Application Specialist - Laboratory

SSM Health; Baraboo (WI); On-site; USD 65,000 - 85,000; Full time

Job summary

SSM Health St. Clare Hospital in Baraboo, WI, seeks a Laboratory Applications Specialist who will optimize laboratory operations through implementing and supporting LIS and Epic-based workflows.

You collaborate with lab leadership to assess processes, deliver tailored solutions, and ensure successful adoption and compliance. The role requires a Bachelor's degree in MLS/Science, 2+ years of lab experience, Epic proficiency, and ASCP/AMT/AAB certifications.

Qualifications

• Bachelor's degree in Science, Medical Laboratory Science, Biology or Chemistry or equivalent years of experience and education
• 2+ years of laboratory experience
• Epic proficiency required
• Relevant ASCP/AMT/AAB certification (MLS, MLT, MT, or specialty certification)

Responsibilities

• Serve as subject matter expert for lab applications (Epic required)
• Analyze workflows and implement system improvements
• Configure, maintain, and troubleshoot applications
• Train staff and support ongoing operations
• Ensure data integrity and regulatory compliance (HIPAA, CLIA)
• Collaborate with IT, Epic, and lab teams
• Partners with laboratory leaders to evaluate current workflows, identify improvement opportunities, and position LIS solutions effectively.
• Leads on-site and virtual demonstrations, workflow assessments, and training sessions tailored to various laboratory use cases.
• Configures, customizes, and maintains laboratory applications, including user access management and system troubleshooting.
• Ensures data accuracy, integrity, and security within the application, including validation, reporting, and compliance with data governance standards.
• Analyzes laboratory workflows to identify inefficiencies and develop strategies to streamline operations and enhance productivity.
• Trains laboratory staff on effective use of the application, provides ongoing support, and develops comprehensive training materials.
• Gathers and analyzes data related to compliance performance metrics, communicating findings to key stakeholders.
• Monitors and ensures compliance with regulatory standards such as HIPAA, CLIA, and other applicable guidelines.
• Acts as a liaison between IT, Epic, laboratory operations, and vendors to resolve issues and support continuous improvement initiatives.
• Performs other duties as assigned.

Education

Bachelor's degree in MLS, Biology, Chemistry, or related field

Tools

Epic proficiency

Job description

It's more than a career, it's a calling

WI-SSM Health St. Clare Hospital - Baraboo

Worker Type

Regular

Job Highlights

Location

SSM Health St. Clare Hospital – Baraboo, WI

707 14th St., Baraboo, WI 53913

Role Summary

Supports and optimizes laboratory operations through implementation and maintenance of laboratory applications. Partners with lab leadership to improve workflows, ensure system adoption, and maintain compliance.

Schedule

• Full-time, onsite
• Monday–Friday, 8:00 AM – 5:00 PM
• No on‑call

Requirements

• Bachelor’s degree in MLS, Biology, Chemistry, or related field (or equivalent experience)
• 2+ years of laboratory experience
• Epic proficiency required
• Relevant ASCP/AMT/AAB certification (MLS, MLT, MT, or specialty certification)

Key Responsibilities

• Serve as subject matter expert for lab applications (Epic required)
• Analyze workflows and implement system improvements
• Configure, maintain, and troubleshoot applications
• Train staff and support ongoing operations
• Ensure data integrity and regulatory compliance (HIPAA, CLIA)
• Collaborate with IT, Epic, and lab teams

Job Summary

Optimizes laboratory operations through the implementation and support of laboratory applications. Partners with laboratory leadership to assess workflows, deliver tailored solutions, and ensures successful adoption and compliance.

Job Responsibilities and Requirements

Primary Responsibilities

• Partners with laboratory leaders to evaluate current workflows, identify improvement opportunities, and position LIS solutions effectively.
• Serves as a subject matter expert on laboratory applications, with deep knowledge of system capabilities, technical features, and clinical relevance.
• Leads on-site and virtual demonstrations, workflow assessments, and training sessions tailored to various laboratory use cases.
• Collaborates cross‑functionally with internal teams and external stakeholders to ensure customer success from initial engagement through full implementation.
• Configures, customizes, and maintains laboratory applications, including user access management and system troubleshooting.
• Ensures data accuracy, integrity, and security within the application, including validation, reporting, and compliance with data governance standards.
• Analyzes laboratory workflows to identify inefficiencies and develop strategies to streamline operations and enhance productivity.
• Trains laboratory staff on effective use of the application, provides ongoing support, and develops comprehensive training materials.
• Gather and analyzes data related to compliance performance metrics, communicating findings to key stakeholders.
• Monitors and ensures compliance with regulatory standards such as HIPAA, CLIA, and other applicable guidelines.
• Acts as a liaison between IT, Epic, laboratory operations, and vendors to resolve issues and support continuous improvement initiatives.
• Performs other duties as assigned.

Education

• Bachelor's degree in Science, Medical Laboratory Science, Biology or Chemistry or equivalent years of experience and education

Experience

• Two years' technical experience in a laboratory setting

Physical Requirements

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

Required Professional License And/Or Certifications

State of Work Location: Illinois, Missouri, Oklahoma, Wisconsin

• Blood Bank Technologist (BB) (International Included) - American Society for Clinical Pathology (ASCP)
• Or
• Chemistry Technologist (C) (International Included) - American Society for Clinical Pathology (ASCP)
• Or
• Cytogenetics Technologist (CG) (International Included) - American Society for Clinical Pathology (ASCP)
• Or
• Hematology Technologist (H) (International Included) - American Society for Clinical Pathology (ASCP)
• Or
• Medical Laboratory Scientist (MLS) (International Included) - American Society for Clinical Pathology (ASCP)
• Or
• Medical Lab Scientist (MLS) - American Medical Technologists (AMT)
• Or
• Medical Technologist (MT) - American Association for Bioanalysts (AAB)
• Or
• Medical Technologist (MT) - American Medical Technologists (AMT)
• Or
• Medical Technologist (MT) - American Society for Clinical Pathology (ASCP)
• Or
• Microbiology Technologist (M) (International Included) - American Society for Clinical Pathology (ASCP)
• Or
• Molecular Biology Technologist (MB) (International Included) - American Society for Clinical Pathology (ASCP)
• Or
• Specialist in Blood Banking (SBB) (International Included) - American Society for Clinical Pathology (ASCP)
• Or
• Specialist in Chemistry (SC) (International Included) - American Society for Clinical Pathology (ASCP)
• Or
• Specialist in Cytology (SCT) (International Included) - American Society for Clinical Pathology (ASCP)
• Or
• Specialist in Cytometry (SCYM) (International Included) - American Society for Clinical Pathology (ASCP)
• Or
• Specialist in Microbiology (SM) (International Included) - American Society for Clinical Pathology (ASCP)
• Or
• Specialist in Molecular Biology (SMB) (International Included) - American Society for Clinical Pathology (ASCP)
• Or
• Clinical Laboratory Technician (CLT) - American Society for Clinical Pathology (ASCP)
• Or
• Medical Laboratory Technician (MLT) - American Medical Technologists (AMT)
• Or
• Medical Laboratory Technician (MLT) (International Included) - American Society for Clinical Pathology (ASCP)
• Or
• Medical Laboratory Technician (MLT) - American Association for Bioanalysts (AAB)

Work Shift

Day Shift (United States of America)

Job Type

Employee

Department

3401000012 Laboratory

Scheduled Weekly Hours

36

SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.