Appliance Installation Manager

Ferguson Enterprises, LLC; Sarasota (FL); On-site; USD 58,000 - 126,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Life insurance

401(k) with company match

Parental leave

Job summary

Ferguson is seeking an Appliance Installation Manager to join our Sarasota, FL team. You will provide leadership for customer-facing associates and branch functions, ensuring installation capacity aligns with sales and that programs are executed to maintain integrity.

The role involves training installation staff, coordinating activities, and collaborating with branch leadership to deliver high-quality installation services and customer satisfaction.

Qualifications

• 3–5+ years experience in appliance installation or 5 years as a lead.
• Experience with routing, scheduling and installation operations.
• Excellent customer service and attention to detail.

Responsibilities

• Direct Reports: 4-8 Installation Technicians.
• Oversee installation operations including delivery and fleet teams.
• Train and develop installation technicians to meet standards.
• Lead install techs, delivery and installation coordinator associates; supervise outside contractors if needed.
• Plan, schedule and coordinate project activities to meet timelines.
• Represent organization to customers and associates; participate in leadership meetings.

Skills

Routing & scheduling

Appliance installation

Lead installation

Customer service

MS Office

Tools

Hand tools

Electric tools

Lifting devices

Job description

Job Posting

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. Ferguson is seeking an Appliance Installation Manager to join our team! The candidate can work at our Sarasota, Fl location. General areas of responsibility include providing leadership for the organization’s customer-facing associates and branch functions. This includes providing competent installation capacity to support the sales of finished goods and ensuring that existing program tools and processes are consistently implemented to maintain program integrity.

Responsibilities

• Direct Reports: 4-8 Installation Technicians
• Reports directly to the Senior Installation Manager
• Support outside sales and showroom consultants to help secure new business
• Oversee appliance installation operations, including installation technicians, delivery teams, and fleet operations
• Train and develop new appliance installation technicians, ensuring they meet company standards and installation procedures
• Lead appliance install tech’s, delivery, and installation coordinator associates
• Leads outside contractors if project activities are sub-contracted
• Consult with associates and customers at job sites
• Perform quality checks on the installation work to ensure accurate installation practices are used
• Verify that all paperwork and documentation related to the installation is completed and accurate
• Manage installation related issues and provide solutions
• Plan, schedule, or coordinate project activities to meet timelines
• Direct or coordinate activities of project personnel
• Work with branch trainer and manager(s) to ensure delivery and install processes are maintained
• Participate in leadership meetings and represent associate concerns, policies and guidelines to the management team
• Conduct regular associate meetings
• Represent the organization to customers, associates and leadership as needed

Qualifications

• 3-5+ years experience preferred with duties in routing, scheduling, and appliance installation or 5 years installing appliances as a lead
• Demonstrated experience using standard hand tools, electric tools and motorized and/or manual lifting devices
• Continued focus on improving system efficiencies and business practices
• Excellent customer service skills a must
• Attention to detail, shown integrity and professionalism
• Proficiency in Microsoft Office: Excel, Word, PowerPoint and Outlook
• Strong interpersonal skills and ability to prioritize workload appropriately in order to balance multiple demands and meet timelines as required

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

Pay Range

• $5,175.00
• $11,275.00
• Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.
• This role is Bonus or Incentive Plan eligible.
• Ferguson complies with all wage regulations.
• The starting wage may be higher in certain locations based on local or state wage requirements.
• The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
• Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.
• Equal Employment Opportunity and Reasonable Accommodation Information Ferguson is a project success company providing expertise, solutions and products from infrastructure, plumbing and appliances to HVAC, fire, fabrication and more. As a leading value-added distributor of residential and commercial plumbing supplies and pipe, valves and fittings in the U.S., we exist to make our customers’ complex projects simple, successful and sustainable. The professionals we serve help transform the world we live in, and we are their trusted partners with the scale to provide peace of mind. Founded in 1953, Ferguson is part of Ferguson plc, which is listed on the New York Stock Exchange (NYSE: FERG) and London Stock Exchange (LSE: FERG). With approximately 36,000 associates across 1,700 locations, Ferguson plc serves customers in all 50 states, Canada, Puerto Rico, Mexico and the Caribbean.