Application Specialist

Abbott Laboratories; Northern (KY); On-site; USD 61,000 - 123,000; Full time

Job summary

Abbott Diagnostics seeks a Technical Application Specialist, Field/Remote Support, to assist Abbott Toxicology customers across the United States. This field-based role combines on-site and remote work, guiding assay and instrument implementations, validation activities, and customer training.

You will troubleshoot issues, conduct root-cause investigations, and collaborate with Sales, Quality, and Technical Support to improve outcomes. Travel up to 75% to laboratories nationwide is required.

Qualifications

• Bachelor’s degree in Chemistry, Engineering, or related field.
• 2+ years supporting immunoassays or diagnostic technologies.
• Experience in forensic or clinical toxicology lab environment.
• Willingness to travel up to 75%.

Responsibilities

• Provide technical support for Abbott Toxicology assays, reagents, and instrumentation via remote and on-site interactions.
• Lead assay and instrument implementations, validation activities, and customer training programs.
• Troubleshoot technical issues, perform root cause investigations, and drive timely resolution of customer complaints.
• Partner with Sales, Marketing, Quality, and Technical Support teams to improve customer experience and business growth.
• Investigate escalated product and performance issues and recommend corrective actions.

Skills

Immunoassays

Toxicology

Instrument troubleshooting

Remote support

Education

Bachelor’s degree in Chemistry/Engineering

Tools

Automated liquid handling

ELISA

Job description

## Application SpecialistCandidatar-selocations: United States - Florida - Clearwater: United States - Texas - Dallas: Georgia : Remote: United States - North Carolina - Greensboro: United States - Arizona - Phoenixtime type: Tempo Integralposted on: Publicado hojejob requisition id: 31158698Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.Descritivo de CargoWorking at AbbottAt Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:* Career development with an international company where you can grow the career you dream of.* Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.* An excellent retirement savings plan with a high employer contribution.* Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.* A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.* A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.**The Opportunity**We have an opportunity for the Technical Application Specialist, Field/Remote Support role within our Diagnostics division, based in the United States, and this is a field-based remote role.Abbott Diagnostics helps laboratories, healthcare professionals, and patients make informed decisions through a broad portfolio of innovative diagnostic solutions that improve health outcomes worldwide.As the **Application Specialist- field-based remote role**, you’ll have the chance to support Abbott Toxicology customers through assay and instrument implementation, troubleshooting, and training. You’ll serve as a technical expert helping customers maximize the value of Abbott’s diagnostic solutions.**What You’ll Work On*** Provide technical support for Abbott Toxicology assays, reagents, and instrumentation through remote and on-site customer interactions.* Lead assay and instrument implementations, validation activities, and customer training programs.* Troubleshoot technical issues, perform root cause investigations, and drive timely resolution of customer complaints.* Partner with Sales, Marketing, Quality, and Technical Support teams to improve customer experience and business growth.* Support customer demonstrations and serve as a subject matter expert on Abbott Toxicology products.* Investigate escalated product and performance issues and recommend corrective actions.* Maintain complaint and investigation records in compliance with quality and regulatory requirements.* Travel up to 75% to customer laboratories and business sites across the U.S.**Required Qualifications*** Bachelor’s degree in Chemistry, Engineering, or a related scientific discipline.* 2+ years of experience supporting immunoassays, automated liquid handling systems, or related diagnostic technologies.* Experience in forensic toxicology, clinical toxicology, or a related laboratory environment.* Ability to travel up to 75%**Preferred Qualifications*** Field applications, technical support, or laboratory consulting experience.* Knowledge of toxicology testing workflows and immunoassay technologies.* Experience supporting HEIA, SEFRIA, ELISA, or comparable assay platforms.* Experience with laboratory validations, complaint investigations, and root cause analysis.* Knowledge of regulated laboratory and quality system environments.Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: https://abbottbenefits.com/Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer,committed to employee diversity.Connect with us at abbott.com, on LinkedIn at https://www.linkedin.com/company/abbott-/, and on Facebook at https://www.facebook.com/AbbottCareers.**The base pay for this position is**$61,300.00 – $122,700.00In specific locations, the pay range may vary from the range posted.Família de CargoSupport ServicesDivisãoTOX ARDx ToxicologyLocalidadeUnited States > Clearwater : 5990 142nd Ave NLocalidades AdicionaisTurno de TrabalhoStandardViagemYes, 75 % of the TimeVigilância médicaNoAtividades de trabalho significativasAwkward/forceful/repetitive (arms above shoulder, bent wrists), Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment, Exposure to temperatures below 60 degrees Fahrenheit/16 degrees Celsius or above 85 degrees Fahrenheit/28 degrees Celsius on a regular basis, Keyboard use (greater or equal to 50% of the workday), Lift, carry, push or pull weights of more than 20 pounds/9 kilos on a regular/daily basis, Routine work with chemicals, Work in a clean room environmentAbbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO\_English.pdfEEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO\_Spanish.pdf