Application Analyst II

RWJBarnabas Health

Oceanport (NJ)

On-site

USD 91,000 - 128,000

Full time

34 hours ago

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Benefits offered by this job

Paid Time Off

Retirement Plans

Medical and Prescription DrugInsurance

Dental and Vision Insurance

Tuition Reimbursement

Wellness Programs

Job summary

RWJBarnabas Health Corporate is seeking an Application Analyst II to support design, build, configuration, testing, and documentation for IT&S Radiology Systems in Oceanport, NJ. This salaried, day-shift role collaborates with Operations, Informatics, and training teams to align system builds with workflows and user needs.

Key responsibilities include go-live support, issue resolution, governance documentation, and knowledge sharing with Level 1 analysts, with emphasis on reliability,

Qualifications

Associate degree with 2+ years of relevant work experience.
Bachelor's degree or equivalent preferred.
Applicable application certification required or expected per assigned application.
3+ years of prior application, system build, or healthcare experience preferred.
Able to independently support assigned application work with moderate supervision.

Responsibilities

Support application design, build, configuration, testing, and documentation.
Provide go-live and post go-live support.
Maintain ongoing customer communication through ticket lifecycles.
Document build decisions and governance materials.
Assist with workflow optimization and upgrades.
Serve as resource for Level 1 analysts.

Skills

Adaptability

Critical thinking

Dependability

Initiative

Interpersonal skills

Learning

Listening

Problem solving

Resilience

Education

Associate's degree

Bachelor's degree or equivalent

Tools

Epic

Job description

Req #: 48972

Category: Information Technology and Systems / Clinical Informatics

Status: Full-Time

Shift: Day

Facility: RWJBarnabas Health Corporate Services

Department: IT&S Radiology Systems

Pay Range: $91,400.00 - $128,200.00 per year

Location: 2 Crescent Place, Oceanport, NJ 07757

Job Title: Application Analyst II

Location: RWJBH Corporate

Department Name: IT&S Radiology Systems

Req #: 0000273846

Status: Salaried

Shift: Day

Pay Range: $91,400.00 - $128,200.00 per year

Pay Transparency The above reflects the anticipated annual salary range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

The Application Analyst II independently supports application design, build, configuration, testing, documentation, and customer support with moderate supervision. This role researches and resolves customer or build issues, supports implementation and maintenance activities, assists with workflow optimization, and serves as a resource for Level 1 analysts.

A typical day as a Application Analyst II looks like:

Execute application design and build activities for assigned application areas with moderate supervision, including configuration, workflow optimization, testing, upgrades, and enhancements.
Collaborate with Operations, Informatics, training teams, and application peers to align system build with customer requirements, workflows, and training curriculum.
Research customer or build issues, recommend mitigation plans, and elevate complex issues after completing appropriate analysis and documentation.
Provide go-live, post go-live, and on-call support while using solid application knowledge to resolve routine and moderately complex support needs.
Maintain ongoing customer communication through ticket lifecycle activities, including updates, resolution details, and closure documentation.
Document build decisions, issues, risks, workflow changes, system modifications, enhancement requirements, and governance materials in appropriate tracking tools.
Support application governance activities, including development of business case information and maintenance of workflow, decision, and risk documentation.
Follow change control and issue management processes while collaborating with team members and operational staff to close assigned work.
Assist in developing future-state materials, test scripts, change readiness demonstrations, and project documentation for upgrades and enhancements.
Serve as a resource to Level 1 analysts by sharing knowledge and validating newly certified or new build work when needed.
May perform other duties as assigned or directed by management.

You may be a fit for this role if you have:

Adaptability/flexibility: demonstrating flexibility with respect to changing end-user business needs
Critical thinking: the ability and willingness to see things in an open-minded way and examine an idea or concept from as many angles as possible
Dependability: the ability and willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient, and timely manner. Must be detail-oriented with strong organizational skills and able to function effectively in a fast-paced environment and meet deadlines
Initiative: the ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others
Interpersonal skills: the ability to communicate information clearly and concisely with project leadership and subject matter experts; the ability to gain trust and establish effective relationships with Epic counterparts
Learning: the ability and willingness to learn new software and systems
Listening: listening attentively to ensure that the intended message has been accurately received, holding responses until the person has finished making their point, and repeating information to ensure accuracy
Problem solving: seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence
Resilience: the ability to persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures

To Be Considered For This Role You Must Have

Associate's degree with 2 or more years of relevant work experience. Additional Education Preferred: Bachelor's degree or equivalent years of relevant work experience. Licensure Required: Applicable application certification is required or expected as required for the assigned application. Certification must be maintained through required New Version Training (NVT), as applicable. For certain clinical applications, clinical licensure is preferred and may be required as specified in the applicable job aid. 3+ years of prior application, system build, support, healthcare, or related experience preferred. Previous experience working with the assigned customer base, operational workflows, or application support processes preferred. Able to independently support assigned application work with moderate supervision. Experience Preferred: Knowledge and work experience with healthcare clinical (or financial systems) Knowledge of current clinical (or financial) system workflows and processes.

Interested in learning more about our IT&S team? Check out this video from our leadership team! https://vimeo.com/1038366426/2f1c2a76a5?ts=0&share=copy

Benefits And Perks

At RWJBarnabas Health, our employees are at the heart of everything we do. Driven by our Total Wellbeing promise, our market-competitive offerings include comprehensive benefits and resources to support our employees' physical, emotional, financial, personal, career, and community wellbeing. These benefits and resources include, but are not limited to:

Paid Time Off including Vacation, Holidays, and Sick Time
Retirement Plans
Medical and Prescription Drug Insurance
Dental and Vision Insurance
Disability and Life Insurance
Paid Parental Leave
Tuition Reimbursement
Student Loan Planning Support
Flexible Spending Accounts
Wellness Programs
Voluntary Benefits (e.g., Pet Insurance)
Community and Volunteer Opportunities
Discounts Through our Partners such as NJ Devils, NJ PAC, and Verizon

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey - whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer