Applications Sys Analyst - CMC - Baybrook Office

The University of Texas Medical Branch; Friendswood (TX); Hybrid; USD 55,000 - 75,000; Full time

Job summary

A prestigious medical institution located in Friendswood is looking for a qualified professional to analyze and document business and management problems, particularly within an EHR environment. The role involves modifying system designs, collaborating with team members, and directly assisting customers to resolve issues. Candidates should possess a bachelor's degree and relevant experience. The position offers both remote and on-site work opportunities, with a standard schedule of Monday to Friday, 8:00 a.m. to 5:00 p.m.

Qualifications

• Bachelor's degree or equivalent in related field.
• One year related experience required.
• Experience in Pearl EHR, Oracle, SQL, Ivanti (or other) ticketing system, MS Word, and MS Excel preferred.

Responsibilities

• Provide basic to intermediate analysis for system and programming requirements.
• Modify system design for efficient use of programs.
• Document problems and solutions in a medical EHR environment.
• Assure adherence to internal controls and reporting structure.

Skills

Problem-solving

Team collaboration

Customer service

Documentation skills

Data cleaning

SQL scripting

Unix shell programming

Education

Bachelor's degree or equivalent in related field

Tools

Pearl EHR

Oracle

SQL

Ivanti

MS Word

MS Excel

Job description

The mission of Correctional Managed Care is to address the healthcare needs of underserved patient populations within the Texas Department of Criminal Justice and the Texas Juvenile Justice Department.

JOB SUMMARY

Under general direction, this position is responsible for providing basic to intermediate analysis and documentation of business and management problems for systems and programming requirements. Assists in providing solutions to problems utilizing more efficient operational procedure, work flow, and information technology solution.

ESSENTIAL JOB FUNCTIONS

• Solves routine issues and applies solutions under general direction for components of a system or program.
• Modifies system design to maximize efficient use of systems or programs.
• Applies intermediate analysis and documentation skills to create and maintain documentation.
• Gathers data and prepares system documentation for existing and proposed procedures.
• Assists in establishing project plan, maintains priorities and completes assignments within project timeframe.
• Demonstrates awareness and understanding of institution, department and customer mission and goals.
• Defines and analyzes problems; develops and verifies solutions; reviews applications or programs for logical sequence and errors.
• Focuses on components of a system rather than the whole system/application.
• Proactively partners with customers to meet their needs.
• Understands customer needs.
• Participates as a team member.
• Adheres to internal controls and reporting structure established for department.
• Performs related duties as required.

Client Services Support Staff

• Works directly with customers to resolve problems in a medical EHR (Pearl) environment.
• Collaborates with team members to resolve difficult issues.
• Documents actions taken in IS Service Management Software (Ivanti) and in internal change control.
• Runs daily SQL scripts to clean data.

Secondary Skills

• Unix shell programming, familiarity with AIX, korn shell, cron and Perl.
• Ability to work with interface structures (flat files, csv) and knowledge of FTP, HL7 and X12.
• Web development, including knowledge in: HTML, PHP, ASP, Javascript & AJAX.

WORK ENVIRONMENT

Standard office environment. Security clearance is required; pre-employment drug testing is also required.

WORK LOCATION

Remotely but may be required to work out of the Baybrook Office Park (CMC Offices) in Friendswood on occasion.

WORK SCHEDULE

Monday through Friday, 8:00 a.m. to 5:00 p.m.; work schedule subject to change based on business need.

REQUIRED EDUCATION/EXPERIENCE

• Bachelor's degree or equivalent in related field.
• One (1) year related experience.

PREFERRED EDUCATION/EXPERIENCE

• Experience in customer service, Pearl EHR, Oracle, SQL, Ivanti (or other) ticketing system, MS Word, and MS Excel.

Salary is commensurate with years of relevant work experience.

Equal Employment Opportunity

UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities.