Application Engineer

E One; Ocala (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

E-ONE, a leading manufacturer of custom and commercial fire trucks, seeks a technical product support specialist to assist with configuration documentation, BOM data, and field visits. You will interact with national and international dealers and customers, supporting bid processes and product-related projects.

The role involves collaborating with Product Managers, regional sales teams, and other departments to ensure accurate configuration and pricing, while maintaining up-to-date workbooks and

Qualifications

• Bachelor's degree preferred with 0-2 years work experience.
• Associate’s degree with a minimum of 5 years work experience.
• Knowledge of fire rescue vehicles is preferred not required.
• Experience with configuration workbooks and continuous improvement processes.
• Must be familiar with engineering and manufacturing processes and costing and price analysis.
• Must have working knowledge of computer including Microsoft applications.
• Must have excellent oral and written communication skills.

Responsibilities

• Support the bid function in its entirety.
• Product related projects planning and scheduling.
• Provide consultation and training on product structure and process.
• Interact with other functions / departments to align activities with product lines.
• Research and follow through on features and options to ensure proper configuration documentation and BOM data is available.
• Ensure pricing and cost data is available and consistent with pricing guidelines.
• Maintain configuration workbooks with latest features and options.
• Support CR review and analysis; work with Product Managers to identify new option candidates for standardization.
• Gather and maintain configuration support information i.e., dimensional characteristics, weights, etc., and ensure data is available to external customers.
• Assist Product Managers to meet their goals and manage essential configuration details from engineering, operations and service.
• Support regional sales and international sales technicians and dealers as needed.
• Continuously improve bid related processes.

Skills

Customer service

BOM data

Pricing analysis

Documentation

Education

Bachelor’s degree in business-related field

Associate’s degree

Tools

MS Office

Job description

E-ONE manufactures custom and commercial fire trucks including pumpers and tankers, aerial ladders and platforms, rescues of all sizes, quick attack units, industrial trucks, and ARFF (aircraft rescue firefighting vehicles).

Established in 1974, E-ONE has grown to become an industry leader in just a few decades, and today employs more than 1,000 people who manufacture over 400 fire trucks per year. Innovation has been the company's driving force and continues to be the impetus behind its pursuit of innovative technologies. The result is state-of-the-art fire rescue vehicles recognized for superior firefighting and rescue capabilities.

SUMMARY

This position provides technical product support to the organization, dealers and customers. The duties range in scope from configuration documentation to making field visits to customers and dealers as required. This position may require interaction with national and/or international dealers and customers.

ESSENTIAL FUNCTIONS

• Support the bid function in its entirety
• Product related projects planning and scheduling
• Provide consultation and training on product structure and process
• Interact with other functions / departments to make sure activities related to product lines are well aligned and executed effectively.
• Research and follow through on features and options to ensure proper configuration documentation and BOM data is available.
• Ensure pricing and cost data is available and consistent with pricing guidelines
• Maintain configuration workbooks with latest features and options
• Support CR review and analysis; work with Product Managers to identify new option candidates for standardization.
• Gather and maintain configuration support information i.e., dimensional characteristics, weights, etc., and ensure data is available to external customers.
• Assist Product Managers to meet their goals and manage essential configuration details from engineering, operations and service.
• Support regional sales and international sales technicians and dealers as needed.
• Continuously improve bid related processes.
• Other duties and responsibilities as required.

POSITION EXPECTATIONS

• Driven to satisfy customers and grow the business
• Treat all employees and customers fairly, courteously and with dignity
• Maintain positive relationships with customers and employees
• A team player who is focused on providing exemplary customer service
• Demonstrates continuous willingness to meet commitments
• Focus on quality and service
• Perform or assist with any operations, as required or directed, to maintain workflow or respond to production requirements

MINIMUM REQUIREMENTS

• Bachelor’s degree in business related field is preferred with a minimum of 0-2 years work experience
• Associate’s degree with a minimum 5 years work experience
• Knowledge of fire rescue vehicles is preferred not required.
• Experience with configuration workbooks and continuous improvement processes
• Must be familiar with engineering and manufacturing processes and costing and price analysis
• Must have working knowledge of computer including Microsoft applications
• Must have excellent oral and written communication skills

PHYSICAL REQUIREMENTS

• Ability to sit for extended periods while working at a computer.
• Occasional standing, walking, or moving about the office/manufacturing plant.
• Ability to lift or carry items up to 10–15 pounds (such as files, laptops, or office supplies).
• Manual dexterity to operate a keyboard, mouse, and other office equipment.
• Visual ability to read documents, screens, and reports.
• Clear verbal communication for meetings, phone calls, and presentations.
• Ability to focus on detailed tasks for sustained periods.

Terex Corporation is committed to a policy of equal employment opportunity. The Company conducts all employment practices without regard to race, sex, color, religion, national origin, age, disability, protected veteran's status, pregnancy, genetic information, sexual orientation, or any other basis prohibited by law. Terex Corporation also undertakes affirmative action to assure equal employment opportunities for minorities and women, for persons with disabilities, and for protected veterans.

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