Appliance Repair Technician

Mac Properties; Kansas City (MO); On-site; USD 42,000 - 66,000; Full time

Job summary

Mac Properties is seeking an Appliance Repair Technician to join our team and enhance the living experience for residents by delivering reliable appliance repair and maintenance services.

The role focuses on diagnosing and repairing washers and dryers in tenants' apartments and in the maintenance shop, with a strong emphasis on safety, documentation, and teamwork to ensure high-quality, timely results.

Qualifications

• 3-5 years professional appliance repair experience.
• Valid driver's license to travel between buildings.
• Ability to lift up to 75 pounds occasionally; 40 pounds regularly.
• Own basic tools and safe tool handling.

Responsibilities

• Diagnose and repair washers and dryers in tenants' apartments.
• Install appliances and hook up power and water.
• Maintain records of repairs and parts.
• Work with maintenance team to ensure quick, quality service.
• Adhere to safety and security procedures.

Skills

Appliance repair

Customer service

Team player

Manual dexterity

Education

High school diploma or GED

Technical school training or certification preferred

Job description

Position at Mac Properties

Mac Properties is looking to hire an Appliance Repair Technician to join our team and contribute to providing the highest possible quality of service and an exemplary living experience for our residents.

Description

Mac Properties is looking to hire an Appliance Repair Technician to join our team and contribute to providing the highest possible quality of service and an exemplary living experience for our residents.

Overall Responsibility

The Appliance Repair Technician is responsible for the full scope of mechanical/electrical repair and maintenance of appliances in tenants’ apartments and laundry rooms as well appliances to be fixed in the maintenance shop and storage. Primary work is repairs and maintenance of washers and dryers in our resident laundry rooms.

Essential Functions

• Evaluates and diagnoses needed repairs for all appliances, but primarily washers and dryers.
• Installs appliances to include hook up to existing power and water.
• Selects from inventory appropriate parts necessary for repair of appliance.
• Performs any and all service/repairs necessary per prescribed quality standards to bring in-use appliance to full operating order.
• Work as a dedicated team member to ensure fast, flexible and expert service to every customer.
• Provide knowledgeable and courteous repair service.
• Protect the company's assets from internal/external theft.
• Maintains full records for accurate tracking of units, repairs, and/or parts, etc. for efficient and thorough completion of internal reporting requirements.
• Maintains all tools, equipment, etc. in proper working condition, reports any damages or defects to Manager, and assures proper care and secure storage of all tools and equipment.
• Consistently participate in concentrated on-the-job training opportunities to upgrade skills and knowledge base to expand scope of appliance repair capabilities to entire product line.
• Work with inventory on items/parts that need to be ordered.
• Performs other related duties and assignments as required.

Essential Skills, Education And Experience

• Vehicle and valid driver’s license required in order to travel between buildings with equipment and tools.
• High school diploma or equivalent (GED) required. Technical School training, certification preferred.
• 3-5 years professional work experience as an appliance repair technician doing diagnosis and repair work.
• Pleasant, polite manner for dealing with customers as well as co-workers.
• Ability to work both independently and as a team member.
• Must be able to sit, stand and walk constantly during the work day.
• Ability to safely lift up to 40 pounds on repetitive basis, and up to 75 pounds on an occasional basis without assistance. Physically able to perform strenuous work under varied circumstances.
• Ability to organize and prioritize workload; ability to meet deadlines and follow instructions.
• Provide own basic tools and knowledgeable and skilled in the safe use and maintenance of the tools.

Please be advised that ALL new hires will be required to successfully complete a criminal background investigation and a drug screening, prior to employment. The receipt of satisfactory responses to reference requests, and the provision of satisfactory proof of an applicant's identity and legal authority to work in the United States are also required.

About Mac: We believe that the quality of one’s life is directly related to the quality of one’s home. Since 2002, we have been creating rental homes and investing in neighborhoods for our residents in Chicago, Kansas City, and St. Louis. Our vision is to enable better lives through better homes- for our residents, our communities, and our colleagues.