Appliance Service Technician

CSC Service Works; St. Louis (MO); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Work Life Balance

Employer Health Benefit

HSA with Employer Contribution

Paid Training

Life and Disability Insurance

401k Match

PTO & Holidays

Flexible Spending Account

Employee Discounts

Education Reimbursement

Referral Bonus

Job summary

CSC ServiceWorks is seeking an Appliance Service Technician to diagnose, repair, and maintain laundry appliances in customer locations within the assigned region. Monday through Friday, you will work independently with strong mechanical aptitude and focus on timely, quality repairs.

You will perform diagnosis, repair, and routine maintenance, while documenting service details and preserving safety at all times. A valid driver's license and ability to lift 75 pounds are required for this role.

Qualifications

• Valid Driver's License
• Ability to pass pre-employment screening
• Basic plumbing and electrical knowledge
• Previous appliance repair experience preferred
• Good interpersonal and communication skills
• Ability to lift up to 75 pounds
• Capable of working in varied environments

Responsibilities

• Service and repair of washers, dryers, and air-vending machines at customer sites
• Perform routine maintenance and preventative service
• Provide excellent customer service and guidance on appliance care
• Maintain detailed service records and update internal database
• Monitor and manage inventory of parts and tools
• Follow safety protocols to protect people and property

Skills

Interpersonal skills

Time management

Independent work

Physical stamina

Communication skills

Job description

CSC ServiceWorks Story

We’re the leading provider of commercial laundry services, consumer services technology, and air-vending and EV solutions throughout the United States and Canada. Our Best-in-Class team of 2,500 dedicated professionals’ benefit from work that’s steady (but never boring), time to enjoy what matters, appreciation and rewards in return for hard work and accountability, and support in growing a fulfilling career.

Overview

Appliance Service Technician Monday - Friday

Are you a problem-solver who loves to be out in the field? Our Appliance Techs provide mechanical repairs to washers and dryers at customer and client locations within their assigned region. Appliance Technicians keep our machines running smoothly to meet customer expectations or the need for repeated service needs. The ideal candidate is someone who enjoys working independently and has a very strong mechanical aptitude.

Key Responsibilities:

• Service and Repair: Perform diagnosis, troubleshooting, and repair of appliances such as washing machines, dryers, and air-vending machines. Ensure that all repairs are carried out efficiently and in accordance with manufacturer guidelines and safety standards.


• Maintenance: Conduct routine maintenance and preventative services on appliances to ensure optimal performance and extend their lifespan. This includes cleaning, lubricating, replacing worn-out parts, and adjusting settings as necessary.


• Customer Service: Interact with customers in a professional and friendly manner, addressing their concerns and providing accurate information regarding the repair or maintenance process. Offer advice and recommendations on appliance usage, care, and maintenance to prevent future issues.


• Documentation: Maintain detailed records of service calls, repairs performed, parts used, and any other relevant information. Prepare service reports and update the internal database with accurate and up-to-date information.


• Parts and Inventory Management: Monitor and manage inventory levels of spare parts and tools. Order necessary parts and equipment to ensure the availability of required resources for efficient repairs and maintenance.


• Safety Compliance: Adhere to all safety protocols and guidelines while working with electrical systems and appliances. Ensure personal safety and the safety of customers’ property during service calls.

Benefits & Perks

• Work Life Balance!


• 75% Employer Contribution to Medical, Dental, and Vision insurance


• Health Savings Account with Employer Contribution


• Year-round Work & Paid Training


• Company Paid Life, Short-term, and Long-term Disability Insurance


• 401k with generous Company Match


• Paid Time Off (PTO) & Holiday Pay


• Flexible Spending & Health Savings Account


• Employee Discounts: Travel, Theme Parks, Home & Auto Insurance and more!


• Education Reimbursement Program


• Paid employee Referral program

What we’re looking for

• Valid Driver's License


• Ability to pass pre-employment screening


• Basic Plumbing and Electrical knowledge


• Previous experience in appliance repair or a related field is preferred.


• Good interpersonal and communication skills to interact with customers effectively.


• Ability to work independently and manage time efficiently.


• Physical stamina and dexterity to handle and maneuver heavy appliances.


• Basic computer skills for documentation and communication purposes.


• Must be able to lift up to 75 pounds and will frequently work in a variety of environmental conditions (both weather and non-weather related)

CSC ServiceWorks is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

CSC Service Works will comply with local and state laws regarding minimum wages, including requirements specific to cities, counties, and municipalities.

Minimum Salary

USD $20.00/Hr.

Maximum Salary

USD $24.00/Hr.