Application Support Analyst - III

AmNet Services, Inc.; Valhalla (NY); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading sensor and networking solutions provider based in Valhalla, NY is looking for an IT Specialist. In this role, you will define and monitor application support for IT systems, implement IT equipment, and resolve user infrastructure issues. The ideal candidate has a Bachelor's degree in information systems, 7-10 years of programming experience in languages such as C, C++, or Java, and a strong knowledge of performance monitoring and troubleshooting. Join us to support innovative IoT networking solutions.

Qualifications

• Bachelor's degree in information systems or healthcare-related field preferred.
• 7 to 10 years of experience in programming languages such as C, C++, Visual Basic, or Java.
• Experience with web-based applications and SOA.

Responsibilities

• Define, plan, and monitor all application support activities for IT applications.
• Implement and support facility-based IT equipment.
• Set up and repair end-user infrastructure and resolve desktop incidents.

Skills

Troubleshooting

Performance monitoring

Technical support

Process documentation

Programming in C/C++/Java

SQL

Education

Bachelor’s degree in information systems or healthcare-related field

Tools

BEA Weblogic

Websphere

Visio

Job description

America Networks is a leading sensor and networking solutions partner for companies in any Industrial, Manufacturing, and Waste management space. We design and manufacture sensors for storage tanks, water metering, energy metering, gas monitoring, and asset management.

Our founders are hardcore telecommunications engineers with combined 200+ years of experience in designing, optimizing and performance engineering; for several mid‑large wireless carriers internationally - that saw a need to provide low power, cost efficient sensors to collect data, create alerts, and predict needed actions. We have combined these sensors with low power, wide area (LPWA) networking technologies to provide clients various options to decrease re‑occurring costs associated with operating an IoT network of sensors and connected devices.

We specialize in design, deployment, optimization, and support of these Networks. Whether an off‑the‑shelf or custom solution is needed, we’ll create a solution and push the data on the best cloud platform to fit your needs, including your own.

Job Description

• Responsible for defining, planning, and monitoring all application support activities for IT applications including trouble shooting, performance monitoring, recommendation of resolution, installation, training, and script/code writing.
• Implements and supports a broad range of facility-based IT&S equipment.
• Responsible for the set-up and repair of facility-based, end-user infrastructure and resolution of desktop incidents and requests reported by facility users to the service desk.
• Advanced hands‑on technical support is provided across a broad range of technical areas.
• Bachelor’s degree in information systems or healthcare‑related field is preferred.
• Experience with Web‑base applications, SOA (Services Oriented Architectures) and Web application servers (BEA Weblogic, Websphere).
• Competency in relational database structures, particularly SQL and Oracle PL*SQL.
• Experience with process documentation and process documentation tools (such as Visio).
• Programming language such as C, C++, Visual Basic or Java. 7 to 10 years of experience.