Application Support Lead

Sunbelt Rentals West Chester

Fort Mill (SC)

On-site

USD 86,000 - 118,000

Full time

14 days+

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Benefits offered by this job

Health, Dental and Vision plans

401(k) Match

Volunteer time off

Disability insurance

Life and Travel insurance

Tuition Reimbursement Options

Employee Assistance Program

Length of Service Awards

Job summary

Sunbelt Rentals, based in Fort Mill, South Carolina, seeks a software architect to support IT systems and applications through development, integration, and deployment. You will apply software engineering knowledge to ensure performance and interoperability across environments and drive scalable, reliable solutions.

Responsibilities include designing high-availability architectures, disaster recovery planning, and continuous improvement of monitoring, logging, and self-healing capabilities.

Qualifications

Bachelor in Computer Science, Computer Applications, Computer Engineering, or related field; 7 years of software architect experience.
Experience managing full product lifecycle from development to support.
Experience with Java, Cloud, UNIX/Linux/Aix environments and cloud-based apps.
Experience with distributed databases (Oracle, Cassandra, MongoDB, SQL, SQL Server).
Familiarity with monitoring tools (Splunk, Dynatrace).
Platform orchestration using REST and JSON APIs.

Responsibilities

Support IT systems and applications through development, integration, and deployment.
Ensure performance, interoperability, and scalability of applications.
Maintain and improve reliability via logging, monitoring, and self-healing systems.
Plan and implement high availability, disaster recovery, and resiliency initiatives.
Develop and maintain SLAs for services and operations.
Coordinate with IT and infrastructure teams to resolve issues.

Skills

Product lifecycle

Java & Cloud

Distributed databases

Monitoring tools

REST & JSON

Education

Bachelor in CS/CA/CE

Tools

Splunk

Dynatrace

Job description

Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.

Fort Mill, South Carolina

We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.

As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!

Job Description Summary

Support IT systems and applications in use by internal and external end-users via application development, integration, and systems implementation.
Apply knowledge of software engineering and IT systems to ensure performance and interoperability requirements are satisfied.
Analyze user needs and software requirements, and ensure application scalability and capacity management.
Prepare and implement standards, best practices and in application implementation, including IT security and privacy controls and compensating controls as appropriate.
Develop and continuously improve software features to ensure systems reliability and efficiency, including logging, monitoring, intelligent alerting, and self-healing systems.
Perform analysis and implementation of IT systems redundancy and reliability, including High Availability, Disaster Recovery, Sustained Resiliency, and Chaos Engineering.
Prepare Service and Operational Level Agreements.
Develop and optimize Application Knowledge Support Artifacts, etc.
Exercise ownership over day-to-day issues including daily health checks of applications and processes, working closely with end users, development staff and Infrastructure teams, to prioritize and resolve and/or mitigate system outages.
Monitor IT systems and applications in production to ensure timely and effective reporting, tracking, follow-up and communication of problems to internal and external clients, technical resources, and executives.
Ensures information controls, back-up and recovery strategies are in place across all environments.
Implement continuous process improvement, including but not limited to policy, procedures, and monitoring of live IT production applications and systems.
Identify, coordinate, and implement initiatives/projects and activities that create efficiencies and optimize technical processing for IT applications.
Develop and maintain rapport with technical staff, end users, and clients, effectively communicating complex IT terms and concepts to technical and nontechnical stakeholders.
Carefully evaluate alternative risks and solutions before taking action to provide timely resolution.

Requirements

Bachelor in Computer Science, Computer Applications, Computer Engineering, or related field, plus 7 years of experience as a software architect, or in any position in which the required skills were gained.

Requires Demonstrated Experience In

Managing full product lifecycle from development, to deployment, to support.
Managing applications on Java, Cloud, and UNIX/Linux/Aix environments, including hand-on experience with Public and Private Cloud-based applications.
Distributed databases, including Oracle, Cassandra, MongoDB, SQL, and SQL Server.
Applicants monitoring tools, including Splunk and Dynatrace.
Platform orchestration using management APIs, including use of REST and JSON.

$154,669.00 per year.

Base Pay Range: $85,680.00 - 117,810.00

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.

Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes:

Health, Dental and Vision plans
401(k) Match
Volunteer time off
Short-term and long-term disability
Accident, Life and Travel insurance, as well as flexible spending
Tuition Reimbursement Options
Employee Assistance Program (EAP)
Length of Service Awards

Benefits

You will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following paid time off from work, subject to Sunbelt’s policies (unless specified in a collective bargaining agreement):