Appliance Service Technician

Bob Miller Appliances; South Bend (IN); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

401(k) Company Contribution

401(k)

Bonus based on performance

Company car

Competitive salary

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Relocation bonus

Training & development

Vision insurance

Job summary

Bob Miller’s Appliance and Mattress Showroom in South Bend is seeking dedicated Appliance Repair Technicians who are passionate about customer service and fixing major appliances. You will diagnose, repair, and service a range of brands, delivering an exceptional experience in customers’ homes.

Competitive pay between $21 and $28 per hour plus commissions on completed jobs, with a company vehicle and ongoing training. Weekend hours are off, and paid holidays support work-life balance.

Qualifications

• Passion for customer service and commitment to excellence.
• Strong mechanical aptitude and problem-solving skills.
• Positive attitude with willingness to learn.
• Team player with professional demeanor.
• Proficient computer skills for navigating web-based applications.
• Experience with major household appliances, especially sealed systems.

Responsibilities

• Diagnose and repair a wide range of major appliances from various manufacturers, adhering to all guidelines and requirements.
• Collaborate with a team of skilled technicians internal and external to ensure customer satisfaction.
• Complete daily paperwork and perform parts lookups.
• Create a welcoming service environment in customers' homes, delivering not just repairs but an exceptional service experience.

Skills

Customer service orientation

Mechanical aptitude

Problem-solving

Positive attitude

Team player

Computer literacy

Experience with major appliances

Tools

Employer vehicle

Laptop/tablet

Cell phone

Job description

Benefits:

• 401(K) Company Contribution


• 401(k)


• Bonus based on performance


• Company car


• Competitive salary


• Dental insurance


• Employee discounts


• Health insurance


• Opportunity for advancement


• Paid time off


• Relocation bonus


• Training & development


• Vision insurance

Join Our Team at Bob Miller’s Appliance and Mattress Showroom!

Are you passionate about customer service and skilled in repairing major appliances? For over 60 years, Bob Miller’s Appliance and Mattress Showroom has been a trusted name in South Bend, and we're looking for dedicated Appliance Repair Technicians to join our family!

Why Choose Us?

Competitive Pay:

Earn between $21 to $28 per hour, plus commissions on completed jobs! Enjoy an extra bonus for successfully completing sealed system services!

Benefits:

We offer a comprehensive benefits package that includes health, dental, and vision insurance, along with a profit-sharing 401(k).

Work-Life Balance:

Enjoy family-friendly hours with weekends off and several paid holidays each year!

Professional Growth:

Receive top-tier industry training and support in a stable work environment.

Tools of the Trade:

We provide an employer vehicle, laptop/tablet, and cell phone to help you succe

What You’ll Do

• Diagnose and repair a wide range of major appliances from various manufacturers, adhering to all guidelines and requirements.


• Collaborate with a team of skilled technicians internal and external to ensure customer satisfaction.


• Complete daily paperwork and perform parts lookups


• Create a welcoming service environment in customers' homes, delivering not just repairs but an exceptional service experience.

What We’re Looking For:

• A passion for customer service and a commitment to excellence.


• Strong mechanical aptitude and problem-solving skills.


• A positive attitude with a willingness to learn.


• Team player with a professional demeanor.


• Proficient computer skills for navigating web-based applications.


• Experience with major household appliances, especially in sealed systems.

Qualifications:

• Valid driver’s license with a clean record; must pass a background check (no felonies).


• Must be at least 18 years of age


• Proficiency to navigate web-based technology


• Household appliance experience including sealed systems.


• Ability to safely lift up to 50 pounds regularly and up to 100 pounds occasionally.


• Occasionally required to stretch, climb, stoop, kneel, or crawl.

Additional Benefits/Perks:

• Bonuses and Commission: Get rewarded for your hard work!


• Paid Time Off: Including vacation and personal days.


• Professional Development: Assistance available to help you grow in your career.


• Relocation Assistance: If you’re moving to join us!