Application Specialist

Abbott; Dallas (TX); Remote; USD 61,000 - 123,000; Full time

Benefits offered by this job

Free medical coverage in HIP PPO plan

Excellent retirement plan

Tuition reimbursement

FreeU education benefit

Diversity and inclusion recognition

Job summary

Abbott Diagnostics is seeking a Technical Application Specialist, Field/Remote Support to join our Toxicology team in the United States. This field-based role supports assay and instrument implementations, troubleshooting, and customer training across laboratories and healthcare facilities.

You will be the technical expert for Abbott Toxicology products, leading validations, resolving issues, and partnering with Sales, Quality, and Support to deliver exceptional service while traveling up to 75%

Qualifications

• Bachelor’s degree in Chemistry, Engineering, or a related scientific discipline.
• 2+ years of experience supporting diagnostic technologies or immunoassays.
• Ability to travel up to 75%.

Responsibilities

• Provide technical support for Abbott Toxicology assays, reagents, and instrumentation through remote and on-site interactions.
• Lead assay and instrument implementations and customer training programs.
• Troubleshoot issues, perform root cause investigations, and drive timely resolutions.

Skills

Travel readiness

Education

Bachelor’s degree in Chemistry or Engineering

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

JOB DESCRIPTION

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with a high employer contribution.
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

We have an opportunity for the Technical Application Specialist, Field/Remote Support role within our Diagnostics division, based in the United States, and this is a field-based remote role.

Abbott Diagnostics helps laboratories, healthcare professionals, and patients make informed decisions through a broad portfolio of innovative diagnostic solutions that improve health outcomes worldwide.

As the Application Specialist- field-based remote role, you’ll have the chance to support Abbott Toxicology customers through assay and instrument implementation, troubleshooting, and training. You’ll serve as a technical expert helping customers maximize the value of Abbott’s diagnostic solutions.

What You’ll Work On

• Provide technical support for Abbott Toxicology assays, reagents, and instrumentation through remote and on-site customer interactions.
• Lead assay and instrument implementations, validation activities, and customer training programs.
• Troubleshoot technical issues, perform root cause investigations, and drive timely resolution of customer complaints.
• Partner with Sales, Marketing, Quality, and Technical Support teams to improve customer experience and business growth.
• Support customer demonstrations and serve as a subject matter expert on Abbott Toxicology products.
• Investigate escalated product and performance issues and recommend corrective actions.
• Maintain complaint and investigation records in compliance with quality and regulatory requirements.
• Travel up to 75% to customer laboratories and business sites across the U.S.

Required Qualifications

• Bachelor’s degree in Chemistry, Engineering, or a related scientific discipline.
• 2+ years of experience supporting immunoassays, automated liquid handling systems, or related diagnostic technologies.
• Experience in forensic toxicology, clinical toxicology, or a related laboratory environment.
• Ability to travel up to 75%

Preferred Qualifications

• Field applications, technical support, or laboratory consulting experience.
• Knowledge of toxicology testing workflows and immunoassay technologies.
• Experience supporting HEIA, SEFRIA, ELISA, or comparable assay platforms.
• Experience with laboratory validations, complaint investigations, and root cause analysis.
• Knowledge of regulated laboratory and quality system environments.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: https://abbottbenefits.com/

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer,

committed to employee diversity.

Connect with us at abbott.com, on LinkedIn at https://www.linkedin.com/company/abbott-/, and on Facebook at https://www.facebook.com/AbbottCareers.

The base pay for this position is

$61,300.00 – $122,700.00

In specific locations, the pay range may vary from the range posted.

JOB FAMILY

Support Services

DIVISION

TOX ARDx Toxicology

LOCATION

United States > Clearwater : 5990 142nd Ave N

WORK SHIFT

Standard

TRAVEL

Yes, 75 % of the Time

MEDICAL SURVEILLANCE

No

SIGNIFICANT WORK ACTIVITIES

Awkward/forceful/repetitive (arms above shoulder, bent wrists), Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment, Exposure to temperatures below 60 degrees Fahrenheit/16 degrees Celsius or above 85 degrees Fahrenheit/28 degrees Celsius on a regular basis, Keyboard use (greater or equal to 50% of the workday), Lift, carry, push or pull weights of more than 20 pounds/9 kilos on a regular/daily basis, Routine work with chemicals, Work in a clean room environment

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf

EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf