Application Analyst II

Geisinger; Rutherford (NJ); Hybrid; USD 80,000 - 100,000; Full time

Job summary

A leading healthcare organization in New Jersey is looking for an applicant support professional to enhance application use and workflow within its systems. Responsibilities include developing documentation, conducting training, and performing application testing. A minimum of 4 years in a relevant field is required along with experience using ServiceNow and Microsoft tools. The position offers comprehensive benefits and the flexibility to work from home, contributing positively to work-life balance.

Benefits

Comprehensive healthcare benefits

Career advancement opportunities

Supportive work environment

Flexibility to work from home

Qualifications

• Minimum of 4 years of relevant experience in application support and maintenance.
• Strong understanding of basic business functions and application deployment tools.
• Prior experience using ServiceNow.

Responsibilities

• Develop a strong understanding of assigned applications.
• Collect data to identify workflow improvements.
• Produce essential documentation, including workflows and project plans.
• Perform various types of application testing.
• Prepare training materials and conduct training sessions.

Skills

Application support

Problem-solving

Microsoft Windows OS

Microsoft 365

Education

High School Diploma or Equivalent (GED)

Tools

ServiceNow

SQL

Job description

Overview

Employer Industry: Healthcare Technology

Why Consider This Job Opportunity

• Opportunity for career advancement and growth within the organization
• Comprehensive healthcare benefits available from day one, including vision and dental coverage
• Supportive and collaborative work environment fostering teamwork and cooperation
• Engage in meaningful work that directly impacts patient care and community health
• Flexibility to work from home, contributing to a better work-life balance

What to Expect (Job Responsibilities)

• Develop a strong understanding of assigned applications and demonstrate proficiency in navigating them
• Collect data through discussions, workflow observations, and document reviews to identify workflow improvements
• Produce essential documentation, including workflows, gap analyses, and project plans
• Perform various types of application testing and apply critical thinking to problem-solving
• Prepare training materials and conduct training sessions in virtual or in-person settings

What is Required (Qualifications)

• Minimum of 4 years of relevant experience in application support and maintenance
• High School Diploma or Equivalent (GED)
• Strong understanding of basic business functions and application deployment tools
• Experience with Microsoft Windows OS and Microsoft 365 suite
• Prior experience using ServiceNow

How to Stand Out (Preferred Qualifications)

• Knowledge of SQL
• Familiarity with root cause analysis and critical thinking skills
• Experience in vendor review and selection processes

Equal Opportunity Statement

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Not an Employer of Record

We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.