Appliance Installation Coordinator

Ferguson; Town of Florida (NY); On-site; USD 21,000 - 40,000; Full time

Benefits offered by this job

401(k) with company match

Health, dental, vision benefits

Paid time off

Job summary

Ferguson is seeking an Installation Coordinator to join our Coral Springs, FL team. This onsite role supports installation scheduling, customer communication, and coordination with sales and operations to ensure service quality.

Responsibilities include reviewing work orders for scope and dates, scheduling events, updating calendars, tracking installations, and processing pricing and documentation as needed.

Qualifications

• Experience coordinating installation projects and schedules.
• Excellent organizational and verbal/written communication skills.
• Proficient with Outlook, Word, Excel, PowerPoint.

Responsibilities

• Proactively develop and maintain relationships with an assigned customer base and ensure satisfaction.
• Collaborate with sales to understand customer requirements and modify work orders for accuracy.
• Schedule events (pre-site, delivery, installation) with customers and update calendars.
• Track installations by product type and handle pricing for services.

Skills

Installation coordination experience

MS Office proficiency

Organization and communication

Tools

Microsoft Office Suite

Job description

Job Posting

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Position Details

Ferguson is currently seeking the right individual to fill an immediate need for an Installation Coordinator.

Location: Onsite - Coral Springs, FL

Schedule: Monday through Friday schedule. Associates will work either 8:00 AM to 4:00 PM or 9:00 AM to 5:00 PM.

Pay: Starting at $18 per hour based on experience.

Responsibilities

• Proactively develop and maintain relationships with an assigned customer base, including key accounts and ensuring their satisfaction with our products and services
• Collaborate with sales teams to understand the customer requirements
• Review and modify work orders for accuracy of scope, clarity, required dates, customer contact information and product availability
• Contact customer for scheduling of events: pre-site, delivery and installation
• Update Installation Calendar with pertinent job condition
• Track and record number of installations by product type
• Receive pre-site notes, exit checklist, change orders, pictures and invoices for storage, and processing customer advocacy; Provide formal and final pricing to customer for services requested; Point of contact for questions, concerns, and/or complaints
• Write credit memos and sales orders as needed for returns and rescheduled appointments

Qualifications

• Prior installation coordinating experience is strongly preferred
• Ability to apply expert level product and installation knowledge
• Ability to organize and prioritize work and communicate effectively
• Ability to develop and maintain positive relationship with both internal and external customers
• Familiar with Microsoft Office software (Outlook, Word, Excel, PowerPoint, etc.)

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

Pay Range

$15.00 - $29.08

This role is Bonus or Incentive Plan eligible.

Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information