Application Developer Analyst Levels 1 - 2

Metropolitan Transportation Authority (MTA); New York (NY); Hybrid; USD 63,000 - 90,000; Full time

Job summary

The Metropolitan Transportation Authority (MTA) Information Technology group seeks a software developer to design, code, and test programs for web-based, mobile, or client/server environments, aligning with MTA standards.

The role supports Level 1 and Level 2 responsibilities, requiring strong problem-solving, teamwork, and communication skills. Telework eligibility and NY-based location at Jamaica, NY are included.

Qualifications

• Level 1 requires basic programming skills in MTA IT-supported languages and basic knowledge of secure coding techniques.
• Level 2 requires same as Level 1 plus experience with troubleshooting, production support, and either 5 years of experience or 3 years of related programming experience.

Responsibilities

• Code, configure, and deliver easily maintainable software according to the specification provided using standard MTA tools and products.
• Test and debug routines and programs for efficient processing and maximum utilization of computer systems.
• Develop and maintain technical and standard documentation for program development activity in a timely and high-quality manner.
• Participate in the evaluation of new software development products, applications, practices, and techniques.
• Participate in the development and maintenance of functional test plans that adequately test the defined requirements and functions.
• Participate in the analysis of business requirements and system design for the development and configuration of software applications that support MTA business requirements.
• Investigation and resolution of production problems and assistance to other technical staff in solving issues related to MTA software applications.

Skills

Programming basics

Secure coding basics

Windows/Linux

Interpersonal skills

Business requirements understanding

Oral and written communication

Analytical skills

Time management

Production support readiness

Education

Bachelor's degree or 1 year of software development experience

Job description

SALARY RANGE:

Level 1: $ 57,100 - $ 81,572

Level 2: $ 62,812 - $89,731

DEPT/DIV:

Information Technology

SUPERVISOR:

Director, Product Development

LOCATION :

JCC Building : 144 - 41 94th Ave , Jamaica, NY 11435

HOURS OF WORK:

9:00 am - 5:30 pm (7.5 hours/day) or as required

This position is eligible for telewor k ing, which is currently 2 days per week . New hires are eligible to apply 30 days after their effective date of hire.

Opening

The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation’s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

Summary

The primary purpose of this position is to design, code, and test programs for web-based, mobile, or client/server environments, and to develop the technical specifications and necessary documentation in compliance with MTA procedures.

Critical Skills

Critical Skills :

• Strong understanding of real-time systems and the ability to design, build, and maintain robust solutions.

Responsibilities

Level 1

• Code, configure, and deliver easily maintainable software according to the specification provided using standard MTA tools and products.
• Test and debug routines and programs for efficient processing and maximum utilization of computer systems.
• Develop and maintain technical and standard documentation for program development activity in a timely and high-quality manner.
• Participate in the evaluation of new software development products, applications, practices, and techniques.
• Participate in the development and maintenance of functional test plans that adequately test the defined requirements and functions.
• Participate in the analysis of business requirements and system design for the development and configuration of software applications that support MTA business requirements.

Level 2

Same as Level 1, with the following additional responsibilities:

• Code, configure, and deliver easily maintainable software according to the specification provided using standard MTA tools and products.
• Test and debug routines and programs for efficient processing and maximum utilization of computer systems.
• Develop and maintain technical and standard documentation for program development activity in a timely and high-quality manner.
• Participate in the investigation and resolution of production problems, and assist other technical support staff in solving technical issues related to MTA software applications.
• Participate in the evaluation of new software development products, applications, practices, and techniques.
• Participate in the development and maintenance of functional test plans that adequately test the defined requirements and functions.
• Participate in the analysis of business requirements and system design for the development and configuration of software applications that support MTA business requirements.

Required Qualifications

Level 1

• Basic programming skills in MTA IT -supported languages and software packages; basic knowledge of secure coding techniques is a plus.
• Basic knowledge and some experience applying programming logic to the development and debugging of software applications.
• Basic knowledge of Windows and/or Linux operating systems and internet technologies.
• Good interpersonal skills, ability to function as part of a team that might include end-users as well as other technical staff.
• Ability to conceptualize business requirements of the program being developed, including the ability to identify underlying principles and the appropriate data handling techniques required.
• Good oral and written communication skills.
• Good analytical skills.
• Ability to initiate, demonstrate flexibility, and good time management skills.
• Availability to handle production problems outside normal workday hours.
• Bachelor’s degree or a minimum of 1 year of experience developing and maintaining software applications in a business environment.

Level 2

Same as Level 1 with the following additional qualifications :

• Programming skills in MTA IT-supported languages and software packages; basic secure coding techniques a plus.
• Knowledge of Windows and/or Linux operating systems and internet technologies.
• Good interpersonal skills, ability to function as part of a team that might include end-users as well as other technical staff.
• Ability to conceptualize business requirements of the program being developed, including the ability to identify underlying principles and the appropriate data handling techniques required.
• Good oral and written communication skills.
• Good analytical skills.
• Ability to initiate, demonstrate flexibility, and good time management skills.
• Demonstrated troubleshooting skills and ability to handle multiple programming tasks simultaneously.
• Availability to handle production problems outside normal workday hours.
• Bachelor’s degree or a minimum of 5 years’ experience developing and maintaining software applications in a business environment.
• Must possess a minimum of 3 years’ experience applying programming logic to the development of computer programs and software applications.

Other Information

This is a resume-based position in the collective bargaining unit represented by the Transportation Communications Union (TCU) and will be governed by the terms of the associated TCU collective bargaining agreement for IT employees. As such, candidates selected for this position will be represented by TCU and be on the MTA payroll. In addition, candidates selected may be required to work at any MTA Agency location.

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.