Applications Specialist

O'Neal Industries, Inc.; Hamilton, Northern (OH, KY); Hybrid; USD 80,000 - 110,000; Full time

Job summary

O'Neal Industries, Inc. in Ohio seeks an Information Systems professional to gather requirements, assist in ERP testing, and support end users across locations.

You will document ERP processes, promote new tools, and collaborate with IT leadership to meet project deadlines and improve business applications.

This role requires strong communication, multitasking, and the ability to translate complex technical concepts for non-technical stakeholders.

Qualifications

• Bachelor's degree in Information Systems from a four-year college or university.
• Minimum five years IS-related experience.
• Experience with ERP processes and business applications.
• Experience testing BI reporting tools.

Responsibilities

• Consult with IT Manager, Team Leader, Systems Analysts, and end users to gather requirements.
• Assist in testing Stratix and Microsoft Power BI reporting.
• Explain new tools and concepts to end users.
• Help document ERP processes.
• Provide timely, professional end-user support across locations.
• Support improvement initiatives involving business applications.
• Meet with management on project specifics, new technologies, and deadlines.
• Multitask and evaluate urgency of requirements.

Skills

IS experience

Requirements gathering

End-user support

ERP processes

Testing and QA

Cross-team communication

Education

Bachelor's degree in Information Systems

Tools

Stratix

Microsoft Power BI

Job description

• Consult with IT Manager, Team Leader, Systems Analysts, and end users to gather information about program functions, features, data input/output requirements, internal/external checks and controls, hardware and operating system environment, and interfaces with other systems to create solutions that address business requirements.
• Assist in testing Stratix and Microsoft Power BI reporting.
• Effectively communicate new tools/concepts to end users.
• Aid in creating documentation of ERP processes.
• Provide timely and professional technical support and assistance to end users across locations and departments.
• Support improvement initiatives involving business applications.
• Meet with management on the specifics of projects, new technologies, and project deadlines.
• Ability to multitask and effectively evaluate urgency level of requirements.

EDUCATION and/or EXPERIENCE

Bachelor's degree (B. A.) in Information Systems from four-year college or university; with minimum of five years experience and/or training in an IS related field; or equivalent combination of education and experience.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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