Application Analyst I-Full Time-Non Remote

Cape Fear Valley Health System; United States; On-site; USD 90,000 - 120,000; Full time

Job summary

Cape Fear Valley Health System in Fayetteville, NC is seeking an IT professional to apply information technology to maximize benefits for the organization. You will support, design, procure, implement and optimize information systems for departments; work with management to improve patient care and meet financial goals.

The role centers on project management for Information Services & Technology initiatives, with use of PM tools, time/cost estimates, testing and training.

Qualifications

• Education or work experience in system analysis of business applications.
• Three years of work history in system analysis or related field.
• One year of healthcare experience preferred.

Responsibilities

• Provide project management for various ITS projects involving information services & technology.
• Use project management tools and perform time and cost estimates, analysis, and implementation.
• Determine tasks and timetables to anticipate timelines for activities and projects.
• Collaborate with programmers or vendors to implement design specifications.
• Assign tasks to team members to achieve project goals.
• Update management on issues affecting timelines and project status.
• Develop detailed test plans and conduct rigorous testing.
• Budget reconciliation of projects.
• Provide technical assistance and training to staff and IT personnel.
• Maintain in-depth knowledge of applications managed by the team.

Skills

Project management

Healthcare IT

Requirements analysis

Testing and QA

Communication

Team leadership

Education

Bachelor's degree in CS or related

8+ years IT work experience in lieu of degree

Job description

Facility

Cape Fear Valley Medical Center

Location

Fayetteville, North Carolina

Department

EPIC

Job Family

Information Technology

Work Shift

Days (United States of America)

Summary

Apply information technology to allow maximum benefits for the organization. Support, design, procure, implement and optimize information systems for departments. Define and provide recommendations to departments, and work with management to provide successful outcomes of patient care as well as meet financial goals of the health system.

Major Job Functions

• Provide project management for various levels of projects requiring Information Services & Technology involvement
• Responsible for proficient use of project management tools, ability to perform time and cost estimates, detail analysis, specification, development, implementation, integration and maintenance of the assigned set of systems and programs
• Determines (or assists in determining) all tasks and appropriate timetables for each project to accurately anticipate timelines of day-to-day activities and projects
• Work with programmer(s) and/or solutions vendor to implement design specifications
• Assign (or assists in assigning) tasks to project team members to ensure that the most appropriate person or department is responsible for achieving goals
• Update superiors and associates of any problems that may affect the time constraints of a project and on the status of projects and action items to ensure delivery and coordination across teams
• Develops detailed test plans and completes rigorous testing
• Budget reconciliation of projects
• Provide technical assistance and training to user staff and to programming and operations personnel
• Maintains in-depth knowledge and understanding of applications managed by the team
• Other duties as assigned

Minimum Qualifications

• Education and Formal Training: High School Diploma or equivalent required Bachelor’s degree in computer science, business administration or related field required OR 8 years of work experience in lieu of degree required Valid North Carolina driver’s license required
• Work Experience: 3 year's work history demonstrating knowledge in system analysis of business applications or a related field involving organization and procedures analysis required 1 year healthcare experience required

Knowledge, Skills, and Abilities

• Proficiency in reading, writing, and speaking the English language
• Excellent analysis and testing skills including data gathering, problem solving, and test plan creation and execution
• Experience using structured methodologies for the design, development, testing, implementation and maintenance of applications
• Ability to effectively manage multiple activities of varying complexity while under time constraints
• Familiarity with change control methods and experience setting priorities and communicating change impacts with diverse users
• Customer service focus and ability to manage expectations with the attitude of recommending solutions rather than presenting problems
• Exceptional problem solving, communication, documentation and presentation/ facilitation skills, with strong detail orientation, and above average interpersonal skills with the ability to build effective relationships within IT and with business partners
• Excellent organizational, decision-making, negotiating, and analytical skills with the ability to influence outcomes
• Ability to work both independently and within a team environment
• Ability to formulate and define system scope and objectives based on both user needs and a good understanding of clinical and/or business requirements to support the strategic vision and goals of the health system
• Ability to work with user staff to complete build of applications and ensure end-users are properly trained using a Train the Trainer methodology
• Ability to apply standard and nonstandard technology applications as well as explore and adapt to changing technologies
• Ability to monitor and track highly detailed and moderately complex projects, systems, and data analysis
• Proactively recognizes needs, anticipate outcomes and consequences of different approaches and makes necessary modifications to plans to achieve desired outcome
• Independently learns appropriate techniques to apply and adapt new ideas in related, different or changing situations
• Aware of current information technology; ability to apply this knowledge to meet operational needs
• Ability to develop functional working knowledge of systems and to integrate this knowledge to achieve innovative solutions
• Independently plans and manages projects, including resources, staff, goals
• Effectively handles and completes assignments, including overseeing completion of assignments of others

Physical Requirements

• Hearing and verbal ability to interact professionally with staff, managers and vendors
• Visual acuity to deal with computerized displays and printouts
• Manual dexterity to use standard keyboard
• Ability to respond to remote locations

Required Licenses and Certifications

Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity

For exceptional healthcare come to Cape Fear Valley Health where caring employees are committed to integrity, patient-centeredness and excellence throughout the entire healthcare process. At Cape Fear Valley Health, our goal is to improve the quality of every life we touch. Our diverse team of doctors, nurses and staff work together to create a better experience for every patient, every time. Cape Fear Valley is a 950-bed, 8-hospital regional health system, the 8th largest in North Carolina, with more than 1 million inpatient and outpatients annually. A private not-for-profit organization with over 7,000 employees and 850 physicians. Our employees and physicians proudly serve a seven-county region of southeastern North Carolina, including Fayetteville, Fort Bragg, Hope Mills, Raeford, Lumberton, Elizabethtown, Clinton, Lillington, Dunn and beyond. Our medical facilities include Cape Fear Valley Medical Center, Highsmith-Rainey Specialty Hospital, Cape Fear Valley Rehabilitation Center, Behavioral Health Care, Bladen County Hospital, Hoke Hospital, Central Harnett Hospital, Betsy Johnson Hospital, as well as more than 60 medical offices and specialty care clinics spread throughout the Cape Fear region.