Applications Engineer I, Services

Hexagon AB; Miamisburg (OH); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health Savings Accounts (HSA)

Flexible Spending Accounts (FSA)

401k Plan with employer match

Generous Paid Time Off (PTO)

Employee Assistance Program

Tuition Reimbursement

Job summary

Hexagon Manufacturing Intelligence in Miamisburg, OH is seeking an Applications Engineer I to provide technical sales support for Hexagon metrology products. You will demonstrate product capabilities, deliver customer training, and optimize manufacturing quality processes through hands-on demonstrations and program development.

The role requires a Bachelor’s degree or equivalent, PC-DMIS experience, strong communication, and travel up to 50% nationally.

Qualifications

• Bachelor’s degree in Engineering, Mathematics, or a related technical discipline or equivalent experience.
• 6+ months of experience in Manufacturing Engineering, Quality Engineering, or related technical environment.
• Experience with PC-DMIS software.
• Knowledge of metrology systems, measurement technologies, and manufacturing quality processes.
• Excellent written and verbal communication skills.
• Strong customer service and interpersonal skills.
• Ability to present technical information to small groups and conduct training sessions.
• Proficiency with Microsoft Office applications.
• Strong analytical, problem-solving, and organizational skills.
• Ability to work independently and collaboratively within a team environment.
• Willingness and ability to travel up to 50% domestically.

Responsibilities

• Conduct hardware and software product demonstrations that showcase technical features and processes to customers.
• Communicate product capabilities and benefits for complex customer applications.
• Assist the regional sales team by recommending solutions that fit customer requirements.
• Prepare operating instructions and deliver customer training programs.
• Maintain positive customer relationships through effective communication and support.
• Develop and deliver technical training classes.
• Create programs and applications that meet customer specifications and objectives.
• Provide technical support and troubleshooting assistance to customers.
• Verify program and application performance through maintenance and testing activities.
• Analyze and modify existing programs and applications to improve performance and efficiency.
• Manage technical issues from problem identification through resolution and follow-up.
• Stay current with advancements in application engineering, metrology, and related technologies.
• Collaborate with engineering and marketing teams on product development and enhancement initiatives.

Skills

Technical communication

Analytical skills

Team collaboration

Customer service

Training delivery

Education

Bachelor’s degree in Engineering/Math or related field

Tools

PC-DMIS

Microsoft Office

Job description

Job Title-Applications Engineer I, Division Stationary Metrology

Job Summary

At Hexagon, we strive to help industrial manufacturers develop the disruptive technologies of today and the life-changing products of tomorrow. Our strength comes from our global footprint and extensive portfolio of advanced industrial sensors, measurement technologies, factory automation, simulation, and analytics tools.

The Applications Engineer provides technical sales support for all applications of Hexagon products, including metrology demonstrations, product functionality, and performance evaluations. This role is responsible for delivering technical support, conducting product demonstrations, and providing customer training while helping customers optimize their manufacturing and quality processes.

Job Responsibilities

• Conduct hardware and software product demonstrations that showcase technical features, functionality, and processes to prospective and existing customers.
• Effectively communicate product capabilities and benefits for complex customer applications.
• Assist the regional sales team by recommending solutions that best fit customer requirements.
• Prepare operating instructions and deliver customer training programs.
• Maintain positive customer relationships through effective communication and support.
• Develop and deliver technical training classes.
• Create programs and applications that meet customer specifications and objectives.
• Provide technical support and troubleshooting assistance to customers.
• Verify program and application performance through maintenance and testing activities.
• Analyze and modify existing programs and applications to improve performance and efficiency.
• Manage technical issues from problem identification through resolution and follow-up.
• Stay current with advancements in application engineering, metrology, and related technologies.
• Collaborate with engineering and marketing teams on product development and enhancement initiatives.

Qualifications

• Bachelor’s degree in Engineering, Mathematics, or a related technical discipline, or an equivalent combination of education and experience.
• 6 months+ of experience in Manufacturing Engineering, Quality Engineering, or a related technical environment.
• Experience with PC-DMIS software.
• Knowledge of metrology systems, measurement technologies, and manufacturing quality processes.
• Excellent written and verbal communication skills.
• Strong customer service and interpersonal skills.
• Ability to present technical information to small groups and conduct training sessions.
• Proficiency with Microsoft Office applications.
• Strong analytical, problem-solving, and organizational skills.
• Ability to work independently and collaboratively within a team environment.
• Willingness and ability to travel up to 50% domestically.

AtHexagon Manufacturing Intelligence, our spirited energy and engagement are evident in our commitment to our work, passion for what we do and the speed by which we achieve it. Here you will find the opportunity to build your career, develop professionally, and explore opportunities across a large, diversified company that prides itself on its innovative spirit and commitment to integrity.

We strive to attract the most talented and dynamic individuals in their fields because our success is in our people! Our culture encourages independent thinking and a team mentality. And we offer a competitive benefits package that’s second to none!

Health Savings Accounts with employer contribution (HSA)

Flexible Spending Accounts (FSA)

401k Plan with generous employer match

Generous Paid Time Off (PTO)

Employee Assistance Program

Tuition Reimbursement

Explore Life at Hexagon

At Hexagon, we’re empowering an autonomous, sustainable future through innovation in manufacturing intelligence, simulation, and automation. Get to know our teams, our culture, and our technology through our social media channels:

Instagram: @hexagon_mi | @hexagon_ab

YouTube: Hexagon MI | Hexagon AB

Twitter/X: @HexagonMI | @HexagonAB

Learn more at hexagon.com and get inspired by how we shape smart change across industries.

Hexagon Manufacturing Intelligence does not accept unsolicited candidates, CVs, or resumes from agencies or third parties. All candidate profiles must be submitted through our SuccessFactors system and approved in advance by the Global Talent Acquisition team. Any CVs/resumes sent outside this process will be considered the property of Hexagon, and no placement fees will be paid.

Information at a Glance Division: Stationary Metrology Job Title: Applications Engineer I Job Function: Service Application Job Location (Short): Miamisburg, OH, USA, 45342
Workplace Type: Hybrid Workplace Details: Miamisburg,OH Req ID: 2939

About Hexagon

Hexagon is a global leader in digital reality solutions, combining sensor, software and autonomous technologies. We put data to work to drive efficiency, productivity and quality across industrial, manufacturing, infrastructure, public safety and mobility applications. Our solutions enable customers to capture, analyze and leverage data from the physical world to create smarter, more connected and increasingly autonomous ecosystems that support a scalable and sustainable future. Hexagon’s Manufacturing Intelligence business area delivers solutions that leverage data from design and engineering through production and metrology to help manufacturers make smarter, data-driven decisions and improve performance across the product lifecycle.