Appliance Solutions Specialist

Best Buy; San Rafael (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

Great employee discount

Financial savings and retirement funds

Support for physical and mental well‑n

Job summary

Best Buy in San Rafael, CA is seeking a Retail Sales Specialist for our appliances department. You’ll engage with customers, learn their needs, perform product demos and make helpful recommendations to drive sales and ensure a positive shopping experience.

You’ll receive comprehensive training to become an expert on kitchen and laundry appliances, including specifications, features and benefits. We value teamwork, continuous learning and delivering friendly, knowledgeable service to every guest.

Qualifications

• 1 year of experience building complex solutions in sales, customer service or related fields.
• 1 year of experience selling in premium products, luxury brands and/or custom design environments
• 1 year of experience in customer relationship management (CRM)

Responsibilities

• Engage with customers in the appliances department to support the customer experience, complete transactions, drive profitable growth and achieve sales goals
• Stay informed about the latest technology trends and products through continuous learning and professional development
• Handle customer inquiries, complains and returns professionally, ensuring a positive shopping experience
• Prioritize activities based on urgency and importance, set realistic deadlines and use tools and techniques to manage time effectively
• Maintain department merchandising and readiness to serve customers
• Train other sales floor personnel on how to be successful in the department

Skills

Customer service

Sales

Tools

CRM

Job description

Best Buy in San Rafael, CA is seeking a Retail Sales Specialist for our appliances department. You’ll engage with customers, learn their needs, perform product demos and make helpful recommendations to drive sales and ensure a positive shopping experience.

You’ll receive comprehensive training to become an expert on kitchen and laundry appliances, including specifications, features and benefits. We value teamwork, continuous learning and delivering friendly, knowledgeable service to every guest.