APPLICATION SYSTEMS PROGRAMMER I - 65000553

Florida; Tallahassee (FL); On-site; USD 47,000 - 52,000; Full time

Job summary

The Department of Elder Affairs in Florida is seeking an Applications Systems Programmer I to oversee the administration, configuration, and maintenance of SaaS applications to ensure availability, performance, and security.

You will manage user access and licenses, plan updates, monitor health and incidents, coordinate with vendors, document procedures, and support incident response while upholding agency policies and data protection requirements.

Qualifications

• Understanding of applications.
• Office 365 knowledge (Teams/SharePoint preferred).
• Willingness to learn.
• Strong written and verbal communication skills.
• Ability to establish and maintain effective working relationships.
• Ability to plan, organize, and coordinate work.
• Strong critical thinking and research skills.
• Ability to solve technical problems quickly and completely.
• Ability to prioritize tasks and service requests.

Responsibilities

• Oversee the administration, configuration, and maintenance of SaaS applications to ensure availability, performance, and security.
• Manage user access, onboarding/offboarding, roles, permissions, and license allocation in compliance with organizational policies, supporting SSO and MFA.
• Monitor system health, usage, and service incidents; coordinate troubleshooting and technical support with vendors.
• Plan, test, and implement application updates and new features; assess operational, security, and training impacts.
• Maintain and validate backup, recovery, and security controls; ensure data protection and compliance with organizational requirements.
• Document configuration standards, procedures, and support guides; communicate maintenance, outages, and major changes to users.
• Evaluate new SaaS tools and features for technical fit, security cost, and integration.
• Provide ongoing user support by answering questions about application features and sharing best practices.
• Support incident response, preserve evidence, and coordinate remediation with internal teams and vendors.
• Performs other duties as assigned.

Skills

Applications knowledge

Office 365

Willingness to learn

Strong communication

Relationship building

Planning and organizing

Critical thinking

Problem solving

Task prioritization

Job description

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APPLICATION SYSTEMS PROGRAMMER I - 65000553

Date: Oct 16, 2026

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website .

Requisition No:885707

Working Title: APPLICATION SYSTEMS PROGRAMMER I - 65000553

This position is not a teleworking position, and the incumbent is required to report to the DOEA office in the area it serves.

PAY:

Salary will be commensurate with experience and qualifications, ranging from $47,000.04 to $51,500.04, annually.

DUTIES AND RESPONSIBILITIES:

The duties for this position include but are not limited to:

• Oversee the administration, configuration, and maintenance of SaaS applications to ensure optimal availability, performance, and security.
• Manage user access, onboarding/offboarding, roles, permissions, and license allocation in compliance with organizational policies, supporting SSO and MFA.
• Monitor system health, usage, and service incidents; coordinate troubleshooting and technical support with vendors.
• Plan, test, and implement application updates and new features; assess operational, security, and training impacts.
• Maintain and validate backup, recovery, and security controls; ensure data protection and compliance with organizational requirements.
• Document configuration standards, procedures, and support guides; communicate maintenance, outages, and major changes to users.
• Evaluate new SaaS tools and features for technical fit, security cost, and integration.
• Provide ongoing user support by answering questions about application features and sharing best practices.
• Support incident response, preserve evidence, and coordinate remediation with internal teams and vendors.
• Performs other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Understanding of applications;
• Knowledge of Office 365 (MS Teams and SharePoint preferred);
• Willingness to learn
• Strong written and verbal communication skills;
• Ability to establish and maintain effective working relationships with others;
• Ability to plan, organize, and coordinate work assignments;
• Strong critical thinking and research skills;
• Ability to solve technical problems quickly and completely;
• Ability to prioritize tasks and service requests.

THE BENEFITS OF WORKING FOR THE STATE OF FLORIDA:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive employee benefits including:

• State Group Health Insurance Coverage;
• $25,000 Life Insurance Policy (100% paid by employer);
• Dental, vision, and other supplemental insurance options available;
• Annual and Sick Leave benefits,
• 10 paid holidays each year;
• Retirement plan options, including employer contributions (For more information, please click www.myfrs.com);
• Flexible Spending Accounts; and
• Tuition waivers to attend State of Florida community colleges, colleges, and universities!

For a more complete list of benefits, clickhttps://www.mybenefits.myflorida.com/.

OUR ORGANIZATION AND MISSION:

The Department is dedicated to promoting the well-being, safety, and independence of Florida's seniors, their families, and caregivers. Its vision is for all Floridians to live well and age well.

SPECIAL NOTE:

Candidate Profile (application) must be complete in its entirety.

• Include supervisor names and phone numbers of all periods of employment.
• Account for and explain any gaps in employment so that the hiring process is not delayed. Gaps of employment for 3 months or more MUST be addressed on application.
• Experience, education, training, knowledge, skills, and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
• It is unacceptable to use the statement “See Resume” in place of entering work history.
• Periods of employment should be entered with the most recent/current listed first.
• If you are a retiree of the Florida Retirement System (FRS), please contact the FRS to determine if your current benefits may be affected if you are reemployed with the State of Florida in an FRS-covered position. Your current retirement benefits may be canceled, suspended, or deemed invalid depending upon the date of your retirement.
• If claiming Right to First Interview, candidates MUST attach a copy of your official layoff letter when applying.
• All documentation is due by the close of the vacancy announcement.

If you experience problems applying online, please call the People First Service Center at [phone].

BACKGROUND CHECKS:

Successful completion of a Level 2 Criminal History Background Check is required for all applicants selected for this position.

APPLICANT INFORMATION:

The Department of Elder Affairs is an 'older worker-friendly' employer and also lists vacancies on the Silver Edition website, found at http://silver.employflorida.com , that connects persons age 50 and older with other businesses/volunteer organizations/employers who specify they are "older worker-friendly."

The Department of Elder Affairs is an E-Verify employer and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each New Employee’s I-9 Form to confirm work eligibility.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.

Location:

TALLAHASSEE, FL, US, 32301 TALLAHASSEE, FL, US, 32312 TALLAHASSEE, FL, US, 32317 TALLAHASSEE, FL, US, 32311 TALLAHASSEE, FL, US, 32308 TALLAHASSEE, FL, US, 32310 TALLAHASSEE, FL, US, 32309 TALLAHASSEE, FL, US, 32307 TALLAHASSEE, FL, US, 32316 TALLAHASSEE, FL, US, 32302 TALLAHASSEE, FL, US, 32303 TALLAHASSEE, FL, US, 32304 TALLAHASSEE, FL, US, 32399 TALLAHASSEE, FL, US, 32305

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.