Appliance Delivery & Installation Specialist

Best Buy; Scranton (Lackawanna County); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Employee discount

Retirement resources

Well-being support

Job summary

Best Buy is seeking an Appliance Delivery Helper to assist with delivery, installation, repair and haul-away of appliances and other equipment in customers’ homes. You’ll determine best installation approaches, lead a two-person crew when needed, and ensure a seamless client experience with guidance on product placement and services.

The role involves inventory management, paperwork, and collaboration with store teams to complete in-store repairs and maintain vehicle readiness.

Qualifications

• 6 months of customer service, sales, installation, or large product delivery experience.
• Current, valid driver’s license
• Have and maintain a driving record that meets Best Buy’s safety standards (e.g., minimal number of violations/accidents)
• Ability to lift 350 pounds individually or 700 pounds as a team with the use of support tools such as a harness, dolly or lift with or without reasonable accommodation
• Be at least 21 years old
• Acquire and maintain any state or local licensing, as required, within 90 days of being hired

Responsibilities

• Attend to appointments individually or leading a two-person crew up to 30% of the time, including completing basic complexity Installation and repair of home theater equipment and appliances
• Determine best way to bring major appliances into homes and final locations, including measuring and protecting areas in route, deciding if any doors in home need to be detached or fixtures moved
• Remove and re‑install doors and panels as necessary
• Provide a seamless client experience by providing advice on product placement, services and other content
• Manage inventory and vehicle maintenance in partnership with other team members
• Process paperwork and payment, provide feedback to the store teams and complete in‑store repairs

Skills

Customer service

Delivery experience

Communication

Job description

Best Buy is seeking an Appliance Delivery Helper to assist with delivery, installation, repair and haul-away of appliances and other equipment in customers’ homes. You’ll determine best installation approaches, lead a two-person crew when needed, and ensure a seamless client experience with guidance on product placement and services.

The role involves inventory management, paperwork, and collaboration with store teams to complete in-store repairs and maintain vehicle readiness.