Application Specialist, Care Ingredients & Solutions

JMJ PHILLIP

Cassopolis (MI)

On-site

USD 80,000 - 125,000

Full time

14 days+

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Benefits offered by this job

Comprehensive benefits package

Job summary

JMJ PHILLIP is seeking an experienced Application Specialist – Care Ingredients to provide technical expertise and application support for customers in home care, personal care, and related specialty chemical industries.

You will partner with Sales, Marketing, R&D, and Product Management to develop innovative formulations, support customer applications, and drive product adoption. Travel domestically and internationally as required.

Qualifications

Bachelor's degree in Chemistry, Chemical Engineering, or related field.
Minimum 5 years of experience in the chemical industry, preferably in home care, personal care, or specialty ingredients.
Experience developing formulations and providing customer-facing technical support.

Responsibilities

Provide technical guidance and application support to customers through on-site visits, virtual meetings, email, and phone communications.
Troubleshoot formulation and product performance challenges.
Build strong technical relationships with customers and distribution partners.
Support customer product evaluations and implementation.
Develop prototype formulations that align with customer needs and market trends.
Test and evaluate new products and application concepts.
Collaborate with laboratory teams on formulation development and validation.
Recommend product improvements based on customer feedback and testing results.
Deliver product presentations, demonstrations, and technical training to customers, distributors, and internal teams.
Represent the company at trade shows, conferences, and industry events.
Present technical papers, posters, and educational content as appropriate.
Support sales teams during customer visits and product evaluations.
Prepare technical data sheets, product literature, application guides, and marketing materials.
Develop technical presentations, videos, and educational resources.
Maintain accurate product documentation and technical records.
Assist marketing with technical content development.
Serve as the technical liaison between Sales, Marketing, Product Management, and Research & Development.
Coordinate application testing with laboratory personnel.
Collaborate with global technical teams to share knowledge and best practices.
Support product launches and continuous product improvement initiatives.
Monitor industry trends, customer requirements, and competitive products.
Provide technical insights that support product positioning and portfolio development.
Identify opportunities for innovation and new application development.
Contribute to strategic product and application planning.