Appliance Delivery Helper

Best Buy; Rochester (MN); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Employee discount

Retirement resources

Well-being support

Job summary

Best Buy is seeking an Appliance Delivery Helper (Deliver Experience Cadet) to support delivery, installation, repair and haul-away of appliances and consumer electronics in customers’ homes. You will assist with order fulfillment, provide product placement advice, and help with inventory and vehicle maintenance.

Applicants should have at least 6 months in customer service or large product delivery, a valid driver's license, and be comfortable lifting heavy loads and coordinating with a crew.

Qualifications

• 6 months of customer service, sales, installation, or large product delivery experience
• Current, valid driver’s license
• Have and maintain a driving record that meets Best Buy’s safety standards
• Be at least 21 years old
• Acquire and maintain any state or local licensing, as required, within 90 days of being hired

Responsibilities

• Attend appointments individually or lead a two-person crew up to 30% of the time, performing basic installation and repair of home theater equipment and appliances
• Determine best way to bring major appliances into homes and final locations, including measuring and protecting areas
• Remove and re-install doors and panels as necessary
• Provide advice on product placement, services and other related content to ensure a seamless client experience
• Manage inventory and vehicle maintenance in partnership with team members
• Process paperwork and payment, provide feedback to store teams, and complete in-store repairs

Skills

Customer service

Delivery experience

Installation & repair

Driving

Job description

As an Appliance Delivery Helper, you’ll assist with the delivery, installation, repair and haul-away of appliances and other equipment. In this role, known internally as a Deliver Experience Cadet, you’ll help with a variety of order fulfillment duties, including the delivery, installation, integration, networking and repair of consumer electronics devices.

What you’ll do

• Attend to appointments individually or leading a two-person crew up to 30% of the time, including completing basic complexity Installation and repair of home theater equipment and appliances
• Determine best way to bring major appliances into homes and final locations, including measuring and protecting areas in route, deciding if any doors in home need to be detached or fixtures moved
• Remove and re-install doors and panels as necessary
• Provide a seamless client experience by providing advice on product placement, services and other content
• Manage inventory and vehicle maintenance in partnership with other team members
• Process paperwork and payment, provide feedback to the store teams and complete in‑store repairs
• 6 months of customer service, sales, installation, or large product delivery experience
• Current, valid driver’s license
• Have and maintain a driving record that meets Best Buy’s safety standards (e.g., minimal number of violations/accidents)
• Ability to lift 350 pounds individually or 700 pounds as a team with the use of support tools such as a harness, dolly or lift with or without reasonable accommodation
• Be at least 21 years old
• Acquire and maintain any state or local licensing, as required, within 90 days of being hired

Preferred qualifications

• Leadership, decision making, written and verbal communication and client relations skills

What’s in it for you

We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well‑being and provide support as you need it, especially at key moments in your life.

• Competitive pay
• Great employee discount
• Financial savings and retirement resources
• Support for your physical and mental well‑being

Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced‑schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full‑time and part‑time employees based on work location, employment status, salary or hourly status (exempt/non‑exempt), and years of continued or bridged service.

Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.

For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.

About us

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.

Best Buy is an equal opportunity employer.

Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

Pay Range $15 - $20.22 /hr

Best Buy offers a range of benefits to support your overall well‑being, as outlined in the Benefits Guide. Eligibility may vary.