Appliance Service Technician

CSC ServiceWorks; Baton Rouge (LA); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid training

Life insurance

Short-term disability insurance

Long-term disability insurance

401k with company match

Paid time off & holidays

Education reimbursement program

Referral program

Job summary

CSC ServiceWorks is hiring an Appliance Service Technician for the Baton Rouge area. You will diagnose and repair washers and dryers at customer locations, performing maintenance to keep machines running smoothly and prevent repeat service calls.

Ideal candidates are hands-on problem solvers with strong mechanical aptitude, able to work independently in varying environments. You will document service activities and manage parts inventory while upholding safety standards and customer satisfaction.

Qualifications

• Valid Driver's License required.
• Basic plumbing and electrical knowledge helpful.
• Previous appliance repair experience preferred.
• Strong interpersonal and communication skills.
• Ability to manage time and work independently.
• Physical stamina to lift up to 75 pounds and work in varying environments.

Responsibilities

• Service and diagnose washers, dryers, and related appliances at customer sites.
• Perform repairs following manufacturer guidelines and safety standards.
• Conduct routine maintenance to extend appliance life and efficiency.
• Document service calls, parts used, and outcomes in the internal system.
• Manage parts inventory and coordinate with supply to ensure availability.
• Adhere to safety protocols and protect customers' property during visits.

Skills

Valid Driver's License

Basic Plumbing Knowledge

Basic Electrical Knowledge

Experience in appliance repair

Communication skills

Time management

Physical stamina

Job description

The CSC ServiceWorks Story

At CSC ServiceWorks, we make everyday life easier for 40 million people across the U.S. and Canada. With nearly 100 years of experience and a team of 2,300 professionals, we power communities with innovative laundry and air solutions built on trust, respect, and integrity. Join us and be part of a company that combines technology, service, and purpose to create lasting impact.

Overview

Appliance Service Technician Monday - Friday

Are you a problem-solver who loves to be out in the field? Our Appliance Techs provide mechanical repairs to washers and dryers at customer and client locations within their assigned region. Appliance Technicians keep our machines running smoothly to meet customer expectations or the need for repeated service needs. The ideal candidate is someone who enjoys working independently and has a very strong mechanical aptitude.

Key Responsibilities

• Service and Repair: Perform diagnosis, troubleshooting, and repair of appliances such as washing machines, dryers, and air-vending machines. Ensure that all repairs are carried out efficiently and in accordance with manufacturer guidelines and safety standards.
• Maintenance: Conduct routine maintenance and preventative services on appliances to ensure optimal performance and extend their lifespan. This includes cleaning, lubricating, replacing worn-out parts, and adjusting settings as necessary.
• Customer Service: Interact with customers in a professional and friendly manner, addressing their concerns and providing accurate information regarding the repair or maintenance process. Offer advice and recommendations on appliance usage, care, and maintenance to prevent future issues.
• Documentation: Maintain detailed records of service calls, repairs performed, parts used, and any other relevant information. Prepare service reports and update the internal database with accurate and up-to-date information.
• Parts and Inventory Management: Monitor and manage inventory levels of spare parts and tools. Order necessary parts and equipment to ensure the availability of required resources for efficient repairs and maintenance.
• Safety Compliance: Adhere to all safety protocols and guidelines while working with electrical systems and appliances. Ensure personal safety and the safety of customers' property during service calls.

Benefits & Perks

• Work Life Balance!
• 75% Employer Contribution to Medical, Dental, and Vision insurance
• Health Savings Account with Employer Contribution
• Year-round Work & Paid Training
• Company Paid Life, Short-term, and Long-term Disability Insurance
• 401k with generous Company Match
• Paid Time Off (PTO) & Holiday Pay
• Flexible Spending & Health Savings Account
• Employee Discounts: Travel, Theme Parks, Home & Auto Insurance and more!
• Education Reimbursement Program
• Paid employee Referral program

What we’re looking for

• Valid Driver's License
• Ability to pass pre-employment screening
• Basic Plumbing and Electrical knowledge
• Previous experience in appliance repair or a related field is preferred.
• Good interpersonal and communication skills to interact with customers effectively.
• Ability to work independently and manage time efficiently.
• Physical stamina and dexterity to handle and maneuver heavy appliances.
• Basic computer skills for documentation and communication purposes.
• Must be able to lift up to 75 pounds and will frequently work in a variety of environmental conditions (both weather and non-weather related)

CSC Service Works will comply with local and state laws regarding minimum wages, including requirements specific to cities, counties, and municipalities.

CSC ServiceWorks is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Minimum Salary

USD $19.19/Hr.

Maximum Salary

USD $23.02/Hr.