Application Business Analyst III

Franciscan Alliance, Inc.; Butlerville (IN); Remote; USD 77,000 - 106,000; Full time

Job summary

Franciscan Alliance, Inc. is seeking an Application Business Analyst III to provide quality implementations, upgrades, and support for Franciscan Alliance applications. The role performs needs assessments, analyzes business processes, and leads installations while supporting system optimization.

The position requires EPIC Cadence or MyChart certification, on-call and after-hours support, incident/change/requests management, and collaboration with vendors. Travel is never or rarely required.

Qualifications

• Required High School Diploma/GED
• Preferred Associate’s Degree Information Technology or Computer Science
• Preferred Bachelor's Degree Information Technology or Computer Science
• 4 years Relevant Work Experience (unless promotional criteria can be met) Required
• 5 years Relevant Work Experience Preferred
• EPIC Certified Cadence or MyChart Required

Responsibilities

• Provides quality implementations, upgrades, and support for Franciscan Alliance applications.
• Performs needs assessments and impact analyses, and understands the business and processes of application areas.
• Leads new installations and system optimization and provides ongoing troubleshooting for Franciscan Alliance applications.
• Researches and provides input on potential system enhancements and manages small to medium projects.
• Documents and builds workflow, standards, and business processes to facilitate knowledge sharing.

Education

High School Diploma/GED

Associate’s Degree Information Technology or Computer Science

Bachelor's Degree Information Technology or Computer Science

4 years Relevant Work Experience (unless promotional criteria can be met)

5 years Relevant Work Experience Preferred

EPIC Certified Cadence or MyChart

Tools

EPIC Cadence

MyChart

Job description

Work From HomeWork From Home Work From Home, Indiana 46544

The Application Business Analyst provides quality implementations, upgrades, and support for Franciscan Alliance applications. This position performs needs assessments and impact analyses, and understands the business and the processes of application areas. The Analyst leads new installations and system optimization and provides on-going troubleshooting for Franciscan Alliance applications. Analyst III additional responsibilities include researching and providing input regarding system enhancements, reporting to stakeholders feedback on enhancements being developed and managing small to medium projects according to Franciscan Alliance methodologies.

WHO WE ARE

Franciscan Health is a leading healthcare organization dedicated to providing exceptional patient care and promoting health and wellness in our community. Our mission is to ensure that every patient receives the highest quality of care through innovation, compassion, and excellence. With 11 ministries and access points across Indiana, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers who provide compassionate, comprehensive care for our patients and the communities we serve.

WHAT YOU CAN EXPECT

• EPIC Cadence and / or MyChart Cert Required


• Goals/Professional Development - Works with management to establish goals, including professional development, project, and support goals.


• On-call Support - Provides on-call and after-hours support following the Franciscan Alliance support model while troubleshooting and repairing reported application problems.


• Incident, Change and Requests Management - Follows organizational practices for incident, change and requests management.


• Process Documentation - Documents and builds workflow, standards, and business processes to facilitate knowledge sharing within and across teams.


• Vendor Collaboration - Works with vendors in implementing, upgrading, supporting and troubleshooting applications.


• Business User Discussions Facilitations - Facilitates business user discussions to identify the requirements for Franciscan Alliance applications functionality and workflow.


• Training & Education - Acts as a Franciscan Alliance applications expert to assist with the creation of training programs.


• Application Design, Configuration & Support - Designs, configures, and supports Franciscan Alliance applications based on standards and guidelines.


• Project Management - Manages projects that do not require project management office (PMO) oversight.


• System Subject Matter Expert - Represent the knowledge area as a subject matter expert and identify downstream impacts as familiarity with the company systems and business processes increase.


• System Enhancement Identification - Research, analyze, and present information to stakeholders and provides input regarding potential system enhancement needs.


• Application & Workflow Test Development - Performs testing for FA applications and workflow and reports results to stakeholders.

QUALIFICATIONS

• Required High School Diploma/GED


• Preferred Associate’s Degree Information Technology or Computer Science


• Preferred Bachelor's Degree Information Technology or Computer Science


• 4 years Relevant Work Experience (unless promotional criteria can be met) Required


• 5 years Relevant Work Experience Preferred


• EPIC Certified Cadence or MyChart Required

TRAVEL IS REQUIRED:

Never or Rarely

JOB RANGE:Application Business Analyst III $76788.64-$105584.39INCENTIVE:

EQUAL OPPORTUNITY EMPLOYER

It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.

Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.

Franciscan Alliance is committed to equal employment opportunity.

Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.