Application Specialist - New England Territory

GWS Tool Group

Boston (MA)

Remote

USD 50,000 - 70,000

Full time

14 days+

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Job summary

A leading machinery manufacturing company is seeking an Application Specialist for the New England Territory. You will focus on account management and generate new opportunities while educating customers on product capabilities. The ideal candidate has a strong manufacturing background, excellent communication skills, and a willingness to travel frequently. This role offers full-time employment with growth potential in a dynamic environment.

Qualifications

1-3 years of strong manufacturing background with a focus in milling, turning, and grooving.
Knowledgeable in tooling and manufacturing processes.
Job shop experience is highly regarded.

Responsibilities

Schedule appointments with existing customers to review applications and needs.
Conduct sales presentations by meeting customers daily.
Generate and develop prospect accounts to increase revenue.

Skills

Time management

Communication skills

People skills

Team player

Microsoft Excel

Education

Degree in any field of sales and marketing

Job description

Application Specialist - New England Territory

Job Title: Application Specialist

Company: GWS Tool Group

Department: Sales

Reports to: VP Of Sales

Classification: Exempt

Location: CT, MA, ME, NH, RI & VT Territory

Travel: Travel Required

Job Summary

We are seeking an Applications Specialist of Solid Round and Insert Cutting Tools. A successful representative is responsible for account management and generating new opportunities for the organization. The main task involves understanding customers' needs in metalworking, as well as educating customers, prospects, and distributors of GWS Tool Group’s products and capabilities. It is essential for the applications specialist to effectively provide detailed information on various products, programs or services offered by GWS Tool Group, but also clearly and effectively communicate what the customer needs back to the GWS Tool Group team.

Supervisory Responsibilities

None

Duties/Responsibilities

Scheduling appointments, meeting existing customers to review customer applications and product requirements and to determine opportunities.
Effective planning to conduct sales presentations by meeting customers physically on a daily basis.
Liaising between the company and the customers for up-to-date conditions on pricing, service, and latest product release launches.
Generating and developing prospect accounts to increase revenue by partnering with the distribution chain.
Continuously updating all customers on company product modifications, changes, and enhancements.
Enhancing up-to-date knowledge on new products, procedures, services, and tools by attending departmental and training meetings.
Maintaining professionalism, diplomacy, sensitivity, and tact to portray the company in a positive manner.
Effectively attending conferences and trade shows.
Using marketing data to maximize sales effectiveness and efficiency by using relevant sales management tools.
Organizing joint sales calls and attending them with distributors.
Preparing reports for sales and marketing and maintaining expense accounts.
Updating and maintaining customer accounts including contact names and numbers for future sales.
With the help of inside sales support, provide product quotes to customers as needed.
Ensuring follow-up after passing leads to managers with complete profile customer information, calls-to-action, sources, and dates.

Education and Experience

1-3 years of strong manufacturing background with a focus in milling, turning, and grooving.
Knowledgeable in tooling and manufacturing processes.
Ability to assist customers with processing parts and correct application of tools.
Job shop experience is highly regarded.
Assisting customers with proper speeds and feeds for materials used.
Experience in designing special tools is highly regarded.
Experience processing customer parts from drawing to finished product.
Account management for current customers.
Proven ability to develop new customers is ideal.
Degree in any field of sales and marketing is highly regarded.

Required Skills/Abilities

Capable of preserving confidential or sensitive information.
Effective time management, organization, and multi-tasking skills.
Special people skills to deal with customers and an outgoing personality.
Able to prospect new accounts.
Effective written and verbal communication skills.
Very good team player and should work well under pressure.
Proficient in Microsoft Excel.
Requires knowledge and some experience in own discipline through education and experience.
Has some knowledge of business and its various aspects but is still acquiring further knowledge and experience.
No supervisory responsibilities; accountable for developing functional contribution.
Uses existing procedures to solve standard problems; analyzes information and standard practices to make judgments.
Exchanges simple information, asks questions and checks for understanding.
Uses assigned methods, tools and processes. Supports sharing of best practices.

Physical Requirements

Must be able to lift 15 pounds at times.
Must be able to travel.
Must have a valid driver's license and be able to travel 50% of the time.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

Seniority level