Applications Analyst, Staff - Epic Grand Central

vcuhealth

Richmond (VA)

On-site

USD 70,000 - 90,000

Full time

6 days ago

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Job summary

VCU Health System is seeking an Applications Analyst-Staff to analyze, design, implement, operate, deploy, and support IT resources. The role requires evaluating diverse technical problems and coordinating with cross-functional teams to ensure solutions meet customer needs within the health system.

Essential responsibilities include system build, user requirement collection, documentation, troubleshooting, and participating in system upgrades.

Qualifications

3 years of related IT experience including one year in IT application support.
Broad knowledge of system development life cycle and application development.
Understanding of workflows in central application areas and monitoring/troubleshooting tools.

Responsibilities

Provides solutions to complex technical problems across diverse scope and factors.
Designs and builds systems to meet customer needs, aligned with IS architecture.
Collects and analyzes information from system users to define scope and objectives.
Writes system and configuration specifications to meet user needs at implementation.
Maintains technical documentation for users and ongoing operation and system development.
Leads design sessions and may guide other team members as appropriate.

Skills

SDLC knowledge

User workflow understanding

Cross-functional collaboration

Education

Associate degree in related field

Bachelor’s degree in business/health informatics/CS preferred

Tools

Epic module certification

Job description

To be considered for the role, you must permanently reside in one of the following states: Alabama, Arkansas, Florida, Georgia, Kentucky, Kansas, Maryland, Michigan, Mississippi, Missouri, North Carolina, Ohio, South Carolina, Tennessee, Texas, Virginia, or West Virginia

The Applications Analyst-Staff manages or performs work associated with analysis, design, implementation, operation, deployment, and support of the organization's information technology resources. The role provides solutions to a variety of complex technical problems of diverse scope, requiring analysis and evaluation of multiple factors.

Essential Job Statements

Provides solutions to a variety of complex technical problems of diverse scope, requiring analysis and evaluation of multiple factors.

Designs and performs system build to meet customer needs, consistent with the organization's overall information systems architecture design.
Collects and analyzes information from system users, formulates the scope and objectives of the system procedures, and conducts feasibility studies to design possible system solutions.
Writes system and configuration specifications that meet user needs upon implementation.
Prepares and maintains technical documentation to guide system users and assists with ongoing operation, maintenance, and system development.
Performs impact assessment and ensures remediation is accomplished.
Utilizes Senior team members for validation.
Performs troubleshooting efforts on application issues, submits service requests to vendors, and follows advanced correction steps.
Assists with designing, recommending solutions, testing, and supporting system upgrades and improvements.
Leads design sessions with other end-users and/or cross functional teams.
May be responsible to guide other team members when appropriate.
Adheres to system standards and best practices.
Ensures responsibility and visible commitment to diversity, equity, and inclusion programs/initiatives through collaboration and implementation of initiatives across the health system.
Performs other duties as assigned and/or participates in special projects to support the mission of VCUHS. Accepts alternate assignments, as required to fulfill business needs.

Patient Population

Not applicable to this position.

Employment Qualifications

Required Education

Associate degree in related field or equivalent combination of related education and experience

Combination of education and experience may be considered in lieu of a degree.

Preferred Education

Bachelor's degree in business, clinically related field; health informatics or computer science or equivalent

Licensure/Certification Required

N/A

Licensure/Certification Preferred

Must be certified in Epic module(s) appropriate to area of responsibility as determined by leadership if applicable. Each project and exam as determined for the specific roles must be passed within three (3) attempts. Successful Epic certification(s) completion required within 90 days of final training. Maintain required Epic certification for appropriate role.

Minimum Qualifications

Years and Type of Required Experience

3 years of related experience; including one year of direct related IT application experience

Other Knowledge, Skills and Abilities Required

Broad level knowledge of system development life cycle application development experience.
Understands the workflow of at least one central application area, including monitoring and troubleshooting tools.
Broad level of application knowledge of key clinical areas and/or the revenue cycle.
Competent knowledge of interactions between various application subspecialties and ability to lead joint design and development efforts.
Understanding of usage of all general-purpose systems and competent knowledge of associated tools.

Cultural Responsiveness

Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.

Other Knowledge, Skills and Abilities Preferred

Previous experience in the training, build, and/or support of our electronic health record suite
Independently determines and develops approaches to a range of moderate solutions with work completed with accuracy and sound judgment, ensuring objectives are met.

Working Conditions