Appliance Service Technician at CSC Serviceworks Minneapolis, MN

CSC Serviceworks; Minneapolis (MN); On-site; USD 30,307 - 41,328; Full time

Benefits offered by this job

Work‑life balance

Paid training

401k with company match

Paid time off

Job summary

CSC ServiceWorks is hiring an Appliance Service Technician in Minneapolis, MN. This role involves diagnosing and repairing washers, dryers, and air‑vending machines at client locations within the assigned region.

The technician works Monday through Friday and maintains detailed service records. The ideal candidate enjoys independent work, has strong mechanical aptitude, and can lift up to 75 pounds while adhering to safety standards.

Qualifications

• Must have strong mechanical aptitude and troubleshooting skills.
• Excellent customer-facing communication and professionalism.
• Ability to manage time and work independently in the field.

Responsibilities

• Service and repair appliances (washers, dryers, air‑vending) at customer sites.
• Perform routine maintenance to extend appliance lifespan and ensure optimal performance.
• Interact with customers professionally and provide clear repair explanations and guidance.
• Document service calls, repairs, parts used, and update records.

Skills

Mechanical aptitude

Customer service

Time management

Problem-solving

Communication skills

Tools

Basic computer skills

Job description

Appliance Service Technician job at CSC Serviceworks. Minneapolis, MN.

We’re the leading provider of commercial laundry services, consumer services technology, and air‑vending and EV solutions throughout the United States and Canada. Our Best‑in‑Class team of 2,500 dedicated professionals benefit from steady work, time to enjoy what matters, appreciation and rewards for hard work and accountability, and support in growing a fulfilling career.

Overview

Appliance Service Technician Monday - Friday

Are you a problem‑solver who loves to be out in the field? Our Appliance Techs provide mechanical repairs to washers and dryers at customer and client locations within their assigned region. Appliance Technicians keep our machines running smoothly to meet customer expectations or the need for repeated service needs. The ideal candidate enjoys working independently and has a strong mechanical aptitude.

Key Responsibilities

• Service and Repair: Diagnose, troubleshoot, and repair appliances such as washing machines, dryers, and air‑vending machines. Ensure all repairs are carried out efficiently and in accordance with manufacturer guidelines and safety standards.
• Maintenance: Conduct routine maintenance and preventative services on appliances to ensure optimal performance and extend their lifespan. This includes cleaning, lubricating, replacing worn‑out parts, and adjusting settings as necessary.
• Customer Service: Interact with customers professionally and friendly, addressing concerns and providing accurate information regarding the repair or maintenance process. Offer advice and recommendations on appliance usage, care, and maintenance to prevent future issues.
• Documentation: Maintain detailed records of service calls, repairs performed, parts used, and other relevant information. Prepare service reports and update the internal database with accurate and up‑to‑date information.
• Parts and Inventory Management: Monitor and manage inventory levels of spare parts and tools. Order necessary parts and equipment to ensure availability of required resources for efficient repairs and maintenance.
• Safety Compliance: Adhere to all safety protocols and guidelines while working with electrical systems and appliances. Ensure personal safety and the safety of customers’ property during service calls.

Benefits & Perks

• Work Life Balance
• 75% Employer Contribution to Medical, Dental, and Vision insurance
• Health Savings Account with Employer Contribution
• Year‑round Work & Paid Training
• Company Paid Life, Short‑term, and Long‑term Disability Insurance
• 401k with generous Company Match
• Paid Time Off (PTO) & Holiday Pay
• Flexible Spending & Health Savings Account
• Employee Discounts: Travel, Theme Parks, Home & Auto Insurance and more
• Education Reimbursement Program
• Paid employee Referral program

What we’re looking for

• Valid Driver’s License
• Ability to pass pre‑employment screening
• Basic Plumbing and Electrical knowledge
• Previous experience in appliance repair or a related field is preferred
• Good interpersonal and communication skills to interact with customers effectively
• Ability to work independently and manage time efficiently
• Physical stamina and dexterity to handle and maneuver heavy appliances
• Basic computer skills for documentation and communication purposes
• Must be able to lift up to 75 pounds and frequently work in a variety of environmental conditions (both weather and non‑weather related)

Visit our Careers Website to learn more about our available opportunities and the benefits of working for CSC ServiceWorks.

CSC ServiceWorks is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

CSC Service Works will comply with local and state laws regarding minimum wages, including requirements specific to cities, counties, and municipalities.