Application System Administrator

The Methodical Group; Garner (NC); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

ESOP

Profit sharing

401(k) with company match

Health, dental, and vision insurance

Job summary

The Methodical Group, a leading IT services provider, seeks an experienced Application System Administrator to support our CMTS and critical internal apps. This role blends system administration, DevOps, support, and problem-solving in a collaborative, employee-owned environment.

You will install, migrate, and optimize CMTS and related systems, work with AWS and Windows environments, and contribute to security and governance efforts while delivering reliable services to clients and internal

Qualifications

• Must pass DoD and corporate background checks and drug screening.
• U.S. citizenship is required.
• Onsite work at Garner, NC office in a 40-hour week.
• 5+ years IT or related experience.
• Experience with AWS hosting environments and customer Windows OS environments.
• Experience with DevOps workflows using GitLab, Terraform, and CI/CD practices.
• Experience with security scans and security audits.
• Strong written and verbal communication skills.
• Excellent analytical and problem-solving abilities.
• Leadership, mentorship, and lead-by-example capability.

Responsibilities

• Install, configure, and update CMTS software in AWS hosting environments and customer Windows OS environments.
• Assist customers with server migrations, including application and data migration tasks.
• Perform SQL query development, custom report creation, and data transformation for system migrations.
• Manage AWS infrastructure tasks including provisioning, tagging, and patching.
• Backup configuration, monitoring, and restore testing; routine environment health checks.
• Support DevOps workflows using GitLab, Terraform, and CI/CD practices.
• Conduct security scans, identify vulnerabilities, and coordinate remediation.
• Collaborate with Information Security Committee to reduce risks; maintain confidentiality.
• Produce and maintain detailed internal and customer-facing documentation.
• Offer technical architecture recommendations to senior developers; manage complex projects.

Skills

AWS hosting

GitLab

Terraform

CI/CD practices

Security scans

Security audits

DevOps

Leadership

Education

High school diploma

Post-secondary education (2 years)

Tools

GitLab

Terraform

Job description

Schedule

Monday–Friday | 8:30 AM – 5:30 PM

• Employee Stock Ownership Plan (ESOP)
• Profit sharing
• 401(k) with company match
• Health, dental, and vision insurance

About The Methodical Group

The Methodical Group (methodicalgroup.com) is a leading global provider of IT Services, Consulting, and Specialized Staffing Solutions, operating with a systematic, high-quality approach for over 25 years. Headquartered in St. Petersburg, Florida, we use proprietary frameworks, such as ExactTalent®, to provide specialized workforce solutions across IT and Healthcare industries. Our IT and Business Services division supports organizations worldwide through Software Development, Data & Analytics, and IT Operations.

About the Job

An award‑winning, employee‑owned technology services company seeking a highly skilled Application System Administrator to support our web‑based Case Management and Tracking System (CMTS) and other key internal applications. This role sits within our Application Development division and blends system administration, DevOps, customer support, and technical problem‑solving.

About the Role

We are looking for a proactive, detail‑oriented professional who enjoys variety, thrives in a collaborative environment, and is driven to continuously improve systems, processes, and customer outcomes.

Key Responsibilities

• Install, configure, and update CMTS software in both AWS hosting environments and customer Windows OS environments.
• Assist customers with server migrations, including application and data migration tasks.
• Perform SQL query development, custom report creation, and data transformation for system migrations.
• Manage AWS infrastructure tasks including: Environment provisioning, tagging, and patching.
• Backup configuration, monitoring, and restore testing. Routine environment health checks.

• Support DevOps workflows using GitLab, Terraform, and industry‑standard CI/CD practices.
• Conduct security scans, identify vulnerabilities, and execute or coordinate remediation.
• Participate in internal security audits and collaborate closely with the Information Security Committee to reduce organizational and client risks.
• Maintain strict confidentiality with client data and system information.
• Produce and maintain detailed internal and customer‑facing documentation.
• Offer technical architecture recommendations to senior developers.
• Manage short‑term and complex technical projects.
• Support escalated customer inquiries for both internal and external users.
• Install and renew SSL certificates in customer Windows environments.
• Perform occasional data entry tasks related to projects.
• Research and evaluate new technologies for internal and client use.
• Serve as an all‑around engineering resource wherever needed.
• Identify operational risks and route them to appropriate teams for mitigation.

Minimum Qualifications

• Must pass Department of Defense and corporate background checks and drug screening. U.S. citizenship is required.
• High school diploma required; two years of post‑secondary education preferred.
• Ability to work onsite at our Garner, NC office in a 40‑hour work week.
• Five or more years of IT or related experience.
• AWS hosting environments and customer Windows OS environments.
• DevOps workflows using GitLab, Terraform, and industry‑standard CI/CD practices.
• Security scans and security audits experience.
• Strong written and verbal communication skills.
• Exceptional analytical and problem‑solving abilities.
• Proven ability to provide leadership, mentorship, and lead by example.