Application Support Engineer_Middleware

Denken Solutions, Inc.; San Mateo (CA); Hybrid; USD 110,000 - 140,000; Full time

Job summary

Denken Solutions, Inc. is seeking an Applications Support Engineer for a hybrid role based in Foster City, CA.

The job focuses on engineering applications development to handle deployments, installation, customization, configuration, and upgrades. Responsibilities include installation, upgrades, automating database refreshes, configuring reverse proxies/load balancers, and developing integrations using Web Services and XML.

Qualifications

• Bachelor's degree in computer engineering, information systems, computer science, or a technology-related field.
• Working knowledge of AWS, VMWare, Linux must.
• 4+ years of related experience.

Responsibilities

• Installation of Engineering apps in a Linux environment
• Upgrade Engineering apps major and FixPacks
• Automate Database refreshes between multiple environments
• Configure reverse proxies and load balancers.
• Analyze and improve performance.
• Maintain Engineering applications licensing
• Develop software integrations between Engineering Apps and downstream systems using Web Services, XML, and other related development tools.
• Java knowledge would be an added advantage
• Develop and document test procedures and assist with unit, integration, and regression testing activities.
• Execute testing that covers various use cases and scenarios with business unit processes.
• Communicate issues and alternative solutions with cross-functional teams.
• Identify, troubleshoot, and resolve incidents and problems within the Engineering systems.
• Provide end-user support, training, and mentoring.

Skills

AWS

VMware

Linux

CI/CD pipelines

MuleSoft

Web Services

XML

Java

Load balancers

Reverse proxies

PLM tools

MuleSoft Middleware

Education

Bachelor's degree in Computer Engineering/CS/IS or related

Tools

MuleSoft

VMware vSphere

Linux

Job description

Hybrid role - 4 days Onsite and 1 day Remote

Job Description:

• Applications Support Engineer
• Onsite in Foster City, CA | 4 days in office
• This position is responsible for Engineering applications development to handle deployments, installation, customization, configuration, and upgrades.
• This person should be able to perform installation, upgrade, maintenance, and integrations.
• Experience with AWS and CI/CD pipelines in a Linux environment
• Experience with any middleware like MuleSoft
• Building new servers and cloning on VMware and AWS
• Experience with PLM tools is an added advantage

RESPONSIBILITIES:

• Installation of Engineering apps in a Linux environment
• Upgrade Engineering apps major and FixPacks
• Automate Database refreshes between multiple environments
• Configure reverse proxies and load balancers.
• Should be able to analyse and improve performance.
• Responsible for Filestore configuration and Filestore syncing.
• Maintain Engineering applications licensing
• Develop software integrations between Engineering Apps and downstream systems using Web Services, XML, and other related development tools.
• Java knowledge would be an added advantage.
• Develop and document test procedures and assist with unit, integration, and regression testing activities.
• Execute testing that covers various use cases and scenarios with business unit processes.
• Comfortable working within cross-functional teams, contributing to the overall planning of projects, recommending approaches, identifying resources, and developing timelines.Effectively communicate issues and alternative solutions.
• Take initiative to achieve value-added results and improve upon solutions offered.
• Identify, troubleshoot, and resolve incidents and problems within the Engineering systems.
• Perform system diagnostics, troubleshooting, and ongoing day-to-day system maintenance.
• Provide end-user support, training, and mentoring.

QUALIFICATIONS:

• Bachelor’s degree in computer engineering, information systems, computer science, or a technology-related field
• Working knowledge of AWS, VMWare, Linux must.
• 4+ years of related experience.

NICE TO HAVE:

• Excellent organizational, problem-solving, and communication skills, and a willingness to work with teams and individuals.
• Must demonstrate the ability to learn new skills, meet deadlines, embrace new technologies, and follow processes.
• Self-starter with the ability to work with minimal supervision.Ability to be customer-focused and service-oriented.
• Experience gathering and interpreting requirements to develop solutions.