Application Support Specialist I

KinderCare Learning Companies; Beaverton (OR); Presencial; USD 40.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Discounted child care benefits

Medical, dental, and vision benefits

Employee assistance programs

Health and wellness programs

Paid time off

Descripción de la vacante

A leading early childhood education provider in Beaverton is seeking an entry-level IT professional. This role involves providing support for business applications and assisting users with account access. Ideal candidates will have basic IT or customer support experience and keen problem-solving skills. The company offers comprehensive benefits, including discounted childcare and medical coverage.

Formación

• 0–1 years of IT or customer support experience.
• Basic understanding of common enterprise applications.
• Strong communication and problem-solving skills.

Responsabilidades

• Respond to how-to questions related to business applications.
• Reset passwords and assist with account access.
• Guide users through navigation of center management platforms.
• Document recurring issues and escalate when necessary.

Conocimientos

Strong communication

Problem-solving

Problem solving

Time management

Herramientas

Enterprise applications

Descripción del empleo

Overview

KinderCare Learning Companies offers a variety of early education and child care options for families. We are the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award. We build confidence for kids, families, and the future we share, in KinderCare Learning Centers, Champions, and Crème de la Crème. We welcome you to join us in shaping it—in neighborhoods, at work, and in schools nationwide.

At KinderCare Learning Companies, you’ll use your skills and expertise to support the work (and fun) that happens in our sites and centers every day. From marketers and strategists to financial analysts and data engineers, we’re all passionate about crafting a world where children, families, and organizations can thrive.

Responsibilities

• Respond to how-to questions related to business applications
• Reset passwords and assist with account access
• Guide users through navigation of center management platforms
• Document recurring issues and escalate when necessary

Qualifications

• 0–1 years of IT or customer support experience
• Basic understanding of common enterprise applications
• Strong communication and problem-solving skills

Benefits

• Know your whole family is supported with discounted child care benefits.
• Breathe easy with medical, dental, and vision benefits for your family (and pets, too!).
• Feel supported in your mental health and personal growth with employee assistance programs.
• Feel great and thrive with access to health and wellness programs, paid time off and discounts for work necessities, such as cell phones.
• … and much more.

KinderCare Learning Companies is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Information Technology
• Industries: Education Administration Programs