APPLICATIONS COORDINATOR

State of Arkansas; Little Rock (AR); On-site; USD 88,000 - 144,000; Full time

Job summary

The Arkansas Department of Health seeks an experienced Applications Coordinator to serve as the primary liaison for software applications, coordinating development, testing, and deployment across agency teams. You will oversee project lifecycles, ensure regulatory compliance, and drive successful software usage to meet business goals.

Ideal candidates bring 8+ years in application support or IT coordination, strong communication, and proficiency with ERP/CRM systems, vendor coordination, and

Qualifications

• Bachelor’s degree in IT, CS, business admin, or related field.
• Minimum of 8 years in application support or IT coordination roles.
• Certifications in PM or ITIL/vendor certs may be required.
• Experience managing software application projects or deployments.
• Familiarity with ERP and CRM platforms (e.g., SAP, Oracle, Salesforce).
• Hands-on experience with applications troubleshooting and system integration.

Responsibilities

• Act as the main point of contact for all software applications within the agency or organization.
• Coordinate development, testing, implementation, and updates of applications.
• Manage application projects, ensuring timelines and budgets are met.
• Collaborate with diverse personnel to gather requirements and ensure proper functionality.
• Monitor performance of applications and recommend improvements or updates.
• Troubleshoot and resolve application-related issues with vendors or developers.

Skills

Organizational skills

Project management

Communication

Multitasking

Detail-oriented

Team collaboration

Education

Bachelor’s Degree in IT/CS/Business Admin

Tools

SAP

Oracle

Salesforce

Job description

• CLASSIFIED AS A SAFETY SENSITIVE POSITION*

Arkansas Department of Health

4815 W Markham Street

Little Rock, AR 72205

Position Number: 22106652

County: Pulaski City: Little Rock

Posting End Date: 11/16/26

Administration – Information Technology Systems - Informatics

• CLASSIFIED AS A SAFETY SENSITIVE POSITION*

Additional Preferences:

Experience With SQL Database, SSIS, And Query Preferred.

Experience with C#, VB.Net, API.Net Server Pages, and other Web Application experience preferred.

Hiring Official: M. Hill

The mission of the Department of Health is to protect and improve the health and well-being of all Arkansans.

Position Information

Job Series: Information Technology – Application Support

Classification: Applications Coordinator

Class Code: IAS03P

Pay Grade: IST09

Salary Range: $88,455 – $144,321

Job Summary

The Applications Coordinator serves as the primary liaison between an agency’s or organization’s information technology section, end-users, and vendors to ensure the successful implementation, maintenance, and optimization of software applications. This role involves coordinating projects, facilitating communication across teams, and overseeing the lifecycle of applications to meet business goals. The Applications Coordinator must have excellent organizational and technical skills, as they are responsible for aligning technology solutions with organizational needs while ensuring smooth operations and minimal downtime.

Primary Responsibilities

• Act as the main point of contact for all matters related to software applications within the agency or organization.


• Coordinate the development, testing, implementation, and updates of applications.


• Manage application projects, ensuring timelines and budgets are met.


• Collaborate with a variety of assorted personnel in an attempt to gather requirements and ensure proper application functionality.


• Monitor the performance of applications and recommend improvements or updates.


• Troubleshoot and resolve application-related issues, liaising with vendors or developers when necessary.


• Train and support end-users to ensure effective use of applications.


• Develop and maintain documentation, including user manuals, workflows, and training materials.


• Ensure compliance with organizational and regulatory policies for software use and security.


• Stay informed about emerging application technologies and trends to provide innovative recommendations.

Knowledge And Skills

• Strong organizational and project management skills.


• Excellent communication and interpersonal abilities to work across teams.


• Problem-solving aptitude with a proactive approach to challenges.


• Ability to handle multiple priorities and maintain attention to detail.


• Adaptability to work in fast-paced and evolving environments.

Minimum Qualifications

• Bachelor’s Degree in Information Technology, Computer Science, Business Administration, or a related field.


• Minimum of 8 years of experience in application support, project coordination, or a related information technology role.


• Certifications in project management or specific applications (e.g., Project Management Professional, Information Technology Infrastructure Library, or vendor certifications) may be required.


• Proven experience in managing software application projects or deployments.


• Familiarity with enterprise systems, such as Enterprise Resource Planning (e.g., SAP, Oracle) or Customer Relationship Management platforms (e.g., Salesforce).


• Hands-on experience with application troubleshooting and system integration.


• Knowledge of best practices in software deployment and user training.

Licensure/Certifications

N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.