Appliance Technician Trainee

Mr. Appliance Corp.; Akron (OH); On-site; USD 30,000 - 100,000; Full time

Benefits offered by this job

Paid Training

Company vehicle

iPad

Health, Dental, and Vision benefits

Paid time off

Bonus & Incentives

Job summary

A leading appliance repair company in Akron, Ohio, is seeking an Appliance Repair Technician. You will be responsible for diagnosing and repairing appliances, providing cost estimates, and ensuring excellent customer service. With no nights or weekends, this role offers a great work/life balance and includes ongoing training opportunities. The salary ranges from $30,000 to $100,000 based on experience, along with bonuses and company-provided perks. Join us and become a part of a fun, dedicated team!

Qualifications

• Exceptional customer service to ensure a great customer experience.
• Critical thinking and problem-solving skills for effective repairs.
• Ability to efficiently manage time and respond to customer needs.

Responsibilities

• Diagnose and repair home appliances and equipment.
• Provide cost estimates for repairs.
• Communicate effectively with customers regarding services needed.

Skills

Customer Service

Problem Solving

Efficiency

Punctuality

Attention to Detail

Education

High school diploma or equivalent

Job description

Do you get excited when figuring out how things work? Do you love the challenge of troubleshooting something that’s broken? Would you like to have a part in improving the home life of families in your community?

Do you want a better work life balance?

If so, we are looking for you! Mr. Appliance is looking for Appliance Repair Technicians. Apply today!

If you value working with people you actually like, having fun while you work, and protecting your free time, this is the place for you. You’ll enjoy working with our team. Oh, and did we mention… no nights or weekends!

We’ll also give you the ongoing training that you’ll need.

Your Responsibilities as an Appliance Technician

As an Appliance Repair Technician, you are the key component in providing excellent customer service by providing high-quality maintenance services for our customer’s appliances.

Primary Responsibilities

• Diagnose and repair home appliances and equipment.
• Provide cost estimates for repairs.
• Effectively communicate with the customer to ensure they understand the services needed.
• Order parts and ensure efficient use of company materials.
• Collect payment for work performed.

To Succeed in this Role as an Appliance Repair Technician, Here’s What You Need:

Exceptional Customer Service

In this role, you are the face of the company. You get to show off your ability to deliver a great customer experience, showing empathy toward the customer. You are there to accurately diagnose and solve their problem so they can get back to running an efficient household.

Getting from Diagnosis to Solution

You aren’t just there to explain what’s wrong – you also need to help the customer understand what needs to be done so that you can resolve their issues quickly.

Quality of Work

This role requires critical thinking skills and the ability to problem solve. This ensures that our customers are satisfied, and the job gets fixed correctly, the first time.

Efficiency

In order to respond to all of our customer’s needs for the day, you’ll need to be efficient with your time and the speed at which you can complete repairs.

Punctuality and Reliability

Our customers are anxiously waiting for your help! To deliver a great experience, you need to be available and show up on time.

Pride in the Details

If you keep your work vehicle clean and organized, and value attention to detail in completing customer information and reports, you’ll fit right in.

Ongoing Training

New appliances and features come out all the time, so there is a need for regular training. You aren’t afraid to research new equipment and take advantage of training opportunities to expand your knowledge and skills.

Job Requirements

• High school diploma or equivalent
• Valid driver’s license and clean driving record
• Previous experience of one year or more in appliance repair is a plus!

Benefits & Pay

The pay range for this position is $30,000 to $100,000.00 per year, depending on your experience in appliance repair. You also will have the opportunity to earn bonuses and commissions.

What we have to offer:

4 or 5 day work weeks. Better work/life balance

No nights or weekends: We value having a solid work-life balance. We work to make a living, without being overworked.

Paid Training: We will train you and help you build a career. The Mr. Appliance Academy is designed to take you from Apprentice to Master Technician quickly.

Bonus & Incentives: We reward hard work with generous bonuses and incentive pay.

Company-Provided Perks: We provide you with a company vehicle and iPad.

Benefits: Health, Dental, and Vision benefits are offered after 30 days of employment.

PTO: paid time off

Fun Team Environment: We stand by our culture and build our team with people that love what they do.

If you enjoy taking care of the customer, are awesome at troubleshooting, and love working with your hands and technology, a career at Mr. Appliance as an Appliance Repair Technician could be your future!

Apply today!