Appliance & Refrigeration Repair Tech - Full & Part Time

Sears; Des Moines (IA); Vor Ort; USD 28.929 - 37.195; Vollzeit

Benefits dieser Stelle

Hourly pay 21–27 USD

401k match

Company vehicle

Uniforms

Mobile app for support

Excellent training

Career advancement

Zusammenfassung

Sears Home Services - In Home is seeking an Appliance and Refrigeration Repair Technician to diagnose and repair major home appliances across residential locations. You will travel to customer homes daily, provide value-added solutions, and maintain equipment and parts for efficient service delivery.

Excellent customer experience, mechanical aptitude, and ability to work a flexible schedule are essential. The role offers on-site work with company-provided tools and training opportunities.

Qualifikationen

• High school diploma or GED.
• EPA Type I or EPA Universal certification.
• Mechanical knowledge and aptitude, including use of testing & repair tools.
• Experience repairing and diagnosing appliances preferred.
• Ability to read, understand, and apply written technical text.

Aufgaben

• Drive to multiple customers’ homes daily to diagnose and repair appliances (refrigerators, washers, dryers, dishwashers, microwaves).
• Deliver excellent customer experience.
• Provide customers with value-added solutions for a cleaner, more comfortable home.
• Keep company truck well-maintained and organized; manage parts efficiently.
• Perform other duties as assigned.

Kenntnisse

Mechanical knowledge

Testing tools

Communication skills

English proficiency

Driver's license

Ausbildung

High school diploma

EPA Type I/Universal

Tools

Smartphone usage

Jobbeschreibung

Job Description

Appliance and Refrigeration Repair Technician

Why an

• You like solving problems – Each repair is different. You enjoy diagnosing problems and figuring out solutions.
• You like fixing things – Getting things working again is a satisfying outcome.
• You like helping others – You’re the hero of the home, fixing essential appliances and lifting that weight off the shoulders of grateful homeowners.
• You like to be on the move – You’re on the road and welcomed into customers’ homes every day.

Job Description

Appliance and Refrigeration Repair Technician

Why an Appliance Repair Technician career might be right for you:

• You like solving problems – Each repair is different. You enjoy diagnosing problems and figuring out solutions.
• You like fixing things – Getting things working again is a satisfying outcome.
• You like helping others – You’re the hero of the home, fixing essential appliances and lifting that weight off the shoulders of grateful homeowners.
• You like to be on the move – You’re on the road and welcomed into customers’ homes every day.

Why a career with Sears Home Services is right for you:

• Great hourly rates – $21 - $27 / hourly base rate, depending on experience, certification and location.
• Benefits – Comprehensive set of medical, dental, and vision benefits with an additional employer-paid health care subsidy for any dependent tier medical plan enrollment under the Transform Health and Welfare Plan. Specifically, each eligible employee may receive up to $4,000 annually towards the cost of your dependent tier health coverage each year, prorated throughout the plan year.
• 401k match – Opportunity to contribute to 401k plan, with an employer match calculated on your before-tax contributions, 100% on the first 3% of salary.
• More ways to earn –Technicians have the opportunity to earn additional performance bonuses & sales incentives throughout the year.
• Year-round work – With Sears large scale and wide product range, Sears cross trains techs and keeps them busy year round.
• Expert training – Best in class training program. Tens of thousands of repair techs have been trained by Sears Technical Institute in the past 60 years.
• Peer mentoring – Onboarding buddy and mentor technicians to help you grow your skills.
• Career advancement – Many ways to advance and cross-train to keep growing your career. Our average tenure is >12 years!
• Tools Provided – Sears provides company vehicle, uniforms, specialty tools, mobile phone & industry-leading app that eliminates paperwork and provides technical support.

Responsibilities/Skills/Experience Requirements

• Drive to multiple customer’s homes daily to diagnose and repair a variety of home appliances with high levels of quality and efficiency; appliances may include refrigerators, washers, dryers, dishwashers, and microwaves
• Deliver excellent customer experience that exceeds expectations consistently
• Provide customers with value-added solutions that help make their home more clean, comfortable & protected
• Keep company truck well-maintained & organized, and help manage parts efficiently
• Performs other duties as assigned

Requirements

• High school diploma or general education degree
• EPA Type I or EPA Universal certification
• Mechanical knowledge and aptitude, including use of testing & repair tools
• Experience repairing and diagnosing a variety of home appliances preferred
• Can follow directions and processes for quality workmanship
• Can use smartphone, including use for part ordering
• Successfully pass a background & drug screen
• Valid driver’s license for the state(s) in which you work
• Ability to travel up to 100%
• Ability to work variable and flexible hours, including required overtime
• Ability to read, understand, and apply written text of a technical nature to answer questions, solve problems, and complete job tasks
• Excellent communication skills, both verbal and written; Ability to read, write, and speak English
• Ability to constantly lift, carry, push, or pull up to 20 lbs (frequently lift, carry, push, or pull 50 lbs; occasionally lift, carry, push, or pull 100 lbs)
• Ability to constantly reach outward, handle and finger objects, stand, walk, sit and type using a keyboard
• Ability to frequently bend, squat, kneel, twist, turn, stoop, climb, and crawl
• Ability to occasionally reach above shoulder
• Ability to drive automatic transmission vehicle

Years Experience 1 - 2 Years Experience

Travel Requirements Road Warrior (75% or more)

Country United States

Work-In City Des Moines

Work-In State IA

Work-In Postal Code 50309

Business Sears Home Services - In Home

Job Function Repair/Installation

Employment Category Regular, Full-time

Compensation Range N/A

Additional Compensation Explanation N/A

EEO/EOE Footer Equal Opportunity Employer / Disability / Vet.