashy
• Drive measurable impact — deflect support volume, accelerate GTM motions, cut manual toil — and prove it with data
• Work directly with support, GTM, and engineering to find the highest‑leverage workflows to automate next
• Iterate on real usage: ship, measure, improve

Job description

OpenRouter is hiring two Applied AI Engineers to build the internal agentic tooling that runs OpenRouter — one focused on support, one focused on go‑to‑market. The two roles operate the same way; the difference is which domain you go deep on.

We believe we can build software that fits our needs rather than buy software built for the masses. The best technical companies built proprietary tools, and you'll have the chance to do that at OpenRouter.