Appliance Repair Technician

Mr. Appliance Corp.; Rio Rancho (NM); On-site; USD 22,041 - 34,440; Full time

Benefits offered by this job

Paid Training

Company vehicle

Fun Team Environment

Bonuses and incentives

Job summary

A local appliance repair company in Rio Rancho is seeking Appliance Repair Technicians. The role involves diagnosing and repairing appliances while providing excellent customer service. Candidates should have a high school diploma and a valid driver's license. The position offers a pay range of $16.00 to $25.00 per hour, paid training, bonuses, and a company vehicle. Enjoy a fun team environment and a solid work-life balance with no nights or weekends.

Qualifications

• Valid driver's license and clean driving record.
• Previous experience of one year or more in appliance repair is a plus.

Responsibilities

• Diagnose and repair home appliances and equipment.
• Provide cost estimates for repairs.
• Effectively communicate with the customer to ensure understanding of services.
• Order parts and ensure efficient use of company materials.
• Collect payment for work performed.

Skills

Customer service

Troubleshooting skills

Critical thinking

Time management

Education

High school diploma or equivalent

Tools

iPad

Job description

Overview

Do you get excited when figuring out how things work? Do you love the challenge of troubleshooting something that’s broken? Would you like to have a part in improving the home life of families in your community?

If so, we are looking for you! Mr. Appliance is looking for Appliance Repair Technicians. Apply today!

If you value working with people you actually like, having fun while you work, and protecting your free time, this is the place for you. You’ll enjoy working with our team. Oh, and did we mention… no nights or weekends!

We’ll also give you the ongoing training that you’ll need.

Your Responsibilities

• Diagnose and repair home appliances and equipment.
• Provide cost estimates for repairs.
• Effectively communicate with the customer to ensure they understand the services needed.
• Order parts and ensure efficient use of company materials.
• Collect payment for work performed.

To Succeed in this Role

In this role, you are the face of the company. You get to show off your ability to deliver a great customer experience, showing empathy toward the customer. You are there to accurately diagnose and solve their problem so they can get back to running an efficient household.

You aren’t just there to explain what’s wrong – you also need to help the customer understand what needs to be done so that you can resolve their issues quickly.

This role requires critical thinking skills and the ability to problem solve. This ensures that our customers are satisfied, and the job gets fixed correctly, the first time.

In order to respond to all of our customer’s needs for the day, you’ll need to be efficient with your time and the speed at which you can complete repairs.

Our customers are anxiously waiting for your help! To deliver a great experience, you need to be available and show up on time.

If you keep your work vehicle clean and organized, and value attention to detail in completing customer information and reports, you’ll fit right in.

New appliances and features come out all the time, so there is a need for regular training. You aren’t afraid to research new equipment and take advantage of training opportunities to expand your knowledge and skills.

Qualifications

• High school diploma or equivalent
• Valid driver’s license and clean driving record
• Previous experience of one year or more in appliance repair is a plus

Benefits & Pay

The pay range for this position is $16.00 to $25.00 per hour, depending on your experience in appliance repair. You also will have the opportunity to earn bonuses and commissions.

• No nights or weekends: We value having a solid work-life balance. We work to make a living, without being overworked.
• Paid Training: We will train you and help you build a career. The Mr. Appliance Academy is designed to take you from Apprentice to Master Technician quickly.
• Bonus & Incentives: We reward hard work with generous bonuses and incentive pay.
• Company-Provided Perks: We provide you with a company vehicle and iPad.
• Fun Team Environment: We stand by our culture and build our team with people that love what they do.

If you enjoy taking care of the customer, are awesome at troubleshooting, and love working with your hands and technology, a career at Mr. Appliance as an Appliance Repair Technician could be your future!

Apply today!