Applied AI Delivery Lead

We Love AI Jobs; San Francisco (CA); Hybrid; USD 234,000 - 335,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

We Love AI Jobs in San Francisco is seeking an Applied AI Delivery Lead to drive customer AI initiatives from planning through deployment and initial adoption. You will coordinate customer and internal teams, address delivery risks, and measure progress against defined outcomes.

In this senior, customer-facing role you will own integrated delivery plans, manage blockers, and communicate risks to executives while ensuring successful deployments that translate into measurable value and growth.

Qualifications

• 7+ years of experience leading complex enterprise technology deployments and customer delivery programs.
• Strong technical aptitude for AI systems, APIs, integrations, and deployment risks.
• Excellent communication skills with executives, technical specialists, and operators.

Responsibilities

• Own delivery of priority AI initiatives from scoping to deployment, launch, and adoption.
• Build integrated delivery plans with milestones, owners, dependencies, and resources.
• Track delivery health and customer outcomes, address blockers, and communicate risks to stakeholders.
• Drive launch readiness and activation, ensuring initial adoption and usage.
• Define outcomes and measurement approaches with customers and account teams.

Skills

Enterprise deployments

AI systems

APIs

Integrations

Enterprise architecture

Delivery planning

Risk management

Adoption measurement

Job description

# Applied AI Delivery LeadOpenAISan Francisco (Hybrid)Full-time$234,000 – $335,000 / yearUpload your resume once and Scout applies for youApply with ScoutShare this job:LinkedInXSave imageThis customer-facing delivery lead manages strategic customer AI initiatives from planning through deployment and initial adoption. You will coordinate customer and internal teams, address delivery risks, and track progress against customer outcomes and adoption goals.* Permanent* Hybrid* 7+ years### Skills and expertiseEnterprise technology deploymentAI systemsAPIsIntegrationsEnterprise architectureDelivery planningRisk managementAdoption measurement### Key responsibilities* Lead priority customer AI initiatives from scoping and planning through deployment, launch, and initial adoption.* Build integrated delivery plans with milestones, owners, dependencies, resources, and success measures.* Track delivery health and customer outcomes, resolving blockers and communicating risks to stakeholders.## How this job comparesCompared with 45 open lead customer success jobs on October 10, 2026.Pay: This job pays $234K to $335K a year. The 21 open lead customer success jobs that publish US pay start at $167K on average, so this job starts about 40% higher.Similar open jobs: We Love AI Jobs lists 45 open lead customer success jobs at 28 companies.Remote work: This job is hybrid. 7 of the 45 lead customer success jobs (16%) are remote.AI in this role: Medium. The role uses AI tools and works with AI systems as a regular part of the job. The role leads deployments of AI initiatives and requires regular coordination around AI systems, integrations, and deployment risks. It focuses on customer delivery rather than building or evaluating models.## Full descriptionAbout the RoleOpenAI’s largest and most strategic customers are turning AI ambition into deployments that change how their organizations work. As a Delivery Lead, you will own delivery of priority AI initiatives for these customers, leading complex, high-impact deployments from planning through launch and adoption.You’ll establish an integrated delivery plan, drive execution against launch commitments, resolve blockers, and lead progress toward measurable customer value. You’ll partner closely with account and technical teams, FDEs, customers, and delivery partners to turn customer priorities into successful deployments. You’ll bring a clear view of delivery progress, risks, and expected outcomes, helping teams make informed decisions and connecting successful execution to consumption and growth.This is a senior, customer-facing role for someone who can move between executive conversations and practical details that determine whether a deployment succeeds. You bring technical fluency, sound judgment, and the ability to create clarity and drive action in complex, evolving environments.What You’ll Do• Own delivery of priority AI initiatives. Lead complex customer engagements from scoping and planning through deployment, launch, and initial adoption.• Build and drive an integrated delivery plan. Establish clear scope, milestones, accountable owners, dependencies, resource needs, and success measures across customer, OpenAI, and partner teams.• Resolve blockers and drive decisions. Identify risks early, work through dependencies and resource constraints, and bring the right stakeholders together to resolve tradeoffs and keep delivery moving.• Lead launch readiness and activation. Drive rollout and enablement planning, address technical and organizational readiness gaps, and remove barriers to initial adoption and usage.• Connect delivery to customer value. Define expected outcomes and measurement approaches with customers and account teams. Track adoption and consumption, assess results against agreed baselines, and communicate the value achieved.• Provide a clear view of delivery health. Lead customer and internal delivery reviews that drive decisions and action. Communicate progress, launch confidence, risks, and implications for expected consumption and revenue timing.• Improve how we deliver. Turn customer experience into repeatable playbooks, practical tools, and actionable feedback for product and delivery teams.What We’re Looking For• 7+ years of experience leading complex enterprise technology deployments, customer delivery programs, or transformation initiatives involving multiple teams and partners.• A track record of driving programs from scope through launch and adoption, with accountability for delivery commitments and measurable customer outcomes.• Strong technical aptitude, with the ability to understand AI systems, APIs, integrations, enterprise architecture, security dependencies, and deployment risks.• The ability to translate customer priorities into actionable delivery plans with clear milestones, owners, dependencies, and success measures.• Strong judgment under ambiguity, including the ability to identify material risks, navigate competing priorities, and drive timely decisions.• Experience building trust with customers and leading across teams outside your reporting line while holding stakeholders accountable to shared commitments.• Excellent communication skills, with the ability to engage executives, technical specialists, and customer operators and explain complex delivery issues clearly.• Commercial awareness and an understanding of how deployment, adoption, and consumption contribute to customer value and growth.• A practical approach to building repeatable delivery methods while adapting to the needs of individualAbout OpenAIOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.