Appliance & Refrigeration Repair Technician (Bristol, VT)

Sears; West Hartford (CT); On-site; USD 37,000 - 62,000; Full time

Benefits offered by this job

Hourly pay $18–$30

Medical/dental/vision benefits

401(k) with match

Year-round work

Expert training program

Job summary

Sears Home Services is seeking an Appliance and Refrigeration Repair Technician to diagnose and repair a range of home appliances in customers' homes. You’ll travel to sites daily, delivering high-quality work and strong customer service.

Ideal candidates hold EPA Type I or Universal certification, a high school diploma, and can travel up to 100%. Benefits include health coverage, 401(k) matching, and training with opportunities for advancement.

Qualifications

• EPA Type I or EPA Universal certification required.
• Strong problem-solving and diagnostic abilities for various appliances.
• Excellent customer-facing communication and safety-conscious work practices.

Responsibilities

• Diagnose and repair a variety of home appliances in customers' homes.
• Deliver an exceptional customer experience with high quality service.
• Manage parts, drive a company vehicle, and keep the truck organized.

Skills

Customer service

Problem solving

Communication

English proficiency

Education

High school diploma or GED

EPA Type I or EPA Universal certification

Tools

Testing & repair tools

Job description

Appliance and Refrigeration Repair Technician

Why an Appliance Repair Technician career might be right for you:

• You like solving problems – Each repair is different. You enjoy diagnosing problems and figuring out solutions
• You like fixing things – Getting things working again is a satisfying outcome. You did that!
• You like helping others – You’re the hero of the home, fixing essential appliances and lifting that weight off the shoulders of grateful homeowners
• You like to be on the move – You’re on the road and welcomed into customers’ homes every day

Why a career with Sears Home Services is right for you:

• Great hourly rates – $18 - $30 / hourly base rate, depending on experience, certification and location
• Benefits – Comprehensive set of medical, dental, and vision benefits with an additional employer-paid health care subsidy for any dependent tier medical plan enrollment under the Transform Health and Welfare Plan. Specifically, each eligible employee may receive up to $4,000 annually towards the cost of your dependent tier health coverage each year, prorated throughout the plan year.
• 401k match – Opportunity to contribute to 401k plan, with an employer match calculated on your before-tax contributions, 100% on the first 3% of salary More ways to earn –Technicians have the opportunity to earn additional performance bonuses & sales incentives throughout the year.
• Year-round work – With Sears large scale and wide product range, Sears cross trains techs and keeps them busy year round
• Expert training – Best in class training program. Tens of thousands of repair techs have been trained by Sears Technical Institute in the past 60 years.
• Peer mentoring – Onboarding buddy and mentor technicians to help you grow your skills.
• Career advancement – Many ways to advance and cross-train to keep growing your career. Our average tenure is >12 years!
• Tools Provided – Sears provides company vehicle, uniforms, specialty tools, mobile phone & industry-leading app that eliminates paperwork and provides technical support.

Responsibilities

• Drive to multiple customer’s homes daily to diagnose and repair a variety of home appliances with high levels of quality and efficiency; appliances may include refrigerators, washers, dryers, dishwashers, and microwaves
• Deliver excellent customer experience that exceeds expectations consistently
• Provide customers with value-added solutions that help make their home more clean, comfortable & protected
• Keep company truck well-maintained & organized, and help manage parts efficiently
• Performs other duties as assigned

Requirements

• High school diploma or general education degree
• EPA Type I or EPA Universal certification
• Mechanical knowledge and aptitude, including use of testing & repair tools
• Experience repairing and diagnosing a variety of home appliances preferred
• Can follow directions and processes for quality workmanship
• Can use smartphone, including use for part ordering
• Successfully pass a background & drug screen
• Valid driver’s license for the state(s) in which you work
• Ability to travel up to 100%
• Ability to work variable and flexible hours, including required overtime
• Ability to read, understand, and apply written text of a technical nature to answer questions, solve problems, and complete job tasks
• Excellent communication skills, both verbal and written; Ability to read, write, and speak English
• Ability to constantly lift, carry, push, or pull up to 20 lbs (frequently lift, carry, push, or pull 50 lbs; occasionally lift, carry, push, or pull 100 lbs)
• Ability to constantly reach outward, handle and finger objects, stand, walk, sit and type using a keyboard
• Ability to frequently bend, squat, kneel, twist, turn, stoop, climb, and crawl
• Ability to occasionally reach above shoulder
• Ability to drive automatic transmission vehicle

Years Experience

1 - 2 Years Experience

Travel Requirements

Road Warrior (75% or more)

Country

United States

Work-In City

Bristol

Work-In State

VT

Work-In Postal Code

05443

Business

Sears Home Services - In Home

Job Function

Repair/Installation

Employment Category

Regular, Full-time

Compensation Range

N/A

Additional Compensation Explanation

N/A

EEO/EOE Footer

Equal Opportunity Employer / Disability / Vet.

Posting Tags

#RepairTechnician

Company Brand

Sears Home Services

Location City

West Hartford