Application Engineer - Technical Customer Lead

InvestedintheMission; Sunnyvale (CA); On-site; USD 105,000 - 185,000; Full time

Benefits offered by this job

Health insurance

401k retirement benefits

Learning and wellness stipends

Job summary

A leading engineering firm in Sunnyvale is seeking a Technical Customer Lead who will manage customer engagements and account strategy. The ideal candidate should have over 3 years of experience in software development and customer interactions, with strong skills in technical communication. The role offers a salary range of $105,000 - $185,000 annually, along with equity, health benefits, and a supportive work environment.

Qualifications

• 3+ years of experience with external customers in integrating complex systems.
• Strong grounding in large scale software development.
• Strong technical communication skills focused on solving customer problems.

Responsibilities

• Own account strategy for major enterprise customers.
• Manage executive relationships and support customer needs.
• Collaborate with sales and engineering teams for requirements gathering.

Skills

Customer engagement

Software development

Technical communication

Tools

Linux

Cloud

Job description

About the role

We are looking for bright engineers interested in leading customer engagements and owning overall account strategy. Our Technical Customer Leads have a unique mix of software expertise, domain knowledge, and execution driven mindset. Using these skills, they work closely with engineering teams to ensure that Applied’s products are providing maximum impact to advance customers’ autonomy initiatives. This is an important role for the company managing customer relationships and ensuring customer success with Applied’s products and expertise.

Check out what a typical day would look like as an Application Engineer here!

At Applied Intuition, you will:

• Own account strategy for major enterprise customers of Applied
• Manage executive and leadership relationships
• Work closely with customers to understand their development needs and use cases for autonomy to propose effective use of Applied’s products
• Ensure customer needs are supported by broader engineering team through effective prioritization
• Collaborate with our sales and engineering teams to gather requirements through detailed technical discussions and workshops
• Explore new product development areas driven by strategic understanding of customer landscape

We're looking for someone who has:

• 3+ years experience working with external customers to integrate complex systems, troubleshoot issues, and/or drive problems to resolution
• Strong grounding in large scale software development
• Baseline knowledge in working with software systems, Linux, and cloud
• Strong technical communication skills and focus on solving customer problems

Nice to have:

• Prior background in technical sales or application engineering for simulation products
• Prior work in autonomous vehicle or robotics development domains
• Experience with automotive OEMs or suppliers

Autonomy is one of the leading technological advances of this century that will come to impact our lives. The work you’ll do at Applied will meaningfully accelerate the efforts of the top autonomy teams in the world. At Applied, you will have a unique perspective on the development of cutting edge technology while working with major players across the industry and the globe.

Compensation at Applied Intuition for eligible roles includes base salary, equity, and benefits. Base salary is a single component of the total compensation package, which may also include equity in the form of options and/or restricted stock units, comprehensive health, dental, vision, life and disability insurance coverage, 401k retirement benefits with employer match, learning and wellness stipends, and paid time off. Note that benefits are subject to change and may vary based on jurisdiction of employment.

Applied Intuition pay ranges reflect the minimum and maximum intended target base salary for new hire salaries for the position. The actual base salary offered to a successful candidate will additionally be influenced by a variety of factors including experience, credentials & certifications, educational attainment, skill level requirements, interview performance, and the level and scope of the position.

Please reference the job posting’s subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the location listed is:$105,000 - $185,000 USD annually.