Appliance Technician - Burlington, VT

T&J Companies; Vermont; On-site; USD 55,000 - 62,000; Full time

Benefits offered by this job

Health Insurance offered

Dental Insurance offered

Employee discount program

Opportunities for growth and developmе

Job summary

T&J Appliance Solutions, a division of T&J Companies, is seeking a Commercial Appliance Technician in Burlington, VT. Responsibilities include responding to work orders, traveling to customer locations to troubleshoot and resolve issues, and supporting our Appliance Solutions division.

You will drive a company van, have a fuel card, and work with a remote supervisor from Albany. Standard hours are Mon-Fri 7:00am-3:30pm with on-call weekends; candidates must pass drug tests and background checks

Qualifications

• High School Diploma or equivalent is required.
• Refrigeration certification encouraged but not mandatory.
• Experience with commercial appliances is preferred.
• Authorized to work in the United States.

Responsibilities

• Respond to customer work orders as assigned by the service manager and travel to customer locations to troubleshoot and resolve issues.
• Use provided van, fuel card, credit card, phone and iPad; review work orders ahead of schedule.
• Take the vehicle home each night; vehicle use is for work only unless cleared in advance.
• Follow all company policies and procedures.
• Communicate with the service manager to resolve questions and concerns.

Skills

Clean driving record

Driving long distances

Communication skills

Troubleshooting

Independence

Written communication

Customer service

Organizational skills

Education

High School Diploma or equivalent

Refrigeration certification encouraged

Job description

Territory for this position is Burlington, VT

Company Summary

T&J Appliance Solutions is a division ofT&J Companies, a family-owned and operated company based in Clifton Park, NY. T&J Companies and its divisions self-perform commercial appliance and electrical services for customers throughout the Northeast with a focus on retail locations.

Our team is professional, agile, and customer centric. Our goal is to Provide our customers with fast, reliable service they can count on while growing our family-run business into a top employer in the area.

Position Summary

The Commercial Appliance Technician is responsible for responding to customer work orders as assigned by their service manager. This includes traveling to and from customer locations to troubleshoot and resolve issues as needed.

Hours

• Standard hours are Monday-Friday | 7:00am-3:30pm. This is subject to change based on customer schedules and management’s discretion.
• Mandatory on-call weekend rotation.

Travel

Due to the fact T&J does not have a local shop in your region, you are responsible for UP TO 30 minutes of travel time to your first job of the day, and UP TO 30 minutes home from your last call of the day.

Candidates must be willing to drive up to 2 hours (one way) for service calls

Responsibilities and Duties

The Commercial Appliance Technician a critical role for our new Appliance Solutions division and will provide key support for our customers in a timely and professional manner.

The Commercial Appliance Technician Primary Responsibilities and Duties include:

• The Service Technician is responsible for responding to customer work orders as assigned by their service manager. This includes traveling to and from customer locations to troubleshoot and resolve issues as needed.
• The technician will be given a van, company fuel card, credit card, phone and iPad. All work orders are dispatched electronically via the phone/iPad the afternoon before. The tech is expected to quickly view those work orders, so they are aware of their next day’s schedule.
• The Service Tech is expected to take their vehicle home each night.
• Company Vehicle is permitted for work use ONLY unless cleared by T&J Service Manager ahead of time. All vehicles are GPS monitored not only for locating, but for monitoring safe driving habits.
• The Service Tech will report via phone to their manager here in Albany. The service manager is always available to assist the tech with any all questions and concerns.
• The Service Technician is required to follow all company policies and procedures both internally and externally facing.

Qualifications

Required Skills and Abilities

• Must have a clean driving record
• Candidates must be willing to drive up to 2 hours (one way) for service calls
• Excellent communication and troubleshooting skills as your supervisor will be remote, in our main office
• Ability to work independently and with others
• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Excellent organizational skills and attention to detail

Experience

• Experience maintaining, troubleshooting and replacing TurboChef, Merry Chef, Bunn, Mastrena, Hatco, Clover Vertica, Franke or similar equipment is preferred
• Knowledge of the Facility Services industry is preferred

Education / Licensure / Certifications

• High School Diploma or equivalent is required
• Refrigeration certification highly encouraged, but not mandatory

Physical Requirements

• Must be able to lift up-to 50 pounds at times

Other Requirements

• Candidates must be authorized to work in the United States
• Candidates must pass a drug test and background check prior to starting work

Compensation and Benefits

• $40-$45 per hour based on experience
• Health Insurance offered
• Dental Insurance offered
• Employee discount program
• Opportunities for growth and development