Application Analyst II-Revenue Cycle-Hybrid

Mayo Foundation for Medical Education and Research; Rochester (MN); Hybrid; USD 88,000 - 124,000; Full time

Benefits offered by this job

Medical insurance options

Dental coverage options

Vision plan options

Pre-Tax Savings: HSA/FSAs

Competitive retirement package

Job summary

Mayo Clinic is seeking a Revenue Cycle Application Analyst II to configure and provide intermediate functional and technical support for core Revenue Cycle applications. This hybrid role must be located within 100 miles of Mayo Clinic campuses and requires coordinating with end users to understand workflows and implement improvements.

You will create test scripts, document workflows, support upgrades, and communicate changes to super users.

Qualifications

• Bachelor's degree with 2 years’ experience or an Associate’s degree with 4 years’ experience.
• Epic Certification and Proficiency OR relevant Intelligent Automation certifications required.
• HFMA Certification preferred. 2+ years of professional experience in automation development preferred.
• Hands-on experience with UiPath or similar RPA platforms preferred.

Responsibilities

• Configure and provide intermediate functional and technical support for Revenue Cycle applications for a variety of users.
• Collaborate with end users to understand workflow and interdependencies and implement corrective actions or enhancements.
• Coordinate activities on behalf of the Revenue Cycle organization and communicate with stakeholders.
• Create and execute test scripts for new system builds, document workflows and data details.
• Support maintenance and upgrades; implement system updates and communicate changes to super users and end users.
• Own and troubleshoot end-user workflow technical components and ensure cross-team collaboration.

Education

Bachelor's degree with 2 years’ experience

Associate’s degree with 4 years’ experience

Tools

UiPath

RPA platforms

Job description

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

• Medical:Multiple plan options.
• Dental:Delta Dental or reimbursement account for flexible coverage.
• Vision:Affordable plan with national network.
• Pre-Tax Savings:HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

Responsibilities

HYBRID: This is a hybrid position and must be located within 100 miles of any of the Mayo Clinic campuses for on-site expectations based on business needs.

The Revenue Cycle Application Analyst II is primarily responsible to configure and provide intermediate functional and technical support for the specific application or set of applications to a variety of Revenue Cycle business users. In addition, part of the responsibility is to collaborate with end users to understand the workflow and its interdependencies and make corrective adjustments or enhancements. This role is the central point of communication for a variety of users and will coordinate all activities on behalf of the Revenue Cycle organization.

Assists with the analysis recommendations for corrective actions and resolution of problems within the software application. Creates and executes test scripts for new system builds timely and effectively. Provides analysis and documentation of workflows, data collections, end-user report details and other technical issues associated with applications, applying both vendor and internal stakeholder consideration. Creates, modifies, and tracks system build timely and effectively. Provides support for normal maintenance of upgrades and system maintenance. Implements system updates and changes and communicates those changes to super users and end users. Provides ongoing application support for all supported applications. Engages, manages, and communicates to all stakeholders. Solves problems by analyzing business issues and requirements, analyzing workflows, and synthesizing key messages. Ability and experience understanding end user workflow and owning the technical components of that workflow.

Ability to work well in team environments and facilitate integrated meetings.. Demonstrates customer-oriented service excellence principles. Self-motivated with ability to identify and resolve issues and advance personal knowledge. Ability to execute complex tasks through organization and details driven approach. Demonstrates excellent interpersonal communication skills, among facility customers and team members. A motivated, quick learner of software and information technology. Proficient in accurate, thorough, and complete documentation. Epic application knowledge to build, test, support, and train.

Qualifications

Bachelor's Degree with 2 years’ experience

OR

Associate’s degree with 4 years’ experience.

Epic Certification and ProficiencyOR relevant Intelligent Automation certifications required.

Healthcare Financial Management Association (HFMA) Certification preferred. Professional Billing Claim experience is preferred. 2+ years of professional experience in automation development preferred. Hands-on experience with UiPath or similar RPA platforms preferred.

This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position.

Exemption Status

Exempt

Compensation Detail

$88,358 - $123,780 / year

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

Monday - Friday 8am - 5pm CST

Weekend Schedule

As needed

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the 'EOE is the Law'. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.